Hoteller nær New Hartford Recreation Center

"Staff was very helpful and accommodating. Lobby was attractive and inviting. Hallways smelled dank and like curry chicken and not fresh, dog in neighbor room barked a lot, wifi kept resetting and it was annoying to have to log in frequently, rooms need some updating, bathroom vent full of built up dust, room needed to be dusted from spiders and webs, beds were too hard and the base made noise every time someone moved. Tv was a nice size, the grounds were well kept and attractive. "

"Do not rely on canceling online before deadline, Expedia showed the room was canceled but they did not honor it , make sure you call and ask for proof of cancellation otherwise the online portal will show the reservation active after couple days and charge your card , Expedia rep will deny liability. very bad experience with Expedia, don't rely on what is confirmed on the screen. "

"Great service… very clean"

"It was fine. Perfect for what I needed for a week"

"The Rosemont is a beautiful old B&B. The bed was incredibly comfortable and the proprieters were very helpful and available. The breakfast was nicely done and delicious. As with most older B&Bs it needs a little paint and repair and while I loved the clawfoot tub and the huge bathroom, it was a little rundown and rickety. I would still choose the Rosement over a soulless modern hotel, as long as you don't mind the tradeoffs."

"I was on the first floor which was incredibly loud from the road noise and did not sleep at all. I had my service dog with me and the day after I checked out I got charged a pet deposit which I was never informed of. I called the same day they said it would be refunded I never received a refund."

"Room was in disrepair, cracked window that made it feel unsettling, lock was broken which didn't make us feel safe, as well as the shower was brutal, flooded the bathroom. Much needed repairs, wouldn't stay here again. "

"Hotel is in transport area. Was pleasently surprised by the service and cleanliness. Several dining options nearby. Breakfast simple but ok."

"I was met by Jon at the front desk. He was very friendly and helped me out with an issue. All the staff were great and friendly! Room was awesome and place was clean. Breakfast area was kept clean and stocked. Coffee was amazing, freshly ground and available 24/7. Definitely recommend staying here."

"The description of the hotel reflect our experience."