Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

We sincerely apologize for the disappointing experience you encountered during your recent stay. Providing exceptional customer service is a top priority for us, and it's disheartening to learn that we fell short of your expectations in this regard.Rest assured, we will be addressing your concerns with our staff immediately to ensure that appropriate measures are taken to improve our service levels. Our team should always be attentive and ready to assist guests with any requests or concerns they may have.Regarding the condition of your room, we apologize for any discomfort caused by the temperature and odor. Maintaining a comfortable and clean environment for our guests is essential, and we will personally investigate this matter to ensure that any issues are promptly addressed.Please know that your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance the overall guest experience. If you would be willing to provide further details about your stay, we would greatly appreciate the opportunity to discuss your concerns further and make amends.Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future. If you have any additional feedback or concerns, please don't hesitate to reach out to us directly.

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our staff during your stay. Providing exceptional service to our guests is at the core of what we do, and it's incredibly rewarding to know that our efforts made a difference in your stay. Your kind words will be shared with our team, as they serve as a source of motivation to continue delivering outstanding hospitality. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Thank you for leaving such a glowing review! Make sure you come back to see us again soon!

Thank you for sharing your recent experience at our hotel. We're pleased to hear that despite initial concerns due to negative comments, your stay turned out to be positive and satisfying.We're glad to know you enjoyed our excellent location, as well as the ample breakfast options. We also appreciate your kind words about our staff; we strive to provide friendly and honest service to all our guests.It's especially rewarding to hear that Kim was able to enhance your stay with her recommendations for exploring the area after the convention. We'll pass your praises along to Kim and the team to ensure their excellent service is recognized.We look forward to the pleasure of welcoming you back in the future. Thank you for choosing us and for your willingness to return!Warm regards,

Thank you

Thank you for your great review

We're working hard to have every guest accommodate with every need I strive to provide great customerservice.

Aww thank you we thrive to make each of our guest stay as comfortable as possible

I am sorry that you did not receive your towels in a timely manner

Thank you for your feedback

Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the disappointing experience you encountered.We take cleanliness and guest comfort very seriously, and it's disheartening to learn that we fell short of your expectations. Please rest assured that we are thoroughly investigating the issues you've raised to prevent any recurrence.Regarding the incidents you described, we have implemented additional measures to ensure the proper maintenance of our rooms and the behavior of our staff. We will be conducting a thorough inspection and retraining session with our housekeeping and front desk teams to uphold our standards of professionalism and cleanliness.We understand the impact these incidents had on your overall experience, and we truly regret any discomfort or inconvenience they caused. Your feedback is invaluable to us as we continuously strive to improve our services.We would like to extend our sincerest apologies once again and hope that you will consider giving us another opportunity to provide you with the exceptional stay that you deserve.Sincerely,

Thank you

Thank you so much for taking the time to share your positive experience at our hotel. We're delighted to hear that you found our location safe and family-oriented, and that our staff provided excellent service during your stay.Ensuring the safety and well-being of our guests is our top priority, and we're thrilled to hear that you felt comfortable and well taken care of throughout your time with us. We're also glad that our team's around-the-clock services and communication met your expectations.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back to our hotel on your next visit to the vibrant city of New Orleans, Louisiana.Warm regards,

Thank you for taking the time to leave us this score! Feel free to contact us directly if you have any suggestions on areas we can improve! We hope you have a great rest of your Spring and we look forward to seeing you again in the near future!

We are happy to hear you had an overall good experience with us. If you have any suggestions on how we can improve, we would love to hear from you! Hope to see you again, soon!

Thank you for taking the time to leave us this feedback and thank you for staying with us!

We are happy to hear our location was convenient for your traveling needs! We hope to see you again in the near future!

