Udendørsområde
Tjek tilgængelighed

Anmeldelser af Campanile Washington Newcastle Upon Tyne

2 out of 5
Campanile Washington Newcastle Upon Tyne
Emerson Road, District 5, Washington, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 238 af i alt 914 anmeldelser" "
Bedømmelse på 8 − Udmærket. 344 af i alt 914 anmeldelser" "
Bedømmelse på 6 − Okay. 205 af i alt 914 anmeldelser" "
Bedømmelse på 4 − Dårligt. 78 af i alt 914 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 49 af i alt 914 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Margaret

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to find and all staff were friendly. Check-in straightforward. The room was a little dated but clean and quiet. Good amount of free parking although some deep potholes on the driveway. Good selection for breakfast and the full cooked breakfast was excellent. An enjoyable two night stay and would definitely recommend.
Overnattede 2 nætter i maj 2024
Svar fra Gemma T - General Manager den 18. maj 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Carole

Building quite tired in need of updating
Overnattede 1 nat i maj 2024
Svar fra Gemma T - General Manager den 18. maj 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soonSincerely,

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good value, staff friendly and room basic but clean
Overnattede 1 nat i april 2024
Svar fra Gemma T - General Manager den 7. maj 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale
The hotel is good and convenient for what we need and the road network.. It could do with a freshen up decor wise but other than that it is OK
Overnattede 2 nætter i april 2024
Svar fra Gemma T - General Manager den 7. maj 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

Marjorie

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Excellent value for an overnight stay. The staff could not have been more helpful and the breakfast was nice and freshly cooked. Room small but clean and comfortable, with a very efficient heater and a window that opened!
Overnattede 1 nat i marts 2024
Svar fra Skyler den 1. apr. 2024
Dear Guest, Thank you for your time in creating your review. We are pleased you had a pleasant stay with us. We hope to welcome you back through our doors in the future. Warmest Regards, Campanile washington team

10/10 Fremragende

Kelly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfy bed and very clean. Thank you.
Overnattede 1 nat i marts 2024
Svar fra Skyler den 1. apr. 2024
Dear Guest, Thank you for your time in creating your review. We are pleased you had a pleasant stay with us. We hope to welcome you back through our doors in the future. Warmest Regards, Campanile washington team

2/10 Forfærdeligt

Sydney

Overnattede 1 nat i marts 2024
Svar fra Gemma T - General Manager den 4. apr. 2024
Dear GuestPlease reach out to the hotel if you would to discuss your review, we value all feedback so we can make improvements to our guest experience

2/10 Forfærdeligt

George

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is probably the worst we have ever stayed in Basic is an understatement the beds were like Z beds and very uncomfortable the bathroom left a lot to be desired and the large amount of rust around the plug hole in the bath stopped us using the shower yes you get what you pay for but it was a similar price to the Premier Inn next door which was sadly full but from past experience is far superior just thank goodness it was only one night
Overnattede 1 nat i marts 2024
Svar fra Skyler den 1. apr. 2024
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from, and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Campanile washington

8/10 Udmærket

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel and staff are very good but they could do with a better food menu at night
Overnattede 4 nætter i februar 2024
Svar fra Gemma T - General Manager den 19. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value-for-money hotel. Slightly jaded bedroom but this doesn’t detract from it having a really comfortable bed. Excellent breakfast.
Overnattede 2 nætter i februar 2024
Svar fra Gemma T - General Manager den 19. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

Suzanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The lass behind reception and the chef, were absolutely lovely, so friendly and welcoming. Can't fault the hotel.
Overnattede 1 nat i februar 2024
Svar fra Gemma T - General Manager den 19. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

diane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Gemma T - General Manager den 19. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay with great value
Great stay and great value. We wanted a clean and tidy room and that's what we got. Very good with great service as well.
Overnattede 1 nat i februar 2024
Svar fra Gemma T - General Manager den 19. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Rafal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Gemma T - General Manager den 19. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Forfærdeligt

mark

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Gemma T - General Manager den 19. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. Sincerely,

2/10 Forfærdeligt

lewis

Overnattede 1 nat i januar 2024
Svar fra Gemma T - General Manager den 19. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. Sincerely,

6/10 Okay

Fabiola

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale
Overnattede 1 nat i december 2023
Svar fra Gemma T - General Manager den 27. dec. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

Owain

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Gemma T - General Manager den 18. dec. 2023
Dear Guest,Thank you for leaving us 10 out of 10! We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Gemma T - General Manager den 18. dec. 2023
Dear Guest,Thank you. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

stuart

Overnattede 4 nætter i december 2023
Svar fra Gemma T - General Manager den 18. dec. 2023
Dear Guest,Thank you. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

