Køleskab, mikrobølgeovn, kaffe-/temaskine
Tjek tilgængelighed

Anmeldelser af New Haven Village Suites

3 out of 5
New Haven Village Suites
3 Long Wharf Dr, New Haven, CT

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 615 af i alt 1833 anmeldelser" "
Bedømmelse på 8 − Udmærket. 621 af i alt 1833 anmeldelser" "
Bedømmelse på 6 − Okay. 309 af i alt 1833 anmeldelser" "
Bedømmelse på 4 − Dårligt. 168 af i alt 1833 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 120 af i alt 1833 anmeldelser" "

7,8/10

Rengøring

8,4/10

Service og personale

7,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

5,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Rasmus

Overnattede 1 nat i oktober 2022

8/10 Udmærket

Jonah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2019

6/10 Okay

Jens

Synes godt om: Rengøring
Overnattede 3 nætter i juli 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Fint sted
Helt fint rum med gode senge, spisebord og sofa. men der var ikke meget i køkkenet til brug for eventuel madlavning m.m. Overnattede kun en nat, hvorfor ikke noget problem
Overnattede 1 nat i juli 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Ivanna Rosendal, København

Synes godt om: Rengøring, service og personale, værelsets komfort
Egen lejlighed med gratis morgenmad og aftensmad
Det er et super hyggeligt hotel. Værelserne befinder sig i små huse. Hvert værelse har et køkken med ovn, komfur, mikroovn, opvaskemaskine og alt hvad man skal bruge til at lave mad. Badeværelset er stort og har bedekar. Det er lidt koldt på værelset, men det er muligt at få en ekstra dyne til sengen. Morgenmad og aftensmad er inkluderet i prisen. Begge er buffet. Kvaliteten er fin nok. Vi vil helt klart anbefale dette hotel. Resten af området er industri, men hotellet har shuttlebuses til centrum. Der er parkeringspladser til bil.

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale, værelsets komfort
Kæmpe værelse, men skummel beliggenhed
Havde 84 kvm med en Kingsize seng, en Queensize seng og en sovesofa. Køkken, to bad og tre fjernsyn. Beliggenheden ør dog, at dette hotel aldrig bør benyttes til andet end en overnatning på vejen. Der er intet i nærheden. Den inkluderede morgenmad var den dårligste vi oplevede på hele vores rejse.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
New Haven Premiere Hotel
Vi er meget tilfredse med opholdet. Hotellet ligger lidt uden for bymidten, men der er shuttlebus fra hotellet, hvis man mangler transport og der er også busforbindelse tæt på. New Haven kan anbefales. Fin by.

8/10 Udmærket

L, Odder

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kommer gerne igen
Lækkert stort værelse og god plads. God morgenmad

6/10 Okay

Ashley K. Veras

Rejste med familie
Synes godt om: Rengøring, faciliteter
The communication with the manager was effective and he did everything to accommodate us, since we were gonna arrive to the hotel at 5:30 am. However, there is room for improvement on the facility. The room that we stayed had a strong smell of cigarette (even though this was a smoke free facility). Also needs some deep clenched of the carpets. I found it pricey by the conditions of the property, but it’s well located, closer to the highway and a food truck park. I would stay again.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Wackens

Rejste med partner
I didnt have a chance to get to go there. When i tried to call befor my reservation to get an idea what the deposit for my room would be. I was never able to get in touch with anyone. When i arrived i was then told that the deposit was almost the same amount for the stay. Why such a large deposit for a 2 day stay. I understand its regeular for a place to require a deposit but that was almost what i paid for my stay, yes paid because i was not allowed to get a refund. I have been to many hotels on trips never have i been asked for that much at a non resort hotel. So i cant rate the actual place just how my experience was dealing with them. It looked nice from the pictures. But i wont ever go back
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Tambre

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 3 nætter i maj 2024
Svar fra Management den 23. maj 2024
Thank you for staying with us.

6/10 Okay

Yoonseok

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Great place, decent kitchen, big space, very convenience location. By the way, place seems haven't updated very long time. Everything is outdated. Structures are very nice. Two floor design with two separate bathrooms, very impressive. But still we will not coming back.
Overnattede 1 nat i maj 2024
Svar fra Management den 20. maj 2024
Thank you for staying with us and for sharing your feedback!

4/10 Dårligt

Charles

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Management den 17. maj 2024
Thank you for staying with us.

8/10 Udmærket

Anbesh

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Easy parking and safe open area
Overnattede 2 nætter i maj 2024
Svar fra Management den 23. maj 2024
Thank you for staying with us and for taking the time to share your feedback!

2/10 Forfærdeligt

susan

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property looked good in pics but was actually very run down. Carpets dirty and torn, generally just not in great shape. Floor felt spongy. No tissues, glasses in bathroom, thin towels and no extras. Bedding felt worn and pillows were flat and lumpy. Breakfast was ok, front desk people were nice but we won’t be back.
Overnattede 2 nætter i maj 2024
Svar fra Management den 17. maj 2024
Thank you for you feedback. We will address your issues with the appropriate departments.

