Reception
Tjek tilgængelighed

Anmeldelser af Hampton Inn New York Times Square

2.5 out of 5
Hampton Inn New York Times Square
150 W 48th Street, New York, NY

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 451 af i alt 961 anmeldelser" "
Bedømmelse på 8 − Udmærket. 252 af i alt 961 anmeldelser" "
Bedømmelse på 6 − Okay. 134 af i alt 961 anmeldelser" "
Bedømmelse på 4 − Dårligt. 73 af i alt 961 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 961 anmeldelser" "

8,8/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was dirty, A/C extremely loud and it took forever to check in.
Overnattede 1 nat i december 2023
Svar fra Richard den 17. dec. 2023
we really hope you spoke to us in person so that we could have the opportunity to make it right. please never leave a hotel unhappy. we are here to help

10/10 Fremragende

Yelzhana

Everything is great!
Overnattede 2 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

10/10 Fremragende

Ben

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is in a great spot that is very walkable to Times Square, and Broadway as well as plenty of other bars and restaurants. We found the hotel to be quite clean and modern. The elevator system is an absolute shamozle. Just go back to the old button system. Staff at check in were not very friendly. Doesn't hurt to smile every now and again. Rooms are very small but we were expecting that being NYC. They are however very smartly designed - no complaints there. Rooftop bar was awesome with a good vibe and nice bartenders.
Overnattede 2 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

6/10 Okay

Greg

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was a joke! Too many people in a small area. Bathrooms were downstairs also.
Overnattede 3 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

6/10 Okay

steve

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Location was great as it close to everything but morning breakfast was a zoo and food was average. Shower never got hot like warm at best. Elevator at morning was really slow
Overnattede 3 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

8/10 Udmærket

STEVEN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, we were worried having read some of the reviews about the lifts/ breakfast queue/ aircon, none of which was an issue.
Overnattede 4 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

2/10 Forfærdeligt

James

Rejste med partner
Synes godt om: Rengøring, service og personale
Frustrating experience. A/C didn’t work. Very small rooms. Elevators were a nightmare. Took us 40” to get downstairs with our luggage. Breakfast buffet was good but very crowded. Area surrounding while convenient but not attractive.
Overnattede 1 nat i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

8/10 Udmærket

Francisco

Rejste med familie
Synes godt om: Rengøring, faciliteter
Crowded
Overnattede 1 nat i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

6/10 Okay

Llakel

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
AC did not work properly; even after several attempts to fix it.
Overnattede 3 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

8/10 Udmærket

Jan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
De airco was zeer lawaaierig en de kamers zijn aan de kleine kant.
Overnattede 7 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

8/10 Udmærket

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for first time travel to New York.
Overnattede 3 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

10/10 Fremragende

Visna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Liked the fact that breakfast is included. Very clean. Rooms are not big, but, i wasn't there to hang out in the room. View from the patio bar on the roof, stunning. I would definitely stay there again.
Overnattede 4 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

10/10 Fremragende

Mohammad, Sugar Land

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent Location!!
Overnattede 2 nætter i maj 2024
Svar fra Jacqueline den 24. maj 2024
Hi Mohammad,Thank you for staying with us, we appreciate your feedback.

8/10 Udmærket

Peter Jörg

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Einzigartig ist die Nähe zum Time Square und Brodway. Um etwas zu erleben, geht man einfach vor die Tür. Mittendrin statt nur dabei!
Overnattede 5 nætter i maj 2024
Svar fra Jacqueline den 24. maj 2024
Hi Peter,Thank you for staying with us, we appreciate your feedback.

