Hey Simeon, We loved your rating and appreciate you choosing Moxy NYC Lower East Side for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Sincerely,Leo GlazerGeneral Manager

Hey Therese, We loved your rating and appreciate you choosing Moxy NYC Lower East Side for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Sincerely,Leo GlazerGeneral Manager

Hello Johnnie, Thanks so much for sharing your rating about your stay with us. We are grateful for the feedback, and we genuinely regret not meeting your expectations. We are so sorry your stay was not exceptional; that is not what we are about. We wish you the best with your travels and would love another opportunity to show you the stay you deserve the next time you are in New York City.Sincerely,Leo Glazer,General Manager

Hey Thomas, Thank you for sharing your feedback on your stay with us. We appreciate your input and take all comments seriously. We apologize for not meeting your expectations with our restaurant service and regret that your stay was not exceptional. However, we are glad that you enjoyed our unique hotel and would love the opportunity to provide you with a better experience next time you visit New York City.Sincerely,Leo GlazerGeneral Manager

Hey Maria, We loved your review and appreciate you choosing Moxy NYC Lower East Side. We have lots more fun planned for the next time you visit NYC, so come again soon!Sincerely,Leo GlazerGeneral Manager

Hello Morten, Thank you for taking the time to share your review. We are sorry for not meeting your expectations with our rooms and for the issues you and your partner encountered. Feedback like yours gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. On a positive note, we are glad our location worked out perfectly for you. We are grateful for your patience, and we hope you both will consider us for your next visit to the area so we may have the opportunity to better your stay.Sincerely,Leo Glazer,General Manager

Hey Guest, Thank you for choosing Moxy NYC Lower East Side and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Leo Glazer,General Manager

Hey Richard, Thanks for the awesome review and for enjoying everything that makes us stand out here at Moxy NYC Lower East Side. We especially loved how you mentioned our fun atmosphere and vibe. It was a true pleasure hosting your visit, and we would love for you to come back soon.Sincerely,Dillon Sawyer,Hotel Manager

Dear Fulvio, We appreciate you taking the time to share your thoughts about your stay with us. We value your feedback and take each comment seriously. We sincerely apologize for the noise issues that you had and also for the problems you encountered with our styling team. We also regret the inconvenience caused by the size, design, and lack of amenities in your room and are truly sorry that your stay was not exceptional, as that is not our standard. We wish you the best with your travels and hope to have another opportunity to provide you with the experience you deserve the next time you are in New York.Sincerely,Dillon SawyerHotel Manager

Hey Virginia, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillon SawyerHotel Manager

Hello Candice, Thank you for bringing up the noise issues you experienced during your stay. We sincerely apologize for any inconvenience caused. Providing a peaceful environment for our guests is important to us, and we regret that we did not meet that expectation. We take noise concerns seriously and will investigate the issue to resolve it effectively. We appreciate your feedback and hope to have the chance to offer you a more peaceful and enjoyable stay in the future.Sincerely,Dillon SawyerHotel Manager

Hey Brittney, Thanks for the kind review! It is so great to hear how much you enjoyed our modern property. However, we regret the inconvenience caused due to the size of your room. All of us here at Moxy NYC Lower East Side hope to see you again soon!Sincerely,Dillon SawyerHotel Manager

Dear Maria, We love that our excellent location worked out perfectly for you! We love our location too, along with all the other fun, vibrant things we’ve got going on at Moxy NYC Lower East Side. We wish you safe travels in the future, and we hope they bring you back this way soon!Sincerely,Dillon SawyerHotel Manager

Hello Clove, Thanks so much for sharing your rating about your stay with us. We are grateful for the feedback, and we genuinely regret not meeting your expectations. We are so sorry your stay was not exceptional; that is not what we are about. We wish you the best with your travels and would love another opportunity to show you the stay you deserve the next time you are in New York City.Sincerely,Dillon Sawyer,Hotel Manager

Hey Vincent, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Moxy NYC Lower East Side, and we look forward to welcoming you again soon.Sincerely,Dillon Sawyer,Hotel Manager

