Overnatningsstedets facade

Anmeldelser af Hotel Hendricks

4 out of 5
Hotel Hendricks
25 W 38th Street, New York, NY

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 504 af i alt 1032 anmeldelser" "
Bedømmelse på 8 − Udmærket. 288 af i alt 1032 anmeldelser" "
Bedømmelse på 6 − Okay. 120 af i alt 1032 anmeldelser" "
Bedømmelse på 4 − Dårligt. 54 af i alt 1032 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 66 af i alt 1032 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Don't be fooled by the good looks
Very disappointing stay. Hotel looks fancy and pretty in pictures - and is to a large extend in reality. But very poor quality of the decor. Room was dusty and very dark. Could barely operate the coffee machine at daylight with all the lights on. The shower only provided 2-3 minutes of hot water. Staff was completely ignorant. They were often two people standing at the front desk with only one of them serving customers while the other one would be just standing there and looking. It was absolutely impossible to coordinate house keeping before 5 pm. Should be a common hotel service to provide house keeping during those hours that you aren't acturally in the room. You were left with the impression that the hotel was owned and operated by complete amateurs who had opened this hotel as a hobby within any prior hospitality experience. Huge disappointment.
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Hanne Vagn

Synes godt om: Rengøring, service og personale, værelsets komfort
Fantastisk, centralt hotel.
Hurtig check-in, ok størrelse værelse med plads til 2 kufferter, køleskab og air-con. Fin størrelse badeværelse m hår-tørrer, shampo mm. Absolut ingen støj - værelse mod baggården (ikke mid gaden). Dejlig Rooftop-bar med fantastisk udsigt. Vi havde lejet cykler i 5 dage og kunne have dem stående i et opbevaringsrum aften/nat, så de var væk fra gaden. Det var en kæmpe hjælp for os. Meget service-minded og hjælpsomt personale. Central beliggenhed for lufthavns-tog fra Penn Station til Newark og for de største seværdigheder.
Overnattede 6 nætter i maj 2023

8/10 Udmærket

Heidi Britt Værnskjold

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Placering perfekt i forhold til seværdigheder og subway. Dog er der meget lydt
Overnattede 7 nætter i april 2023

6/10 Okay

Peter

Rejste med familie
Synes ikke om: Rengøring, service og personale
Overnattede 7 nætter i april 2023

10/10 Fremragende

dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super dejligt ophold, og flinke ansatte
Overnattede 5 nætter i december 2021

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed
Fint og hyggeligt Midtown hotel med perfekt beliggenhed og kort afstand til masser af sights. Rooftop baren er ikke en hotelbar - har begrænset adgang. Dejligt ophold med imødekommende personale.
Overnattede 5 nætter i november 2021

10/10 Fremragende

Paula

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We will definitely return.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Antonio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best price we could find to stay in Manhattan. Lots around. Wonderful staff and amazing views from the rooftop bar.
Overnattede 7 nætter i maj 2024

10/10 Fremragende

simone

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ali

Overnattede 4 nætter i maj 2024
Svar fra Anthony D. den 24. maj 2024
We are thrilled to see your positive review and look forward to welcoming you back in the near future. Once again, thank you.

6/10 Okay

eugene, hampstead

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking is listed at$50 but they charge $60 per night now. Resort fee is now $42.50 US per night, more than on my confirmation.
Overnattede 2 nætter i maj 2024
Svar fra Anthony D. den 22. maj 2024
We wanted to thank you for staying with us and did want to follow up pertaining to your parking. Unless the vehicle is oversized, the 50 is plus any applicable taxes. This would probably be closer to 58. If there was an error on the facility fee, please contact us and we will be happy to review and correct. Once again, thank you for staying with us.

10/10 Fremragende

Kristina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was perfect walking distance to many landmarks i.e 15 mins from central park and Times Sq. And Bryant park was up the street which was cool. We arrived before noon and our room was ready and also upon checkout they allowed us until noon with no extra fee. Front desk provided us with complimentary water bottles whenever we asked for them which is a bonus. Our room 2305 was cool and had a view of empire state building and was quiet.
Overnattede 4 nætter i maj 2024
Svar fra Anthony D. den 23. maj 2024
Dear Kristina,Thank you for staying with us and sharing your wonderful experience. We truly appreciate the 5-star review and look forward to having you back in the near future. Once again, thank you. Have a great summer.