4/10 Dårligt

andrea

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Small room but functional and clean. Very noisy. Air con unable to switch off properly. Long queues to check in. Breakfast crowded and awful food choice. Avoid if vegan. Go to cafes around corner. Pizza shop opposite. Hotel right next to broadway and times square. Baggage man was really helpful when my booked car failed to arrive and got me a taxi to airport. Plan extra time as roadworks in and out manhatten to jfk awful. Bus around manhatten easy, use contactless card at entry, cheap and air conditioned. Need 3 hrs plus for met, lovely helpful staff. Guggenheim disappointing and staff rude. Moma excellent. New york is very polluted with car fumes and stinks. Avoid if bad chest.
Overnattede 3 nætter i maj 2024
Svar fra Jacqueline den 24. maj 2024
Hi Andrea,We apologies for all the inconvenience, we appreciate your feedback

10/10 Fremragende

Vanessa

Rejste med partner
Synes godt om: Faciliteter
This felt way more than 2 stars! Great breakfast and facilities
Overnattede 3 nætter i maj 2024
Svar fra Jacqueline den 24. maj 2024
Hi Vanessa,Thank you for staying with us, we appreciate your feedback.

10/10 Fremragende

Ramon Emilio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
La ubicación es espectacular, a 1 cuadra de Times Square y muchas opciones de salidas de tren lo que facilita la movilidad. El unico tema es la espera en los ascensores que puede durar hasta 5 minutos o mas.
Overnattede 2 nætter i maj 2024
Svar fra Jacqueline den 24. maj 2024
Hi Ramon,Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Nancy

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i maj 2024
Svar fra Jacqueline den 24. maj 2024
Hi Nancy,Thank you for staying with us, we appreciate your feedback.

8/10 Udmærket

Tania

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous location right in the heart of Times Square. Central location to all the major attractions and Subway. Rooms were very small and breakfast was adequate. Housekeeping was every other day but on demand as well.
Overnattede 7 nætter i maj 2024
Svar fra Da'Von den 23. maj 2024
Thank you for providing feedback regarding your recent stay at our property. We appreciate you for taking the time to share your experience. We hope to welcome you again in the future.

10/10 Fremragende

halil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Jacqueline den 24. maj 2024
Hi Halil,Thank you for staying with us, we appreciate your feedback,

10/10 Fremragende

Kyle

Rejste i en gruppe
Synes godt om: Faciliteter
This hotel is great. Amazing location (a bit busy and in the heart of the action - but you’re literally 3 mins away from everything touristy in the Times Square area). All the staff were kind, friendly, and knowledgeable. Special shout out to Aaron - Michael. Everyone was great, he just happened to be the agent to check us in and out, and hooked us up with a great room and early check in. Elevators at this hotel are big and fast - a rare treat for a NYC hotel. A bit of delay (the most minor delay I’ve ever seen in the city) in the morning for breakfast (expected) but that’s the only time. Breakfast is slightly below average quality for a hotel breakfast - but it’s free and it works so no complaints from us. Room was a decent size for NYC, was recently renovated/modernized/built and was very clean!
Overnattede 3 nætter i maj 2024
Svar fra Da'Von den 23. maj 2024
Thank you for taking the time to share details regarding your recent stay at our property. We will be sure to share your feedback with Aaron and the rest of the team. We appreciate you for staying with us and hope to welcome you again during your next visit to New York City!

10/10 Fremragende

Cecilia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Accessibility.
Overnattede 3 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

10/10 Fremragende

Marc

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Manque d'information à l'arrivée sur le fonctionnement des ascenseur, l'existence d'une salle de fitness, l'existence d'une seconde salle en sous-sol pour les petits-déjeuners, l'existence d'un bar en roof-top
Overnattede 7 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

8/10 Udmærket

Jeannine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

4/10 Dårligt

Katherine

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ac didn’t work. Promised to fix before we got back from our evening. Didn’t. Had to delay getting ready for bed by at least an hour before fixed. Still never got below 70.
Overnattede 1 nat i maj 2024
Svar fra Operations Manager den 25. maj 2024
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.

8/10 Udmærket

Dominique

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room
Overnattede 2 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

6/10 Okay

Peter

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Breakfasts ar not good, now places for everyone and that in 2024!!!!
Overnattede 13 nætter i maj 2024
Svar fra Operations Manager den 25. maj 2024
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.