Hey Lei, We think we have a great thing going on too, and we love that you enjoyed so many things about Moxy NYC Lower East Side, especially our fab location and clean Moxy! However, we regret not meeting all of your expectations. Thanks for the feedback regarding the things you would change, and we hope to see you again in the future.Sincerely,Dillon Sawyer,Hotel Manager

Hey Terence, Thanks for the honest review of Moxy NYC Lower East Side! While we are happy to see your kind rating, we are sorry for not meeting your expectations with the amenities we offer and for the disturbance you experienced due to the fire alarm going off. Thanks again for letting us know about the areas we could work on so we can serve you better in the future. Your feedback is valuable to us as we are constantly looking for ways to enhance our guest experience, and we hope you will give us another chance to earn your perfect rating in the future.Sincerely,Dillon Sawyer,Hotel Manager

Hello Guest, Thank you for choosing us for your recent visit. We truly apologize for not providing you with a good night's rest. Our goal is for our guests to be comfortable and enjoy their time with us, and we are in the process of implementing changes to help improve noise issues. It is disappointing to hear we did not meet your expectations during your stay. While we know this does not change your experience, we hope you will accept our apologies and consider giving us another chance the next time you are in the city. We wish you the best with your travels and thank you again for your business.Sincerely,Dillon Sawyer,Hotel Manager

Hello Allan, Thank you for choosing us for your stay and for sharing your rating. Your feedback helps us enhance our services and better serve you in the future. We look forward to the opportunity to welcome you back again.Sincerely,Dillon Sawyer,Hotel Manager

Hey Kaleigh, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC Lower East Side. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Dillon Sawyer,Hotel Manager

Hey Karl, Thanks for the excellent rating for Moxy NYC Lower East Side! We had a great time with you, and we appreciate you pointing out what a great value we are with our amazing location, great service and super comfortable rooms. We can’t wait to see you again!Sincerely,Dillon Sawyer,Hotel Manager

Hey Alice, Thanks for the kind remarks for Moxy NYC Lower East Side! We enjoyed hosting you, and we appreciate you pointing out our fun atmosphere, fantastic location, and incredible crew. We can't wait to see you again!Sincerely,Dillon Sawyer,Hotel Manager

Hi Peter, Thanks for the thoughtful review of Moxy NYC Lower East Side. While we are glad you liked your overall time with us, we regret not meeting all of your expectations. Thanks again for all the feedback about the things you would change. We know we aren’t your traditional hotel experience, but we do want to give you absolutely everything you need for a great stay, whether here for business or leisure. We hope you will give us another try in the future.Sincerely,Dillon Sawyer,Hotel Manager

Hey Rhonda, Thanks for the kind remarks for Moxy NYC Lower East Side! We enjoyed hosting you, and we appreciate you pointing out our excellent service, amazing rooftop bar, and fun vibe. We can't wait to see you again!Sincerely,Dillon Sawyer,Hotel Manager

Hello David, Thank you for the honest feedback. We truly regret your disappointment with our destination fees. Please know this information is posted on our website so our guests can be aware of this, yet we are sorry for not meeting your expectations. Thanks again for letting us know about the things you would change. We hope to have another chance to see you again in the future.Sincerely,Dillon Sawyer,Hotel Manager

Hey Michael, Thanks for choosing us and sharing your comments. We are so glad you had fun with our spirited Crew here at Moxy NYC Lower East Side. We believe we have the best of the best, and they will love hearing your comments. We hope you will come back soon to see us!Sincerely,Dillon SawyerHotel Manager

Hey Gudrun, Thanks for this kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

Hey Rachel, We loved your rating and appreciate you choosing Moxy NYC Lower East Side for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Sincerely,Dillon SawyerHotel Manager

Hey Melanie, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillon SawyerHotel Manager

Hello Petrina, We are happy to hear that our Crew took excellent care of you and that you enjoyed the delicious food and beverages we serve. All of us here at Moxy NYC Lower East Side look forward to your next visit!Sincerely,Dillon Sawyer,Hotel Manager

Hey Carol, We loved your review and appreciate you choosing Moxy NYC Lower East Side. We are glad that you enjoyed your time with us and we look forward to welcoming you again the next time you visit NYC, so come again soon!Sincerely,Dillon SawyerHotel Manager

