Hoteller i New Matamoras

"Road and train noise. No soap provided"

"Stayed 2 nights, and room was never cleaned after first night nor was trash emptied. Breakfast was terrible and cold!"

"Breakfast area clean and well kept."

"2nd time there very clean"

"Everything was great and clean. The staff was friendly and helpful. Only disappointment was the swimming pool. It was so cloudy we couldn’t see into it. No way we were getting into it. I reported it to the receptionist and was told the pool gets cleaned once a week and that they would report it."

"The two ladies at the front desk were very helpful for anything we needed didn’t like the location of the room far from elevators we are 68 years old but we did enjoy our stay"

"The employee working the desk (and multiple roles, it seems) was very friendly and helpful."

"Beautiful interior design"

"The desk clerk was very friendly and accommodated our room request. The property was clean and food choices near by. The only negative comment I have was that our room had a musty smell in certain spots and it was bedding and bathroom fact were slightly dated"

"!"

"It was good but hallways and elevator was extremely warm. No phone in room to contact front desk if needed. But overall good stay"

"Nice place"

"Breakfast was supposed to be served at 6:00am, hence one of the reasons we booked there. When we checked out at almost 7:00am, it still wasn’t ready, so we had to go to Dunkin down the street."

"The AC leaked into the room on the floor. Toilets where clogged and it took a while to get help with anything."

"Great historic hotel! Staff was exceptional and friendly. Will definitely stay again when in town."