Russ

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really good Hotel Great breakfast Good business stay
Overnattede 1 nat i november 2023
Svar fra Gemma T - General Manager den 28. nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bon hôtel
Bon hôtel avec des employés sympathiques et efficaces. Lit confortable. Seule chose dont on devrait informer les clients, c'est que les chambres ne sont nettoyées que si on met l'affiche sur la porte.
Overnattede 7 nætter i november 2023
Svar fra Gemma T - General Manager den 28. nov. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

Joanne

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice
It was a nice place to lay ypur head, breakfast was nice too a great selection
Overnattede 1 nat i november 2023
Svar fra Gemma T - General Manager den 28. nov. 2023
Dear Guest,Thank you for taking the time to share your feedback. We are pleased you enjoyed your stay and We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

Brian

Overnattede 1 nat i november 2023
Svar fra Gemma T - General Manager den 28. nov. 2023
Dear Guest,Thank you for giving us 10 out of 10!. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

Janet

Overnattede 2 nætter i oktober 2023
Svar fra Gemma T - General Manager den 28. nov. 2023
Dear Guest,Thank you for the 5 out of 5! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Dårligt

les

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Gemma T - General Manager den 2. nov. 2023
Dear GuestThank you for your reviewWe do hope to see you again in the futureSincerely,

10/10 Fremragende

Mick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stop
Staff were friendly and helpful, room clean, shower was powerful and relaxing, food was good overall highly recommend
Overnattede 1 nat i oktober 2023
Svar fra Gemma T - General Manager den 24. okt. 2023
Dear Guest,Thank you for taking the time to share your great review! We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

Sharron

Rejste med familie
Synes godt om: Rengøring, service og personale
Looks are deceiving, when we walked in i thought OMG what have i booked corridor looked a bit taty, the rooms are basic, but it was only a couple of nights as a base camp. I actually slept through 6 hrs solid, bed was comfy, shower temp brilliant. I will definitely book here again. The evening food menu is limited choice.
Overnattede 2 nætter i oktober 2023
Svar fra C BENNETT den 8. okt. 2023
Dear Guest, Thank you for your 4 out of 5 review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely C. Bennett

10/10 Fremragende

Melinda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Claire Bennett den 8. okt. 2023
Dear Guest, Thank you for your 10 out of 10 review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely C. Bennett

8/10 Udmærket

Yu Keung

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra C BENNETT den 2. okt. 2023
Dear Guest, Thank you for your 8 out of 10 review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely C. Bennett

8/10 Udmærket

Julie

Rejste i en gruppe
Overnattede 1 nat i september 2023
Svar fra Gemma T - General Manager den 27. sep. 2023
Dear Guest,Thank you for taking the time to share your score. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

Luke

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Gemma T - General Manager den 27. sep. 2023
Dear Guest,Thank you for taking the time to leave a 10 out of 10. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 Okay

Rabi

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The bed was not comfortable at all. I got a back pain Two small bed was attached to make it large as well as mattress and the joining was terrible. I can feel the joining wooden edge in the middle of the bed.
Overnattede 2 nætter i september 2023
Svar fra Claire Bennett den 20. sep. 2023
Dear Guest, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Kind RegardsClaire Bennett Deputy General Manager

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Overall Adequate for needs
Overall was adequate. Beds comfortable, generally clean although one room had a damp/musty smell. We were after 2 rooms at reasonable price and thats what we got
Overnattede 2 nætter i september 2023
Svar fra Gemma T - General Manager den 19. sep. 2023
Dear Guest,Thank you for the leaving a review of our hotel! We hope to see you again very soon.Sincerely,

10/10 Fremragende

Margaret

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Two night stay for GNR. Staff were fantastic, friendly, helpful with a quick and helpful response to queries. Would definitely stay again and recommend to others. Thank you
Overnattede 2 nætter i september 2023
Svar fra Gemma T - General Manager den 13. sep. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

stuart

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Gemma T - General Manager den 13. sep. 2023
Dear Guest,Thank you for your 8 out of 10 review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was difficult for my wife as there was not walk in shower and she has mobility problems
Overnattede 2 nætter i september 2023
Svar fra Gemma T - General Manager den 13. sep. 2023
Dear Guest,Thank you for taking the time to share your feedback. We will ensure your comments are passed on and hope to see you again in the near futureSincerely,

10/10 Fremragende

Kevin

Overnattede 1 nat i september 2023
Svar fra Kirsty den 5. sep. 2023
Dear Guest, thank you for taking the time to leave a review, we are pleased to hear the team interactions where positive & we will pass them on to our team who strive for customer satisfaction & feedback we aim to improve things that are within our control. We hope to see you again. Kind Regards