Hey Robert, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy NYC Lower East Side. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Dillion Sawyer,General Manager

Hey Matthew, Thanks for this kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillon Sawyer,Hotel Manager

Hey Georges, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillion Sawyer,General Manager

Hey Laura, Thanks for the kind remarks for Moxy NYC Lower East Side! We enjoyed hosting you, and we appreciate you pointing out what a great value we are with our cool decor, super comfortable rooms, and incredible crew. We can't wait to see you again!Sincerely,Dillion Sawyer,General Manager

Hi Xiuyi, Thanks so much for the review and the sincere feedback. We regret knowing about any cleanliness oversights you had in your room. We are sorry your stay was anything but exceptional; this will be addressed with our housekeeping team to make sure we are more diligent moving forward. Moreover, we are sorry to hear that the pillow which belongs to you was misplaced during your travels. If lost items are found in the hotel, our staff is dependable and well-trained in the proper procedures to follow. We value your feedback as it plays an essential role in our ongoing efforts to enhance our guest experience. Thank you again for staying with us, and we hope you will revisit the next time you are in our area.Sincerely,Dillion Sawyer,General Manager

Hey Yuwei, We think we have a great thing going on too, and we love that you enjoyed so many things about Moxy NYC Lower East Side, especially our fantastic location! Come back anytime!Sincerely,Dillion Sawyer,General Manager

Hey Cristiam, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC Lower East Side. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Dillion Sawyer,General Manager

Hi Lawrence, We are so glad you had fun with our spirited Crew here at Moxy NYC Lower East Side. We believe we have the best of the best, and they will love hearing your comments, especially Jess. Thank you for your candor regarding our rooms as we always want to know about the things you would change. We hope you will come back soon to see us!Sincerely,Dillion Sawyer,General Manager

Hey Nick, Thanks so much for sharing your thoughts about your stay with us. We are grateful for the feedback, and we take each comment seriously. We truly regret not meeting your expectations. We are also truly sorry to know that you were unable to take advantage of our rooftop bar. We would also like to share that the rooftop bar is operated by the Tao Group, a third party, and we regret that you were unaware of this. We wish you the best with your travels and would love another opportunity to show you the stay you deserve the next time you are in New York.Sincerely,Dillion SawyerGeneral Manager

Hey Kristin, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillion SawyerGeneral Manager

Hey Cristiam, We loved your rating and appreciate you choosing Moxy NYC Lower East Side for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Sincerely,Dillion SawyerGeneral Manager

Hey Karen, Thanks for the thoughtful review of Moxy NYC Lower East Side. We enjoyed reading your comments, and we appreciate your attention to detail, especially our convenient location and delicious dining options. We are grateful to you for your recommendation and we hope you will come back soon!Sincerely,Dillion SawyerGeneral Manager

Hey Joanna, We appreciate your review and thank you for choosing Moxy NYC Lower East Side. While we are thrilled that you had a great time with us. However, we regret any inconvenience caused during your time with us. We have lots more fun planned for the next time you visit NYC, so come again soon!Sincerely,Dillion SawyerGeneral Manager

Hey Laurie, Thanks for the kind review! It is so great to hear how much you enjoyed our prime location, relaxing accommodation, and fantastic public area. All of us here at Moxy NYC Lower East Side hope to see you again soon!Sincerely,Dillion SawyerGeneral Manager

Hi KeAirah, Thank you for rating your stay at Moxy NYC Lower East Side. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Dillon Sawyer,Hotel Manager

Hey Juha, We loved your rating and appreciate you choosing Moxy NYC Lower East Side. We have lots more fun planned for the next time you visit NYC, so come again soon!Sincerely,Dillion SawyerGeneral Manager

Hey Naoko, Thanks for choosing Moxy NYC Lower East Side for your stay. We are glad that our warm crew took great care of you, however, we regret the inconvenience caused due to our location. Please come back to see us soon - we loved having you!Sincerely,Dillion SawyerGeneral Manager

Hey Genesis, We loved your review and appreciate you choosing Moxy NYC Lower East Side for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Sincerely,Dillion SawyerGeneral Manager