8/10 Udmærket

Shannon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel staff was excellent! Friendly and very welcoming. The room was a little warm couldn’t seem to get the temperature lower to cool it down other than that a great stay!
Overnattede 2 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

10/10 Fremragende

Tracy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was extremely clean. Bathroom was extremely clean. Staff were pleasant, friendly and helpful. Breakfast was delicious with a nice variety. Would definitely stay again.
Overnattede 3 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

4/10 Dårligt

ariana

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Those elevators are difficult
Overnattede 3 nætter i marts 2024
Svar fra Operations Manager den 25. maj 2024
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.

10/10 Fremragende

Luis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rapido seguro limpio y cerca de todo
Overnattede 2 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

8/10 Udmærket

Ronni

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Busy and humming place. Well priced great midtown location if that’s where you want to be.
Overnattede 2 nætter i maj 2024
Svar fra Da'Von den 18. maj 2024
Thank you for providing feedback regarding your recent stay at our property. We thank you for staying with us and hope to welcome you again in the near future!

2/10 Forfærdeligt

Salumu

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Not value for money.Small rooms but too expensive.Breakfast terrible and not enough places to seat.Elevators not user friendly, poor assistance from staffs.No washroom in the lobby, had to walk downstairs to use a smelly washroom.Worse hotel ever though at good location for errands.
Overnattede 1 nat i maj 2024
Svar fra Da'Von den 18. maj 2024
Thank you for providing feedback regarding your recent stay. Your comments will be shared with our executive team. Thank you for staying with us.

8/10 Udmærket

Durim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 5 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

8/10 Udmærket

Jenni

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I truly enjoyed staying here during my trip to NYC, it was very accessible to get to Times Square/ all the arounding areas!! Would definitely recommend to stay for another trip :)
Overnattede 2 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

8/10 Udmærket

Marineuza

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
O local do café da manhã é razoável e não existe um lugar para os hospedes aguardarem próximo à recepção! Nota 8!
Overnattede 3 nætter i maj 2024
Svar fra Da'Von den 15. maj 2024
Obrigado por compartilhar seus comentários. Pedimos desculpas pelo inconveniente causado pela disposição dos assentos na área de café da manhã. Seus comentários serão compartilhados com nossa equipe executiva. Obrigado por ficar conosco, esperamos recebê-lo novamente.

6/10 Okay

Yudith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Operations Manager den 25. maj 2024
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.

10/10 Fremragende

Elisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Strutta nuova,letti comodi,ottima colazione a buffet. Da consigliare
Overnattede 5 nætter i maj 2024
Svar fra Da'Von den 15. maj 2024
Gracias por sus comentarios y amables palabras. ¡Esperamos darle la bienvenida nuevamente en un futuro cercano!

8/10 Udmærket

ISRAEL

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un lugar que es muy adecuado para viajar a Nueva York. Desayuno completo para iniciar fuerte el día y una cama cómoda y silenciosa para descansar y prepararte para continuar
Overnattede 9 nætter i april 2024
Svar fra Da'Von den 15. maj 2024
Gracias por sus comentarios positivos sobre su reciente estadía en nuestra propiedad. ¡Esperamos darle la bienvenida nuevamente durante su próximo viaje a Nueva York!

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff
Overnattede 5 nætter i maj 2024
Svar fra Operations Manager den 27. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

10/10 Fremragende

Jolee

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was clean and the staff we nice. We were able to walk around outside with the kids and had plenty of places and stores to go with them. The hotel Parking for us was definitely a huge help. The only issues we had were the elevators were hard to get and always packed. Also the breakfast buffet was a complete mess. Everyone was as cutting in front and pushing us out of the way. It took a long time to get the coffee and food refilled once it was empty. They need some kind of system for that.
Overnattede 1 nat i maj 2024
Svar fra Jacqueline den 24. maj 2024
Hi Jolee,Thank you for staying with us, we appreciate your feedback. We hope to see you back again!

