Skrivebord, strygejern/strygebræt, ekstra senge (tillægsgebyr)

Anmeldelser af Red Roof Inn PLUS+ Newark Liberty Airport - Carteret

2.5 out of 5

Anmeldelser

5,8
Bedømmelse på 10 − Fremragende. 218 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 197 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 137 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 126 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 322 af i alt 1000 anmeldelser" "

5,8/10

Rengøring

6,4/10

Service og personale

5,4/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

5,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sten

Overnattede 1 nat i maj 2022

10/10 Fremragende

Mackenley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Sharma RediResponse Specialist den 12. maj 2024
Hello Mackenley, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Fremragende

Mackenley

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommended,
Overnattede 3 nætter i april 2024
Svar fra Adraine Rediresponse Specialist den 11. maj 2024
Dear Mackenley, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am glad that you highly recommended our hotel to anyone. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Your satisfaction is our greatest reward, and we can't wait to welcome you back for another enjoyable stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 Dårligt

Trevand

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Bed bugs
Overnattede 1 nat i maj 2024
Svar fra Dannielle Rediresponse Specialist den 7. maj 2024
Dear Trevand,I appreciate you sharing your feedback following your stay at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Udmærket

JEAN-BERNARD

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a good spot to stay while waiting for my next load.
Overnattede 1 nat i maj 2024
Svar fra Dannielle Rediresponse Specialist den 7. maj 2024
Dear Jean,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice spot to stay. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 Forfærdeligt

Tal

Overnattede 3 nætter i april 2024
Svar fra Kerry-Lee RediResponse Specialist den 4. maj 2024
Hello Tal, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

10/10 Fremragende

Edgar

Overnattede 1 nat i marts 2024
Svar fra Kerry-Lee RediResponse Specialist den 4. maj 2024
Dear Edgar, We at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Fremragende

Percefones

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very Confortable place
Overnattede 1 nat i april 2024
Svar fra Linton RediResponse Specialist den 2. maj 2024
Dear Percefones,Thank you for telling us about your recent visit at RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I was happy to read that our comfortable hotel met your needs. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and our team look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 Dårligt

Sonja

Forretningsrejsende, Rejste med kæledyr
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Room was not clean! Tub was not clean and not what i booked.
Overnattede 3 nætter i april 2024
Svar fra Gabrielle RediResponse Specialist den 28. apr. 2024
Dear Sonja,Thank you for your review following your stay at Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the room and the tub was not clean, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

2/10 Forfærdeligt

Shafiqur

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Toni-Ann RediResponse Specialist den 25. apr. 2024
Hello Shafiqur,Thank you for choosing to stay at our RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I appreciate your 1/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Udmærket

Eric

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice hotel to stay at
Overnattede 2 nætter i marts 2024
Svar fra LaTunde RediResponse Specialist den 23. apr. 2024
Dear Eric,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I'm so glad we earned your 4/5 score. At Red Roof, we are very happy to read that our hotel is nice to stay at. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

4/10 Dårligt

Ebrima

Overnattede 1 nat i april 2024

4/10 Dårligt

Renee

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Carla RediResponse Specialist den 23. apr. 2024
Hello Renee, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Forfærdeligt

Tarun

The Front Desk staff sitting at night and lady sitting in the morning was pathetic. Lady won’t know even how to speak to the customer and was so rigid to answers to the basic questions.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Deon

Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Only thing I liked was the price at the time of looking. The hallway is dirty smokie they allowed animal there. Was out the way noisy found poop on the towel small beds and room old building needs remodeling
Overnattede 2 nætter i april 2024
Svar fra Xao RediResponse Specialist den 20. apr. 2024
Thanks for sharing your feedback with us, Deon. The team at our Red Roof Inn PLUS+ Newark Liberty Airport - Carteret was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that you liked our prices, it was displeasing to read that this was the impression left with you. You stated that the dirty hallway and the small room, along with your other concerns hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

Darshan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Oshane RediResponse Specialist den 18. apr. 2024
Hello Darshan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

8/10 Udmærket

Gurjit

Overnattede 8 nætter i april 2024
Svar fra Dannielle Rediresponse Specialist den 7. maj 2024
Hello Gurjit, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Udmærket

Alexis

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Oshane RediResponse Specialist den 18. apr. 2024
Hello Alexis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

6/10 Okay

Bianca

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I won't recommend anybody to come here. Because the floors were sticky, it was rust all over the place. And I didn't like it the way. I thought I would.
Overnattede 1 nat i april 2024
Svar fra Oshane RediResponse Specialist den 15. apr. 2024
Dear Bianca, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issue highlighted with the floors along with the other issue mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,Oshane Red Roof Management RediResponse Specialist

4/10 Dårligt

Jessica

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Carteret RRI smelled like stale cigarette smoke and cheap air freshener. The industrially painted bathroom door was covered in dirty drips. The window was extremely grimey on the inside, covered with distracting smears. Limited basic viewing channels on the TV. The fitness room was dark and filled with wet-dry vacs. Guests yelled in the halls all hours of the night. We suspected that our sheets had not been changed since the last guest due to little bits in the sheets and a mascara mark on pillowcase. There seemed to be one person running the entire place and there was no elevator. The minifridge worked.
Overnattede 1 nat i april 2024
Svar fra Oshane RediResponse Specialist den 14. apr. 2024
Dear Jessica, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described, the noise disturbances caused along with the other issues mentioned. I have shared your feedback with upper management to ensure your satisfaction. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