10/10 Fremragende

Megan

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, very spacious suites.
Overnattede 2 nætter i april 2024
Svar fra Management den 17. maj 2024
Thank you for staying with us!

10/10 Fremragende

Emily

Overnattede 1 nat i maj 2024

8/10 Udmærket

Gerard

Overnattede 1 nat i maj 2024
Svar fra Management den 23. maj 2024
Thank you for staying with us and for taking the time to give us a 4 out of 5 rating!

8/10 Udmærket

Pamela

Rejste med familie
The staff was very friendly, breakfast was good, beds were comfortable. The kitchen appliances were a little dated and there was suppose to be housekeeping once a week but no one came to clean our room. Had to go and get garbage bags and clean towels.
Overnattede 5 nætter i april 2024
Svar fra Management den 20. maj 2024
We appreciate your feedback, thank you!

4/10 Dårligt

Rosa

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
When we got to the Villa, our room was dirty and incomplete. We asked for a change of room. The person did not want to change it. I have to show rhat they still had rooms available. Then, sent us to a room that the water from the toilet was floating. He saw we had a baby. After that, another person changed us to a better and complete room. Our stay was not pleasant!
Overnattede 2 nætter i april 2024

8/10 Udmærket

Jacob

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great stay. Only thing bad was the breakfast. Cold pancakes and no protein.
Overnattede 2 nætter i april 2024
Svar fra Management den 24. apr. 2024
Thank you for staying with us Jacob, and for sharing your experience.

8/10 Udmærket

Phanitsupa

Overnattede 1 nat i april 2024
Svar fra Management den 20. maj 2024
Thank you for staying with us!

10/10 Fremragende

Joy

Overnattede 2 nætter i april 2024
Svar fra Management den 24. apr. 2024
Thank you you Joy!

4/10 Dårligt

Mariana

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Units were very outdated and not the cleanest.
Overnattede 2 nætter i marts 2024
Svar fra Management den 4. apr. 2024
Dear Mariana,Thank you for staying with us, and for taking the time to share your feedback.

2/10 Forfærdeligt

Marcus

Synes ikke om: Rengøring, faciliteter
Terrible
Overnattede 1 nat i marts 2024
Svar fra Management den 1. apr. 2024
Marcus,We are sorry that your experience was "terrible". Please contact us if there are any specifics you would like to discuss.Thank you.

8/10 Udmærket

Clayton

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 7 nætter i marts 2024
Svar fra Management den 1. apr. 2024
Thank you, Clayton! We look forward to seeing you again soon!

6/10 Okay

Deana

Overnattede 1 nat i marts 2024
Svar fra Management den 1. apr. 2024
Thank you for staying with us Deana!

4/10 Dårligt

Keisha

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Not so clean . People checking in late and making noise kept us up all night
Overnattede 1 nat i marts 2024
Svar fra Management den 12. mar. 2024
Thank you for staying with us Keisha, and for providing your feedback.

2/10 Forfærdeligt

Jamil

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Staff was very rude and disrespectful they had me book another room I was compliment enough to spend another $200 on a room and she denied us service because of our comments toward each there as me and my brothers were checking in she was upset because I said this is the worst service I received a hotel in years
Overnattede 1 nat i marts 2024
Svar fra Management den 12. mar. 2024
Jamil, thank you for sharing your feedback.

6/10 Okay

barry

Overnattede 1 nat i februar 2024
Svar fra Management den 12. mar. 2024
Thank you for staying with us and for taking the time to rate us.

6/10 Okay

Patrick

Rejste med familie
Synes godt om: Faciliteter
Gated so felt secure Fairly inexpensive for the weekend
Overnattede 3 nætter i marts 2024
Svar fra The Hotel Manager den 5. mar. 2024
Dear Guest,Thank you for your review, we are glad that all went well.

8/10 Udmærket

Dylan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra The Hotel Manager den 5. mar. 2024
Dear Guest,Thank you for your rating.

2/10 Forfærdeligt

joe

Rejste med familie, Rejste med kæledyr
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Started staying there last week made a deposit then it went up! without warning so that was a little awkward but hey it’s a business and I understand. However, I didn’t understand at first my deposit would get moved to the new reservation because I couldn’t afford to pay it weekly so I had to pay day to day and all of a sudden one of the managers tell me that I can’t do it no more so every night I get a room I have to pay deposit, which I understand because this is a business but what I don’t understand is that should of been told to me at the beginning I respect the LGBTQIA2S staff ( the two young females are heterosexual) but business is business and it should be done right
Overnattede 1 nat i februar 2024
Svar fra The Hotel Manager den 27. feb. 2024
Dear Guest,Thank you for your review.

10/10 Fremragende

James

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
This was an amazing little getaway! The accommodations were great! The morning breakfast was a nice Perk!
Overnattede 1 nat i februar 2024
Svar fra The Hotel Manager den 26. feb. 2024
Dear Guest,Thank you for your review, we are glad that all went well during your stay and we hope to see you again.

6/10 Okay

John E

Placed in a room without heat! Management suggested we wait until maintenance can fix problems. It’s Winter!!!
Overnattede 3 nætter i februar 2024
Svar fra The Hotel Manager den 26. feb. 2024
Dear Guest,Thank you for writing to us and giving such a comprehensive review, we will address it with the appropriate department leadership team.

