Hello Camila, Thank you for your rating, we hope to welcome you back

Hi Kristina,Thank you for your rating, we hope everything was well with your stay and hope to host you again in the near future.

Thank you so much for your feedback. We are sorry about the lack of breakfast options as a result of having to close. We hope to see you again soon.

Dear Karin Mette, Thank you for taking the time to write a review the Hotel Hayden - Chelsea. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Brian J. Mauro

Dear Claus, Thank your for taking a moment to fill out a guest review for the Hotel Hayden - Chelsea - NY. We look forward to seeing you back soon.

Thank you for taking the time to let us know how we are doing. Hope to have you back soon.

I appreciate your comments from your stay and I apologize for any inconvenience you experienced. We try to accommodate all of our guest's request for room location, however it is impossible to assign each guest to the front of the building. If, in time, you choose to stay with us again, please contact us and we will ensure you are located in area that will be better to meet your needs. I wish you the best!

We appreciate your 4 rating, however translated it appears that we need to improve. Since your posting, we have changed all of our bed sheets, pillows and towels; placed orders for new desk and leisure chairs, new duvets, new hallway carpeting to name a few. We look forward to receiving the orders and improving each guest's overall experience. We hope to see you in the near future.

Hello Mickey, thank you for taking the time to provide us with your valuable feedback. We are happy to hear you enjoyed the continental breakfast served in the morning and you found our hotel quiet. Thank you for choosing us and we hope to see you in the near future

Hello Carlos, thank you for taking the time to provide us with your valuable feedback. We are happy to hear you found the hotel good. Thank you for choosing us and we hope to see you in the near future

Hello Regina, thank you for taking the time to provide us with your valuable feedback. We are happy to hear you found the location nice. Thank you for choosing us and we hope to see you in the near future

Hello Jacob, thank you for taking the time to provide us with your valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel- our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known

Hello Jorge, thank you rating us.Hope to see you in the near future

Hello Andrew, thank you for taking the time to provide us with your valuable feedback. We would like to apologize about the water as we do not provide any water bottles in the room instead if you ask, it will be provided at the front desk. We are also sorry to hear about the towels and the blankets in the room. Your comments have been shared with the head housekeeping department and we are happy to say it has been handled accordingly. Thank you for choosing us and we hope to see you in the near future

Good morning Arnaud, thank you for taking the time to provide us with your valuable feedback. We are happy to hear you found our hotel well located in Manhattan. We are sorry to hear if our cleaning services did not exceed your expectations. Your comments have been shared with the housekeeping department to see where we can do better. Thank you for choosing us and we hope you give us another opportunity in order to give the best guest service we are known for

Hello Katherine, thank you for rating us.We hope we can do better next time

Hello Maritza, thank you very much for providing us with your valuable feedback.We are so sorry that your air conditioner did not work well, but your comments have been shared with with our maintenance department and we are happy to say it has been handled accordingly.Thank you for choosing to say with us and we hope to see you in the near future.

Hello Irina,thank you very much for your valuable feedback. Hope you enjoyed your stay with us and thanks for staying with us.

Hello Charles,thank you very much for providing us with your valuable feedback. We are thrilled to hear you found our staff helpful and everything was okay. Hope to see you soon in the next future.

Hello Morgan, thank you for providing us with your valuable feedback.We are happy to hear that you found our lobby pretty nice. With the issue of the some of the things you mentioned in the room you stayed in that the outlets are broken and the stopper on the sink missing and the sink drains slowly, we do apologize about that.Your comments have been shared with our maintenance team and we are happy to say it has been handled accordingly. Thank you for choosing us we hope to see you in the near future.

Hello Kelly, thank you very much for providing us with your valuable feed back. We are thrilled to hear you found everything okay and our rooms spacious and our staff very nice.On that note we would like to apologize about you not happy with our breakfast.Your comments have been shared with our with management team and we are happy to say it's been handled accordingly.Thank you for choosing us and we hope to see you in the near future..