10/10 Fremragende

Tiffany

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely recommend to someone for a quick stay.
Overnattede 5 nætter i april 2024
Svar fra Oshane RediResponse Specialist den 14. apr. 2024
Dear Tiffany, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

4/10 Dårligt

LAUREN, Vaughan

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This property was quite run down. We had dirty towels in our bathroom upon arrival.
Overnattede 1 nat i april 2024
Svar fra Oniel Rediresponse Specialist den 13. apr. 2024
Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. Please accept our most sincere apologies for the towels. Relative to our hotel's upkeep, know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Fremragende

Rajinder

Overnattede 3 nætter i april 2024
Svar fra Olivia RediResponse Specialist den 1. maj 2024
Hello Rajinder, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret and I are delighted to see your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 Forfærdeligt

Monseline

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very dirty and smell like smoke
Overnattede 3 nætter i april 2024
Svar fra Oniel Rediresponse Specialist den 8. apr. 2024
Hi Monseline,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. Please accept our most sincere apologies for the concerns you described regarding the smell and cleanliness of the room you were assigned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 Dårligt

Alberto

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
pedestrian access that allows you to safely walk to restaurants outside the hotel pedestrian access that allows you to safely walk to restaurants outside the hotel For this reason I had to leave the place on the third day of the scheduled 10 days.
Overnattede 11 nætter i marts 2024
Svar fra Oniel Rediresponse Specialist den 8. apr. 2024
I want to thank you Alberto, for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Ernest

Synes godt om: Service og personale
Overnattede 8 nætter i marts 2024
Svar fra Oniel Rediresponse Specialist den 8. apr. 2024
Hi Ernest,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Fremragende

Adi

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Nice and respectful staff.
Overnattede 7 nætter i februar 2024
Svar fra Adraine Rediresponse Specialist den 6. apr. 2024
Hello Adi,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 5/5 score following your stay. I am happy to read that you found our staff to be nice and respectful. Positive feedback like yours is always welcome as our hotel try to improve our guest experiences. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 Forfærdeligt

Ebony

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
HORRIBLE
Overnattede 1 nat i april 2024
Svar fra Toni-Ann RediResponse Specialist den 4. apr. 2024
Hello Ebony, Thank you for taking the time to complete our guest survey. Myself and the staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

10/10 Fremragende

Barbara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a nice time
Overnattede 3 nætter i marts 2024
Svar fra Toni-Ann RediResponse Specialist den 3. apr. 2024
Thank you for your 5/5 rating of our RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET, Barbara. We are happy to see that you had a good stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 Okay

Jet

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing much
Overnattede 2 nætter i marts 2024
Svar fra Toni-Ann RediResponse Specialist den 25. apr. 2024
Dear Jet,Thank you for your 3/5 scoring of our RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. It's great to see that you were pleased with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Overnattede 2 nætter i marts 2024
Svar fra Adraine Rediresponse Specialist den 2. apr. 2024
Hello Christine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 Dårligt

scott

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I checked in for a week for a pleasure vacation. First the place is outdated. I didn’t feel too safe there. They don’t clean the rooms until the 4th day there, and not on weekends and by request only. I did, but they didn’t?? I only stayed there because it was cheaper than the executive suite hotel down the road, which was much better. This place also doesn’t have an elevator so if you bring lots of bags, you better have help!
Svar fra Recordo, Rediresponse Specialist den 29. mar. 2024
Hey Scott,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. Red Roof sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with how limited our housekeeping service is, the appearance of our property, along with other highlighted concerns. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 Forfærdeligt

Johana

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not cleaning the room only 1 time
Overnattede 2 nætter i marts 2024
Svar fra Recordo, Rediresponse Specialist den 26. mar. 2024
Hello Johana,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. It's saddening to hear that our limited housekeeping service hindered your stay. Please know that you can always speak with the front desk about additional housekeeping service. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Udmærket

Ahmed

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
My only problem is the vending machine don't accept credit so I stay for a long time without water or anything to drink
Overnattede 1 nat i marts 2024
Svar fra Recordo, Rediresponse Specialist den 24. mar. 2024
Hey Ahmed,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES PHILADELPHIA - BELLMAWR. Red Roof value you as our guest and welcome your 4/5 score. I'm sorry to hear that you weren't able to utilize our vending machine. We hope that on your next visit you'll have the required currency in order to utilize the machine. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 Forfærdeligt

Ruth

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Olivia RediResponse Specialist den 13. mar. 2024
Thank you, Ruth, for telling us about your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. I regret to discover that you weren’t thoroughly impressed with us, prompting your 1/5 score. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Fremragende

