Hoteller i New Deal

"The room was clean, and staff was helpful. I found it strange that the front desk had restrictions on the TVs volume. Remote would not work or couldn’t be adjusted without their assistance. The coffee maker in the room and refrigerator did not work properly. The refrigerator froze everything, when adjusted it was either to warm or way to cold. The air conditioner was so loud, it made it difficult to sleep. This was not somewhere I would stay again for longer than a night, our 3 day stay was...

"Hotel was nice and super clean. Great stay."

"This was a great hotel stay! The breakfast was fabulous, I appreciated turkey sausage served instead of pork. The library/business room was equipped with a large round table where I was able to get some work done on my laptop. A staff member closed the sliding doors to reduce the amount of noise so I could concentrate. I sincerely appreciated that! If I am in Lubbock again I will definitely stay here again."

"Clean room."

"Everything was perfect. We always choose this hotel when we go to Lubbock."

"Poor condition and very poor breakfast"

"The room was clean 👌, but the hot water was between warm and hot and not much pressure on the shower head. The front desk guy is not very friendly. But overall it was good for the price"

"I’m going to misspell her name but Alazea at the front desk was amazing. She was fast, professional and absolutely delightful. She made our stay wonderful. Thank you.."

"The bathtub had trouble draining. But they fixed it quickly. Breakfast was not good. You get what you pay for I guess."

"I always stay at this embassy when visiting Lubbock. Excellent happy hour and best breakfast offered by a motel. The employees are super nice and helpful. Don't miss out. Stay at this Embassy."

"Clean and comfortable"

"The carpets need to be cleaned or replaced in the room."

"Definitely a nice, clean and quiet place. We will stay again."

"Very clean hotel with attentive staff. Parking was a bit tight, but okay. All rooms seemed to be on the 2nd and 3rd floors with the reception desk and breakfast area on the first floor. Beds were comfortable, linens nice. Rooms had carpet."

"Staff great! The pool area was nice, kids had a blast and adults stayed cool while watching, definitely a plus. "

"Clean.... enjoying myself... friendly"

"The hotel was in a good location to get to things easily. It was on the feeder, just down from a Walmart, but we didn’t get any road noise! It was quiet and clean. We had a plugged drain in the shower our first night but maintenance came first thing the next day to fix it. My kids enjoyed the pool, and I got good use of the gym. My only problems were that the gym had a single 15lbs weight and a single 20lbs, not a full set. The other issues were that there were no towels by the pool, we had to...

"I liked the breakfast options"

"The hotel is like brand new and very classy. Great staff, beautiful and clean rooms. Pool area super cool with towels. They treated me very well on my birthday. This is a trendy top hotel and can’t wait to get back. "