8/10 Udmærket

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The staff at this property were amazing. They were extremely helpful and about all things NYC. The biggest negative is the AC in the room was not effective leading to very warm and uncomfortable conditions during the stay.
Overnattede 2 nætter i maj 2024
Svar fra Jacqueline den 12. maj 2024
Hi Brian,Thank you for staying with us, we appreciate your feedback.

10/10 Fremragende

Gabrielle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great placement and staff
Overnattede 3 nætter i marts 2024
Svar fra Jacqueline den 12. maj 2024
Hi Gabrielle,Thank you for staying with us, we appreciate your feedback.

8/10 Udmærket

Shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was in a very convenient location.
Overnattede 3 nætter i maj 2024
Svar fra Jacqueline den 12. maj 2024
Hi Shannon,Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Donatella

Rejste med familie
Synes godt om: Rengøring
Hote nuovo,pulito ma molto grande.La mattina nelle ore dedicate alla colazione i tavoli erano pochissimi rispetto all’affluenza dei clienti e bisognava aspettare molto prima di trovare un posto per sedersi.La colazione era abbondante come quantità ma scarsa di varietà e di qualità.I 4 ascensori presenti nella struttura sono troppi pochi per le dimensioni di una struttura con 37 piani.
Overnattede 8 nætter i april 2024
Svar fra Operations Manager den 25. maj 2024
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.

10/10 Fremragende

Rebecca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was easily walkable. The staff was friendly and helpful. Transportation options were plentiful and there are infinite things to do.
Overnattede 1 nat i maj 2024
Svar fra Jacqueline den 12. maj 2024
Hi Rebecca,Thank you for staying with us, we appreciate your feedback.

10/10 Fremragende

Angela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Small but nice
Overnattede 1 nat i januar 2024
Svar fra Jacqueline den 12. maj 2024
Hi Angela,Thank you for staying with us, we appreciate your feedback.

4/10 Dårligt

Edward

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Hotel was in a good location for us and the rate was reasonable, but they simply do not give patrons enough room. I know one cannot expect spacious accommodations in Manhattan, especially at a discount rate, but the room was so small that you could not turn around in it and one had to sidestep to get between the bed and what little furniture existed to get to the bathroom or the exit. Quite frankly, the lack of space bordered on being a human rights violation IMO. Staff at the front desk were fairly polite and tried to be helpful, but they weren't exactly empowered to do anything much for patrons and the rest of the staff were brusque at best and unfriendly at worst. Tissue-thin walls also lead to major noise issues - even by Manhattan standards. The AC control gave one the illusion of control over their environment w/o having any actual effect. The HVAC system had a very noisy fan that would kick on and off every 5 minutes - ensuring that you would wake up every 5 minutes as a result. If there was an option to either just let the fan run or turn it off entirely it wouldn't have been bad - but the constant change in background noise every 5 minutes or so never failed to pull me out of sleep. Do not recommend. Will not stay here again.
Overnattede 2 nætter i maj 2024
Svar fra Operations Manager den 25. maj 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback since without it, we cannot improve our operations. We apologize for missing the mark on this particular occasion and will share your concerns with the team.

8/10 Udmærket

Yann

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel propre, bien calme, bien situé à 2 pas de Times Square. Par contre attente trop longue pour les ascenseurs plus trop de monde pour le petit déjeuner, salle beaucoup trop petite pour accueillir tous les gens de l'hôtel, trop d'attente le matin pour avoir une table. Petit déjeuner copieux mais peu de sucré, à part les muffins et les gaufres où on attend pour avoir un gaufrier.
Overnattede 6 nætter i april 2024
Svar fra Jacqueline den 12. maj 2024
Hi Yann,Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Marie-Philippe

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i maj 2024
Svar fra Jacqueline den 12. maj 2024
Hi Marie,Thank you for staying with us, we appreciate your feedback.