Adi

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay. Excellent service.
Overnattede 7 nætter i marts 2024
Svar fra Dannielle Rediresponse Specialist den 11. mar. 2024
Dear Adi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the excellent service. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 Forfærdeligt

Andrii

Overnattede 1 nat i marts 2024
Svar fra Adraine Rediresponse Specialist den 1. apr. 2024
Hello Andrii,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 Forfærdeligt

Maria

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Adraine Rediresponse Specialist den 5. mar. 2024
Hello Maria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Udmærket

David

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Very nice big Room good price.
Overnattede 1 nat i februar 2024
Svar fra Tianna RediResponse Specialist den 29. feb. 2024
Dear David, We appreciate your review following your recent experience at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the affordability of your room. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

2/10 Forfærdeligt

Regina

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The bed was so uncomfortable, housekeeping in the hallway up to 5pm I couldn’t even sleep! Whatever movement made in the floor above I could hear it from my room
Overnattede 2 nætter i februar 2024
Svar fra Gabrielle RediResponse Specialist den 27. feb. 2024
Dear Regina,Thank you for your review following your stay at Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the uncomfortable bed, the housekeeping in the hallway and the other listed issues hindered your stay, which was saddening to read.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks,Red Roof Management

8/10 Udmærket

Kenneth

Synes godt om: Rengøring
Overnattede 1 nat i februar 2024
Svar fra Gabrielle RediResponse Specialist den 27. feb. 2024
Thank you for taking a moment to leave a review, Kenneth. The staff and I at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 Fremragende

Franklin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was fine
Overnattede 1 nat i februar 2024
Svar fra Gabrielle RediResponse Specialist den 25. feb. 2024
Thank you for taking a moment to leave a review, Franklin. The staff and I at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret appreciate your 5/5 score following your stay. I am thrilled that everything was fine during your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

2/10 Forfærdeligt

Luis

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No regresaron el dinero del depósito
Svar fra Gabrielle RediResponse Specialist den 25. feb. 2024
Gracias por tomarte un momento para dejar una reseña, Luis. El personal y yo del Red Roof Inn PLUS+ Newark Liberty Airport - Carteret nos sentimos decepcionados al ver su puntuación de 1/5 después de su estancia. Tras las investigaciones, veo dónde se devolvió su depósito a la tarjeta desde la que se cargó el 12 de febrero. Espere entre 7 y 14 días para que se refleje en su cuenta. Si necesita más ayuda, comuníquese directamente con la propiedad.Gracias por compartir sus inquietudes y sería un placer brindarle mejores alojamientos en cualquiera de las ubicaciones de nuestra marca en el futuro.Con gracias,Red Roof Management

4/10 Dårligt

Natasha

Overnattede 4 nætter i februar 2024
Svar fra Olivia RediResponse Specialist den 21. mar. 2024
Hello Natasha, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Fremragende

Eric

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
overall excellent, but some other guests in another room had several loud dogs
Overnattede 2 nætter i februar 2024
Svar fra Tianna RediResponse Specialist den 23. feb. 2024
Dear Eric, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. We sincerely appreciate your comments and are happy to hear you had a great experience with us, resulting in your 5/5 score. However, I do apologize for the noise disturbances caused by the dogs. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

6/10 Okay

Scaria

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Room not ready at 3:00 Pm
Overnattede 1 nat i februar 2024
Svar fra Tianna RediResponse Specialist den 18. feb. 2024
Dear Scaria,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. It's truly disheartening to read that your room was not available upon arrival. We strive to provide guests with all the comforts of home, so I am disappointed to see we fell short with you. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

2/10 Forfærdeligt

Walter

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room I was first given was not cleaned I had to be moved to another room and the towels had holes in them I had to go out and purchase towels. It was noisy all night people partying and overall noisy traffic. Would never recommend
Overnattede 2 nætter i februar 2024
Svar fra Dannielle Rediresponse Specialist den 16. feb. 2024
Dear Walter,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the first room given, encounter with holes in the towels, loud noise disturbances and the other issues that hindered your stay. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Our front desk team will be reminded to address noise complaints promptly in the future. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. Have a great day.Sincerely, Red Roof Management

8/10 Udmærket

Taha

Forretningsrejsende
Synes godt om: Service og personale
Kekennckc bjwwknz xk
Overnattede 1 nat i februar 2024
Svar fra Dannielle Rediresponse Specialist den 16. feb. 2024
Hello Taha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

6/10 Okay

Luz

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Dirty hallways and lobby, they said it’s renovation, but they said the same thing a year ago.
Overnattede 4 nætter i januar 2024
Svar fra OnielRediresponse Specialist den 11. feb. 2024
Hi Luz,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Newark Liberty Airport - Carteret. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Please note that your feedback is appreciated and will be taken into consideration. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 Fremragende

Steven

Synes godt om: Faciliteter
Good place to stay
Overnattede 1 nat i februar 2024
Svar fra Kerry-Lee RediResponse Specialist den 10. feb. 2024
Dear Steven, We at the RED ROOF PLUS+ NEWARK LIBERTY AIRPORT - CARTERET are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. It was good to read you were pleased with your stay. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future. Sincerely, Red Roof Management