10/10 Fremragende

xueman

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
隔楼房型非常舒适，厨房位置也宽敞
Overnattede 3 nætter i februar 2024
Svar fra The Hotel Manager den 22. feb. 2024
Dear Guest,Thank you for your review; we are glad that your stay was a memorable stay. We hope to see you again when your travels bring you to New Haven.

2/10 Forfærdeligt

joe

Overnattede 1 nat i februar 2024
Svar fra Management den 22. mar. 2024
"Joe", you have rated us several times already.

8/10 Udmærket

Brittony

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Breakfast could use a few more options. When I checked in the guy at the desk seemed like he had a long day and came off as a little rude he thought he was about to go back and forth with about the deposit fee I just said Ok and checked into my room to enjoy my stay just because his energy is off don’t mean mine has to.
Overnattede 1 nat i februar 2024
Svar fra The hotel manager den 12. feb. 2024
Dear Guest,Thank you for your review; we have address it to the appropriate department leadership team.Again thank you for staying with us.

2/10 Forfærdeligt

Ashley

Forretningsrejsende
Synes ikke om: Rengøring, værelsets komfort
There was a hole in the tub floor stains everywhere on the carpet spider webs and then I heard gunshots. It was not as advertised and the fireplace did not work.
Overnattede 2 nætter i januar 2024
Svar fra The Hotel Manager den 30. jan. 2024
Dear Guest,Thank you for taking the time to write a review about your stay. we will address it with the appropriate leadership department.Again thank you staying with us.

6/10 Okay

Diana

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Personal stay experience
Surroundings were clean, quiet for the most part except occasional loud footsteps by persons in above apartment. The unit i was in had old appliances despite the new ones shown in the photos. They only have coffee between break fast hours also
Overnattede 2 nætter i januar 2024
Svar fra The Hotel Manager den 29. jan. 2024
Dear Guest,Thank you for taking the time to write your review and provide us with your feed back about your stay with us.

10/10 Fremragende

Masoud

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra The Hotel Manager den 22. jan. 2024
Dear Guest,Thank you for your review, we are glad that your stay was a great one and we hope to see you again when your travels bring you to New Haven.

10/10 Fremragende

Scott

Rejste med partner
Synes godt om: Faciliteter
Overnattede 1 nat i januar 2024
Svar fra The Hotel Manager den 22. jan. 2024
Dera Guest,Thank you for your rating, we are glad that all went well and we hope to see you again when your travels bring you to New Haven.

4/10 Dårligt

Michael

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
TV had very limited stations. NFL playoff game would have been nice. Breakfast started to late to be used. Stopped in office to check out and at least get a coffee but no one at desk after trying to get in with key card, then ringing the intercom bell a few times, I finally gave up and just left.
Overnattede 1 nat i januar 2024
Svar fra The Hotel Manager den 19. jan. 2024
Dear Guest,Thank you for taking the time to write a review. You are right to expect better service from us, and we are disappointed to hear that we were not able to meet your expectations

2/10 Forfærdeligt

Faith

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra The Hotel Manager den 8. jan. 2024
Dear Guest,Thank you for taking the time to pos a rating, You are right to expect better service from us and we are disappointed to hear that we were not able to meet your expectations.My hope is that you will give another chance if your travels bring you back to New Haven.

2/10 Forfærdeligt

candy

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
First time staying there staff Diego was not welcoming upon arrival. Arrival later on the night there’s was police at the site arresting someone. Will not stay there again
Overnattede 1 nat i december 2023
Svar fra The Hotel Manager den 4. jan. 2024
Dear Guest,Thank you for taking the time to write a review. You are right to expect better service from us, and we are disappointed to hear that we were not able to meet your expectations. We will use this review as a teachable moment to better train and provide better service to all of our guests.Hope that you will give us another chance when your travels bring you to New Haven.

8/10 Udmærket

Raymond

Forretningsrejsende
Overnattede 4 nætter i december 2023
Svar fra Lorey den 2. jan. 2024
Thank you for staying with us Raymond! And thank you for rating us an 8 out of 10! We look forward to seeing you here again soon!

2/10 Forfærdeligt

Yingdong

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Really bad smoke smell inside. But they helped us cancel the researvation
Overnattede 1 nat i december 2023
Svar fra Lorey den 2. jan. 2024
Thank you for providing us with your feedback. We are sorry that your experience with your room was less than satisfactory. We are happy to hear that we were able to assist you!

4/10 Dårligt

Ursa

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
Not returning to this property
This property is in need of renovations. First room had no heat and smelled pretty badly of smoke. Second room we moved to was slightly improved. We cut our stay a night short - it just wasn’t comfortable.
Overnattede 3 nætter i december 2023
Svar fra The Hotel Manager den 27. dec. 2023
Dear Guest,Thank you for your review; This does not come anywhere close to the high standards we usually adhere to, and we have already begun taking action to remedy the problem.

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra The Hotel Manager den 14. dec. 2023
Dear Guest,Thank you for staying with us and for making our property part of your travel experience. We hope to see you again soon.