Hoteller i New Kent

"Absolutely a wonderful property. Our group of 8 had a wonderful stay. "

"I love that there is parking within the hotel. The room was clean. The staff were very kind. Breakfast was ok. Will stay again"

"Breakfast was good. Did not have time to trythe pool or gym"

"Was great, would stay again if at Richmond"

"Room was really nice and comfortable. Great stop on a road trip for an overnight rest. Bedding nice and comfortable-room spacious and clean, bathroom nicer than other competitive brands like Hampton Inn….tile/glass, nice living room and TV—backlit lighting overall great experience….very well lit parking lot, close to convenient Wawa…Areas of opportunity: coffee and breakfast in lobby not high quality, AC unit was loud…..Overall, super happy with this hotel!"

"Excellent experience for my family. I think my only complaint would be that you have to pay for parking even staying at the lodge. Other than that, it was alittle pricey, but expected! Excellent families with young ones! Five stars from me regardless!"

"The property overall was clean and welcoming. The rooms are spacious and also very clean, with comfortable beds and a sizable bathroom. Microwave and refrigerator are included in the rooms, along with a freezer slot in the fridge."

"The comfort of the bed, sheets, and choice of 6 or 8 pillows. Pure luxury!"

"I would not recommend staying more than one night. The breakfast they serve is a joke. There was orange juice, apple juice, granola bars, apples, and goldfish for breakfast options. The hotel itself had a bad smell and the room smelled like mildew. The water machine in the gym had hot water despite having a cold water dispenser, it did not work. The sauna had no light in it. It was not a comfortable stay when I went to the front desk to inquire about getting my room serviced with new sheets. I...

"The property is under construction and this information was not disclosed until we got to the property. The. Construction workers worked during the night at 11pm and later and we could hear them sawing and banging on the floor below us. They are renovating the second floor and we were on the third floor. The next morning we came down for breakfast and was told they ended it at 9am due to no one come down prior to 9am. The room was decent but the overall look of the hotel and parking lot was not...

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"The Best Western person (Keith is his name) managing the breakfast process and area was outstanding. He does a phenomenal job and is a "behavior" model for all Best Western employees. I will stay at this property again because of this impressive person."

"Nice, clean hotel. Friendly staff and tasty breakfast. Great location"

"Super clean, comfortable beds, great water pressure! The staff could not have been any more helpful."

"The restaurant was understaffed, and one (overworked) bar person was openly belligerent to customers. The other complained repeatedly (though pleasantly) about being the only person working. Since the property is not surrounded by other options for a meal, it made the stay disappointing. Having a faux Starbucks near the lobby, only open until 2 pm, was another odd aspect."

"The property is situated between a few other hotels. It was a bit difficult to find the entrance. Upon entering the property the staff were friendly and helpful. Kindly offering the water and cookie for members. The foyer area did smell a bit like cigarette smoke. Not sure why. The foyer was not amazing or inviting. Very dated. The rooms were pleasant, clean yet very humid and the sheets felt a bit damp from the humidity in m the room."

"I wouldn’t eat this breakfast - it’s all processed. Disappointing. A free breakfast should have a variety…this is not a healthy breakfast. Nothing fresh or good. I like the room and area and that a maid brought me new sheets and pillowcases etc but she just handed them to me. She should have come into the room and made the bed herself since that’s her job."

"The room was updated and very clean. Exceeded my expectations. It was the only hotel/motel in the area, which caused concern but, they have done a good job keeping it up to date."

"Very quiet"