10/10 Fremragende

Rachel, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i april 2024
Svar fra Anthony D. den 20. maj 2024
We appreciate the wonderful review provided. Thank you for choosing the Hotel Hendricks.

10/10 Fremragende

Scott, Athens

Rejste med familie, Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent place. Take a look out from the penthouse at night.
Overnattede 1 nat i maj 2024
Svar fra Anthony D. den 20. maj 2024
Thank you for your 5-star review! We truly appreciate you staying with us. Once again, thank you.

8/10 Udmærket

Jean-Francois, Ottawa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Anthony D. den 20. maj 2024
We wanted to thank you for staying with us and providing a positive review. If there is anything we can do for you in the future, please let us know.

10/10 Fremragende

Enrique

Synes godt om: Rengøring
Awesome hotel
Overnattede 4 nætter i april 2024
Svar fra Anthony D. den 14. maj 2024
Thank you for staying with us and providing a 5-star review!

10/10 Fremragende

Anand

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property in a prime location close to everywhere you'd want to visit. Pleasant and helpful staff!
Overnattede 3 nætter i maj 2024
Svar fra Anthony D. den 14. maj 2024
Thank you for staying with us and providing feedback on your 5-star review of us! Thank you!

6/10 Okay

Gerardo

Rejste i en gruppe
Rooms are small and the walls are thin.
Overnattede 3 nætter i maj 2024
Svar fra Anthony D. den 14. maj 2024
We wanted to thank you for staying with us. NY City hotel rooms are generally on the small size. We appreciate you staying with us and wish you a wonderful summer.

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Anthony D. den 14. maj 2024
Thank you for staying with us and providing a 5-star review! We appreciate it!

8/10 Udmærket

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved having two beds in the room and I loved the proximity to Bryant Park and Times Square and subway stations to get everywhere else. It was nice to have a coffee pot in the room, but they were a little stingy with the creamers and also with the shampoo and conditioner. We did not get a replacement every day and we ran out and had to ask for more.
Overnattede 4 nætter i maj 2024
Svar fra Anthony D. den 14. maj 2024
We wanted to thank you for staying wit hus and providing an overall positive review. We do appreciate letting us know about the "stingy" as we expect our staff to replenish everything during a guests stay. We will follow up to make certain this is happening consistently. Thank you for sharing and once again for staying with us.

10/10 Fremragende

Georges

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel super bien placé en plein centre de Manhattan. Très bon accueil...
Overnattede 8 nætter i maj 2024
Svar fra Anthony D. den 14. maj 2024
Thank you for staying with us and providing a 5-star review! We are thrilled with your feedback!

10/10 Fremragende

Marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
-
Overnattede 1 nat i maj 2024
Svar fra Anthony D. den 14. maj 2024
Thank you for staying with us and providing a 5-star review!

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great little hotel, awesome staff, clean, centrally located, convenient to public transport, very quiet!
Overnattede 6 nætter i april 2024
Svar fra Anthony D. den 9. maj 2024
Dear Linda,Thank you for staying with us and providing a wonderful review! We appreciate it.

10/10 Fremragende

Astaria

Overnattede 1 nat i april 2024
Svar fra Anthony D. den 23. maj 2024
Thank you for your 5-star review. We are happy to see you had a great stay with us. Once again, thank you for staying at Hotel Hendricks.

10/10 Fremragende

Chelsea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great place. would stay here again.
Overnattede 3 nætter i april 2024
Svar fra Anthony D. den 7. maj 2024
Dear Chelsea,Thank you for the 5-star review. We appreciate the kind words and look forward to your return.

10/10 Fremragende

rodrigo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and pleasant staff
Overnattede 2 nætter i april 2024
Svar fra Anthony D. den 2. maj 2024
Dear Rodrigo,We can't thank you enough for staying with us and providing a 5-star review. Thank you.

10/10 Fremragende

Elisha

Overnattede 3 nætter i april 2024
Svar fra Anthony D. den 7. maj 2024
Dear Elisha,Thank you for the 5-star review. We truly appreciate it.

10/10 Fremragende

Enrique, Blue Springs

Overnattede 6 nætter i april 2024
Svar fra Anthony D. den 23. maj 2024
We are thrilled to see you had a great stay with us. Thank you for your 5-star review. We look forward to having you back soon.Thank you!

