Reviews are meant to be helpful for potential future clientele to make informed decisions.
The only thing great about this place is its location.
I truly should have listened to my gut the moment we arrived to the awkwardly looking entrance, and left.
Upon arrival there was a bit of a wait to check in which I’m patient and don’t mind, however getting to the desk we weren’t even greeted with a hello, just a mere “ your ID” . Handed my ID no acknowledgment of Marriot status, I don’t mind , but that’s the norm of every Marriot we have stayed. Next “your card” no client service skills what so ever .
- the room looked like that of a highway motel, it was the task of a root canal to have the room changed
- room changed finally, not much better but we were tired and decided to just make do.
- alas one towel two wash cloths and hand towels. I requested to have towels, soap and toothpaste. An hour later toothpaste a mere single packet of toothpaste arrived, no towels. Ok we decided to share the one towel since for sure housekeeping would replenish upon cleaning. We left for 10 hours , came back the bed made and we were left with the same single dirty towel no fresh ones. Smh
- I’ll jump to the end, because there were too many more kinks during stay , lukewarm warm shower, hard bed etc
- morning of check out housekeeper knocked door at 8:41 am, waking us up after a long night. I then called the front desk to ask for a noon check out after this occurrence and was told I was “pushing it”