Thank you for taking the time to share your feedback with us. We're delighted to hear that overall you enjoyed your stay and that our property met your expectations. It's wonderful to know that you found our hotel clean and that you had positive interactions with our check-in staff. We're thrilled that you enjoyed our breakfast and happy hour offerings, and that our location was convenient for exploring nearby attractions such as the museum and aquarium.However, we apologize for the unpleasant encounter you had with one of our employees on the morning of the 19th. Please rest assured that we take matters like this seriously, and we will address this issue with our team to ensure that all of our guests receive the exceptional service they deserve.We're also glad to hear that you found our valet service to be efficient and friendly, although we understand that the cost may have been a concern. We appreciate your feedback and will take it into consideration as we review our pricing policies.Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

I apologize profusely for the treatment you received from our front desk team member. It's deeply concerning to hear that you experienced rudeness and a lack of acknowledgment upon your arrival. This behavior is completely unacceptable and does not align with the standards of hospitality we strive to uphold.Please rest assured that we take your feedback seriously, and we will address this matter with our team to ensure that all of our guests are greeted promptly and courteously upon arrival.We value your patronage and hope that you will give us another opportunity to provide you with the warm and welcoming service that you deserve.Warm regards,

Thank you for the great review! We hope to see you again in the near future!

Dear [Guest],Thank you for sharing your feedback with us regarding your recent stay. We deeply apologize for the inconvenience you experienced during the check-in process. It's regrettable that your room was not available upon arrival, causing a delay in your plans. We understand the frustration this can cause and assure you that we are taking steps to prevent similar issues in the future.We are pleased to hear that despite the initial hiccup, you found the rest of your stay to be exceptional. Your compliments regarding the room, staff, property, and surrounding area mean a great deal to us. It's wonderful to know that you enjoyed our breakfast and manager's reception offerings, as well as the comfort and amenities of your suite.Your feedback is invaluable to us as we strive to continually improve our services and guest experiences. We hope to have the opportunity to welcome you back for a flawless stay in the future.Warm regards,

Thank you for taking the time to share your feedback with us. We're thrilled to hear that our location was convenient for your visit, especially for exploring attractions like the World War II Museum and the French Quarter. It's our aim to provide a central and accessible base for our guests to experience all that our city has to offer.We hope you had a memorable time exploring the museum and other nearby attractions. Should your travels bring you back to the area, we would be honored to welcome you again for another enjoyable stay.Warm regards,

Thank you for taking the time in leaving us this great score! We hope to see you again soon!

Thank you for everything.

Thank You

Thank you

It's always our pleasure to assist with everything during your stay we truly appreciate your feedback.

Thank you for the perfect score! We hope to see you again in the near future!

Thank you for taking the time in rating your experience with us. We hope your next visit reaches a 5!

Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our top-notch breakfast, especially the make-your-own omelette station. Providing delicious and satisfying meals is important to us, and we're thrilled that you found it fabulous.We also appreciate your comments regarding the cleanliness and safety of our hotel. Ensuring a clean and secure environment for our guests is one of our top priorities.Regarding parking, we apologize for any inconvenience you experienced. We understand that valet parking may not be suitable for all guests, and we're sorry that the parking garage couldn't accommodate your large van. We'll take your feedback into consideration as we strive to improve our services.As for the pool, we apologize for the temperature not meeting your expectations. We'll look into options for heating the pool to provide a more comfortable experience for our guests.We're glad to hear that you found our location convenient for exploring the French Quarter, albeit a short walk away.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.

It's always our pleasure.

Thank you

Thank you

Thank you

We do apologize for the inconvenience. You may reach out to the hotel t your earliest convenience.

We truly appreciate your business. And feedback hope to further assist you in the future with all of your traveling needs.

We apologize for the loud noise during spring break season it seems to be a bit loud.

Thank you for staying with us.

I apologize for the agent that were rude. I will investigate this the contact of your check-in and follow up with the better resolution.

Thank you for choosing Embassy Suites New Orleans for your recent stay and for taking the time to share your feedback. We're pleased to see that you rated your experience with us as a 4 out of 5 on Expedia.Your satisfaction is important to us, and we appreciate your feedback as it helps us continuously improve our services. If there's anything specific you believe we could do better to enhance your experience, please don't hesitate to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

Thank you

We welcome your feedback. I apologize for the inconvenience that is not Hilton standard.

Thank you for staying with us.

Thank you for your feedback

Thank yoy.

Perfect!

Thank you for taking the time in leaving us this perfect score! We hope you come back to see us again soon!