Hello Mehmetali,thank you for providing us with your valuable feed back. We are sorry for any experience you might have had. Hope to see you soon in the near future.

Hello Linda, thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear you found our hotel nice and found the metro nearby. We are also happy to hear the continental breakfast exceeded your expectations. Thank you for choosing us and we hope to see you in the near future

Hello Lauren,thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear you enjoyed the environment around the hotel. Thank you for choosing us and we hope to see you in the near future

Hello Helene, thank you for providing us with your valuable feedback. We are thrilled you find our rooms nicely sized and clean and you also did liked our breakfast.Again thank you for choosing us and we hope to see you again.

Hello, Jonalou thank you for providing us with your valuable feedback. We are so sorry with your guest experience and do apologize, and hope to see you in the near future.

Hello Valerie,thank you very much for providing us with your valuable feed back. We are happy to know everything was fine during your stay.Hope to see you in the near future.

Hello Galli, thank you for providing us with you valuable feed back we are thrilled to hear from you. We are sorry about your experience with the bed being noisy and the cleanliness and our staff not helpful.We do apologize and your experience has been shared with the team. Thank you for choosing us and hope to see you in the near future.

Hello Bryce,thank you for providing us with your valuable feedback.We are sorry you didn't know about the facility fee but its state on Expedia website that the facility fee is paid at the hotel.Thanks for choosing us and we hope to see you in the next future.

Hello Sheila,thank you for providing us with your valuable feedback. We are thrillet that you had a great service and everyone was helpful and friendly.Location too was good. But we do apologize for the headboard falling apart, we are really sorry and our engineering team is looking into that. Thank you for choosing to stay with us,hope to see you in the near future.

Hello,Joanne,thank you for providing us with your valuable feedback, we are thrilled you find the price for your stay very good. Hope to see you in the near future.

Hello Rhonda, thank you for providing us with your valuable feedback.Hope to see you in the near future.

Hello Angielo,thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear from you and hope to see you in the near future.

Hello Linda, thank you for taking the time to provide us with your valuable feedback about the location and the neighboring shops.Thanks for choosing us, we hope to see you in the near future.

Hello Cheryl,thanks for providing us with your valuable feedback, we are glad you feel the fragrance of flower district.We hope to see you soon in the near future.

Hello Farah, thank you for taking the time to provide us with your valuable feedback. We are thrilled you find everything ok we hope to see you soon.

Hello Genevieve,thank you very much for reaching out to us.

Hello Irwin, thank you taking the time to provide us with your valuable feedback. We are thrilled to hear you found our rooms clean and nice, we would like to apologize the heat wasn't working in the room and also not enough blankets was provided. Again, we are very sorry for any inconvenience caused, hope to see in the near future.

Hello Joan, thank you for providing us with your valuable feedback.Hope to see you in the near future.

Hello Lisa, thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear you found the rooms spacious and enjoyed our location. We are also happy to hear you found our staff pleasant as they aim to provide the best guest service possible. Thank you for choosing us and we hope to see you in the near future

Hello Sean, thank you for rating us

Hello Raul, thank you for taking the time to provide us with your valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel- our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.

Hello Maryam, thank you for rating us

Hello Glenda, thank you for rating us

Glenda, thanks so much for this valuable feedback, we are thrilled you find our hotel nice and choosing us, we hope to see you in the near future.

Hello Edaris, thank you for taking the time to provide us your valuable feedback. We would like to apologize if you found the beds uncomfortable and if our breakfast did not exceed your expectations. Your comments have been shared with the team to see where we can do better. Thank you for choosing us and we hope to see you in the near future

Hello Maria, thanks for your valuable response and choosing to say with us.

Lucas thanks for choosing to say with us and your valuable feedback.See you soon.

Theresa, thanks for your positive feed back.

Thanks for your positive feedback.