8/10 Udmærket

Sedale

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 2 nætter i april 2024
Svar fra Anthony D. den 30. apr. 2024
Dear Sedale,Thank you for staying at the Hotel Hendricks and sharing your positive review. We appreciate it.

10/10 Fremragende

Michael

Overnattede 1 nat i april 2024
Svar fra Anthony D. den 30. apr. 2024
Dear Michael,Dear Matthew,Thank you for staying at Hotel Hendricks and providing a 5-star review! Your positive review is tremendously appreciated. Once again, thank you. Once again, thank you.

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Anthony D. den 30. apr. 2024
Dear Matthew,Thank you for staying at Hotel Hendricks and providing a 5-star review! We appreciate it and hope you will return soon. Once again, thank you.

10/10 Fremragende

Nathalie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel to stay. Nice and clean, beautiful deco, beautiful bar and roof top. Room are very cozy, clean and confortable bed. The location is just perfect, few minutes walk fron public Library and Bryant park.. another 5 min to time square.. we enjoyed every minutes of our trip!
Overnattede 3 nætter i april 2024
Svar fra Anthony D. den 29. apr. 2024
Dear Nathalie,We are happy to hear you had a great stay with us and appreciate the kind words and feedback. Thank you for choosing hotel Hendricks for your visit.

6/10 Okay

LAZARO

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
uno no habla nadie español dos muy sucia toda la calle tres bolsas de basura en toda la manzana frente al hotel cuatro montones de toallas sucias sobre la banqueta cinco sin botellas de agua en la habitación cuando deben ser todos los días una dotación. EL HOTEL EN GENERAL SUPER BIEN, PERO SALIENDO ES UNA CALLE LLENA DE BOLSAS DE BASURA Y COLILLAS DE CIGARROS MUY SUCIO PARA TODOS LOS IMPUESTOS QUE SE COBRAN EN LA CIUDAD, OTRO PUNTO IMPORTANTE ESTA EN UNA EXCELENTE UBICACION
Overnattede 3 nætter i april 2024
Svar fra Anthony D. den 29. apr. 2024
Dear Lazaro,We wanted to first thank you for staying with us. We appreciate the feedback given and understand the streets of New York can be messy at times even if it is neighboring business or travelers. We do our best to maintain the outside of the Hotel and will keep an eye on this as it is important to us. Thank you for staying with us.

2/10 Forfærdeligt

Pamela

Rejste med familie
Synes ikke om: Service og personale
The check in staff was incredibly rude and didn’t take the time to explain anything about the hotel. Our room had an issue with the AC and after 3 tries to get it repaired we gave up and the front desk made it clear there was nothing to be done as they were fully booked. Our room wasn’t cleaned, we left at 8am and returned at 5pm and housing keeping hadn’t been in. Overall the service at the hotel was unacceptable and did not seem to care they were providing poor service.
Overnattede 2 nætter i april 2024
Svar fra Anthony D. den 29. apr. 2024
Dear Pamela,We wanted to apologies for your overall experience and ask if you spoke or reached out to a manager during your stay or even upon departure? We are concerned as "service" is important to us and quite surprised by the lack of care given to you.Once again, our apologies.

10/10 Fremragende

Cruel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great relaxing day exploring
Overnattede 3 nætter i april 2024
Svar fra Anthony D. den 29. apr. 2024
Dear Cruel,Thank you for staying with us and providing a 5-star review. We appreciate it!

8/10 Udmærket

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location. Easy walk to Times Square, Rockefeller Center, and Empire State Building.
Overnattede 4 nætter i april 2024
Svar fra Anthony D. den 29. apr. 2024
Dear Paul,Thank you for staying with us and providing a positive review. We truly appreciate it and look forward to welcoming you back.

2/10 Forfærdeligt

Adriana

Overnattede 1 nat i april 2024
Svar fra Anthony D. den 14. maj 2024
We are disappointed to see your overall experience was poor and hope you can reach out to me directly to discuss further as we want to make sure if there is anything that can be corrected, that we properly follow up. Our apologies.

10/10 Fremragende

Racheal Nadine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Anthony D. den 23. apr. 2024
Dear Rachael,Thank you for the 5-star review and staying at hotel Hendricks. We appreciate you staying with us.