8/10 Udmærket

Stuart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Kirsty den 1. sep. 2023
Dear Guest, thank you for taking the time to leave a review, we are pleased to hear the team interactions where positive & we will pass them on to our team who strive for customer satisfaction & feedback we aim to improve things that are within our control. We hope to see you again. Kirsty

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff were brilliant only issue was dog corner too small for more than one customer with a pet and a bullying customer in that space but staff were brilliant resolving the problem
Overnattede 3 nætter i august 2023
Svar fra Gemma T - General Manager den 29. aug. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cheap and cheerful but as expected
You get exactly what you pay for. Low cat so rooms are basic but shower was decent and room was clean. Hardly any noise too.
Overnattede 3 nætter i august 2023
Svar fra Gemma T - General Manager den 29. aug. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Gemma T - General Manager

8/10 Udmærket

simon

Overnattede 1 nat i august 2023
Svar fra Claire Bennett den 17. aug. 2023
Dear Guest thank you for taking the time to leave a 8/10 score of our hotel. I hope the team interactions were positive as we strive for customer satisfaction. We hope to see you again soon. Kind Regards Claire Bennett Deputy General Manager

10/10 Fremragende

Alan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great stay
Overnattede 17 nætter i juli 2023
Svar fra Claire Bennett den 17. aug. 2023
Dear Guest thank you for taking the time to leave a 5/5 score of our hotel. I hope the team interactions were positive as we strive for customer satisfaction. We hope to see you again soon. Kind Regards Claire Bennett Deputy General Manager

8/10 Udmærket

James

Overnattede 1 nat i august 2023
Svar fra C BENNETT den 30. aug. 2023
Dear Guest,Thank you for leaving a 4/5 review of our hotel! We hope that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

STEVEN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff and hreat food
Overnattede 2 nætter i juli 2023
Svar fra Claire Bennett den 7. aug. 2023
Dear Guest thank you for taking the time to leave a 5/5 score of our hotel. I hope the team interactions were positive as we strive for customer satisfaction. We hope to see you again soon. Kind Regards Claire Bennett Deputy General Manager

10/10 Fremragende

stuart

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra C Bennett den 5. aug. 2023
Dear Guest thank you for taking the time to leave a 10/10 score of our hotel. I hope the team interactions were positive as we strive for customer satisfaction. We hope to see you again soon.Kind Regards Claire Bennett Deputy General Manager

10/10 Fremragende

Russell

Overnattede 2 nætter i juli 2023
Svar fra C Bennett den 5. aug. 2023
Dear Guest thank you for taking the time to leave a 10/10 score of our hotel. I hope the team interactions were positive as we strive for customer satisfaction. We hope to see you again soon.Kind Regards Claire Bennett Deputy General Manager

8/10 Udmærket

Ian, Milton Keynes

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Campanile is conveniently located off the A1(M) - there's a little traffic noise as the double glazing is fairly thin. The room was clean, with a comfortable bed and pillows, and a bath and shower. Everything worked fine - the TV has the Freeview channels, including radio, which is good. There's plenty of parking, shared with a Tesla recharging station. It's possible to walk to a pub (Toby carvery) or, with a bit of ingenuity, to the Southbound Washington service area (you need to go up to a signed footpath, then immediately left through a gate on a muddy footpath which has Greggs, Costa, Burger King and WH Smith for essentials. Useful if travelling from the South to Scotland as a half way break.
Overnattede 1 nat i juli 2023
Svar fra C Bennett den 30. jul. 2023
Dear Guest thank you for taking the time to leave a 4/5 score & review of our hotel. I hope the team interactions were positive as we strive for customer satisfaction. We hope to see you again soon.Kind Regards Claire Bennett Deputy General Manager

6/10 Okay

Jonathan, Kirkmuirhill

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Very noisy. Rooms dated Staff rude at check in.
Overnattede 1 nat i juli 2023
Svar fra C BENNETT den 29. jul. 2023
Dear Guest, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Kind Regards Claire Bennett Deputy General Manager

4/10 Dårligt

Carl

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Tired and old and faulty shower. Thin walls..Staff great though.
Overnattede 2 nætter i juli 2023
Svar fra Claire Bennett den 27. jul. 2023
Dear Guest thank you for taking the time to leave a 25 score & review, we are pleased the team interactions where positive, our team do strive for customer satisfaction. We look to improve what is in our control. We hope to see you again. Kindest Regards Claire Bennett. Deputy General Manager