10/10 Fremragende

Natasha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
3 girlfriends and i just stayed for a fun filled 40th birthday weekend, the Hendricks did not dissapoint, the location is perfect the hotel is trendy and the staff is top notch, bug thank you to the manager Anthony for making our stay extra special. I would highly recommed booking Daintree for some epic rooftop photos.
Overnattede 2 nætter i april 2024
Svar fra Anthony D. den 22. apr. 2024
Dear Natasha, It was a pleasure meeting you and your friends. We are thrilled you had a great birthday weekend and staying at the Hotel Hendricks. Thank you for the positive review and sharing your experience. We look forward to having you back soon.

10/10 Fremragende

Laura

Rejste med familie
Great roof top bar and the decor is so nice in the rooms
Overnattede 6 nætter i april 2024
Svar fra Anthony D. den 22. apr. 2024
Dear Laura,We wanted to thank you for choosing the Hotel Hendricks and sharing your positive review with us. Thank you!!

10/10 Fremragende

Cameron, New York

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such fun decor, who doesnt love a little bit of animal print in their life? The animal print backdrop really brings energy and a fun vibe to the room. Great bathroom as well, you can see the quality in the furnishings and hardware. A great litle boutique withgreat service(Even at 1am)!
Overnattede 1 nat i april 2024
Svar fra Anthony D. den 22. apr. 2024
Dear Cameron, Thank you for your wonderful review and 5-star score! We truly appreciate it and happy to see your detailed description of the property and room! Once again, thank you for staying at the Hotel Hendricks!

8/10 Udmærket

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
well maintained and clean rooms - pleasant staff - reception is close to a bar with music and at times it was impossible to hear the reception staff well especially with their accents - the onsite dining option was poor but plenty of options round the hotel to eat
Overnattede 5 nætter i april 2024
Svar fra Anthony D. den 22. apr. 2024
Dear Simon, Thank you for staying with us and providing a positive review. Although the restaurant is owned and operated by a different company, we do want to share your feedback with them. Once again, thank you for staying with us.

10/10 Fremragende

Wawit

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I dont have much expectation from hotel in NYC especially time-square area. But this hotel is really reach my expectation both staff and service and the room itself is quite spacious HUGEEE Bed and room for luggage, super strong shower !!! Totally recommended
Overnattede 2 nætter i april 2024
Svar fra Anthony D. den 22. apr. 2024
Dear Wawit,We are thrilled that you had a great stay with us and that we exceeded your expectation. Thank you for staying with us!

6/10 Okay

Eleanor

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Anthony D. den 15. apr. 2024
Dear Eleanor,We wanted to thank you for staying with us however surprised to see the score as "average". Please let us know if there was anything we could have done to make sure your stay a little more enjoyable. Thank you.

10/10 Fremragende

Joel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Anthony D. den 15. apr. 2024
Dear Andres,Thank you for the positive review and staying with us. we appreciate it.

10/10 Fremragende

Rebecca

Overnattede 3 nætter i april 2024
Svar fra Anthony D. den 30. apr. 2024
Dear Rebecca,Thank you for the 5-star review! We are thrilled and appreciate it. We look forward to having you back soon.

8/10 Udmærket

Marcus

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stay was great
Overnattede 1 nat i april 2024
Svar fra Anthony D. den 10. apr. 2024
Dear Marcus,Thank you for your overall positve review. We truly appreciate you staying with us and look forward to having you back soon.

10/10 Fremragende

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location was in the center of town and could easily get to everything. The room was clean and comfortable, nice finishes felt new and luxurious.
Overnattede 3 nætter i april 2024
Svar fra Anthony D. den 8. apr. 2024
Dear Jennifer,Thank you for your positive review and feedback. we appreciate you staying with us and look forward to welcoming you back soon.

10/10 Fremragende

Edgardo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel. Beatifully decorated. Prime customer service. They even checked me in when I arrived in the morning and gave me my room even though check in was at 3pm. Loved the location and pricing. Definetively will use this hotel again.
Svar fra Anthony D. den 8. apr. 2024
Dear Edgardo,We are happy to see you had a great stay with us! Thank you for the feedback and choosing the Hotel Hendricks. We look forward to having you back soon.

8/10 Udmærket

Anne-Marie, TERREBONNE

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Anthony D. den 9. apr. 2024
Dear Anne-Marie,Thank you for staying at the hotel Hendricks and sharing your positive review with us. We appreciate it and look forward to having you back soon.