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Anmeldelser af Helena Park - Ultra All inclusive

5 out of 5
Helena Park - Ultra All inclusive
Sunny Beach, Sunny Beach

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 31 af i alt 43 anmeldelser" "
Bedømmelse på 8 − Udmærket. 10 af i alt 43 anmeldelser" "
Bedømmelse på 6 − Okay. 1 af i alt 43 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 43 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 43 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

6,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Michal

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023

10/10 Fremragende

Petra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juli 2023

10/10 Fremragende

Daniela

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent!
Overnattede 6 nætter i september 2022

10/10 Fremragende

Daniela

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent!
Overnattede 3 nætter i september 2022

10/10 Fremragende

Anthony

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2022

10/10 Fremragende

Raluca

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i juli 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Coming up Roses
This is an amazing hotel with GREAT Chefs and Staff. Everyone was so friendly. The all inclusive was nothing short of 5 star. I’d recommend this hotel to anyone staying in Sunny Beach.
Overnattede 3 nætter i juli 2021

10/10 Fremragende

Iliuta Catalin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice personal and the room Is according 5 starts standard.
Overnattede 2 nætter i juni 2021

10/10 Fremragende

Enache

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2021

4/10 Dårligt

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.
Overnattede 2 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 6 nætter i august 2019

6/10 Okay

Zahra

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
For families with kids not for couples or solo
For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.
Overnattede 1 nat i august 2019

8/10 Udmærket

Claudine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Keep the spirit
I stayed here last summer. This year seems that maintenance and cleaning staff are also on holiday. Still nice place, friendly atmosphere.
Overnattede 2 nætter i maj 2019

8/10 Udmærket

yoram

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
הכל כלול לזוגות
חדרים גדולים ויפים . הכל כלול כולל המיני בר (לא כולל ריפיל) האוכל מגוון אך לא תמיד טעים. המיקום של המלון בסוף הטיילת . יש חוף פרטי כולל כסאות נוח ושימשיות חופשי. הצוות אדיב מאוד. ארוחות כמעט בכל שעה.
Overnattede 5 nætter i september 2018
Svar fra Helena Resort Team den 1. nov. 2018
יורם היקר, תודה רבה על הסקירה שלך ועל כל המחמאות, זה באמת חשוב לנו לדעת, כי האורחים שלנו מרוצים מהשהייה שלהם. אנו מזמינים אותך שוב! כל טוב, צוות הנופש הלנה

10/10 Fremragende

constantin eugen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Helena Park Sunny Beach
comfortable hotel with nice outdoor and indoor pools, gym, welness center, sauna, several restaurants with variety of food. hotel is clean, has friendly staff. I loved the pool located in a nice yard, with the pool bar and a restaurant nearby. hotel is located in norther part of Sunny Beach in a quiet area. sunbeds near the thsea are also available by courtesy of the hotel.
Overnattede 3 nætter i september 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear constantin , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

8/10 Udmærket

Martin, South Wales

Big enough for most, but small enough to carr
A lovely hotel, that's big enough to have everything you need, but small enough to care. All the staff were very friendly and helpful. The restaurant staff went out of there way to make our anniversary extra special. Some of our family are booked to go again in June.
Overnattede 14 nætter i august 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear Martin, Thank you very much for your review and all the compliments, it is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

10/10 Fremragende

Lucyna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Polecam
Hotel bardzo dobry. Rozważamy ponowny wyjazd tam lub do Helena Sands (na zdjęciu). Wino szczególnie czerwone nie było najlepszej jakości.Ale całość OK.
Overnattede 7 nætter i august 2018
Svar fra Helena Resort Team den 1. nov. 2018
Droga Lucyno, Dziękuję bardzo za Twoją recenzję! Cieszymy się, że cieszył się Pan pobytem u nas i mamy nadzieję, że zobaczymy się w przyszłości. Wszystkiego najlepszego, Zespół Helena Resort

10/10 Fremragende

Dominik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2018

10/10 Fremragende

Antoaneta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The best 5* hotel in Sunny Beach
Wonderful hotel, good food, amazing staff!
Overnattede 6 nætter i juli 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear Antoaneta, Thank you very much for your review! We are happy that you enjoyed your stay with us and hope to see you in the future. All the best, Helena Resort Team

8/10 Udmærket

R, Limburg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Leuk hotel vlak bij het strand gelegen
Prima hotel vlak bij het strand leuke boulevard met veel winkeltjes
Overnattede 7 nætter i juli 2018
Svar fra Helena Resort Team den 3. nov. 2018
Beste gast, Heel erg bedankt voor uw beoordeling! We zijn blij dat je van je verblijf genoten hebt en hopen je in de toekomst te zien. Al het beste, Helena Resort Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i juli 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your high evaluation. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Best Regards, Helena Resort Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super miejsce, czysta plaża, hotel zadbany, darmowe leżaki. Spędziłam tylko kilka dni i szczerze polecam. iIdealne na krótki wypoczynek.
Overnattede 2 nætter i juni 2018
Svar fra Helena Resort Team den 1. nov. 2018
Drogi Gościu, Dziękuję bardzo za Twoją recenzję! Cieszymy się, że cieszył się Pan pobytem u nas i mamy nadzieję, że zobaczymy się w przyszłości. Wszystkiego najlepszego, Zespół Helena Resort

10/10 Fremragende

Enache

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2018

8/10 Udmærket

Carl, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It is a great hotel, it is out of the way of the strip which is great for a relaxing holiday and it is not noisy at all during the day.
Overnattede 3 nætter i maj 2018
Svar fra Helena Resort Team den 1. nov. 2018
Dear Carl, Thank you very much for your review! We are happy that you enjoyed your stay with us and hope to see you in the future. All the best, Helena Resort Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Conforme à la description
Parfait.
Overnattede 2 nætter i august 2017
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your review! We are happy that you enjoyed your stay with us and hope to see you in the future. All the best, Helena Resort Team

10/10 Fremragende

Mattias

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel with great service. Good quality of the all inclusive buffets, with a lot of options. Very nice garden. Very close to the beach. The all inclusive wine is terrible. I wouldn't even call the red one wine.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your review! We are happy that you enjoyed your stay with us and hope to see you in the future. All the best, Helena Resort Team

10/10 Fremragende

Timothy, Duncan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay.
It was great. The staff was all very friendly. They spoke very good English. Just a very nice relaxing atmosphere.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. Our Team sincerely invite you again ! Best Regards, Helena Resort Team

10/10 Fremragende

Guy, Israel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel is amazing, beautiful garden, large rooms , very close to the beach. We had an Ultra all inclusive packege , that supposed to include everything , but for some reason the Sauna and Spa area except the indoor pool were for extra charge. The food in the hotel is good, but everyday it was almost the same. We get a room upgrade for free and can say that the service is awesome. Real 5 star hotel , I will visit Helena Resort again.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. We sincerely invite you again ! Best Regards, Helena Resort Team

10/10 Fremragende

dean, Norwich

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
August 2015 holiday
Had a lovely stay, the staff were very friendly, plenty of food to choose from and very tasty I only had chips 1 lunchtime. Hotel was very clean and I would definitely go back.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. We sincerely invite you again ! Best Regards, Helena Resort Team

10/10 Fremragende

biyanka, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Helena park
Everything was great. Very friendly hotel staff.great food.
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review! We are happy that you enjoyed your stay with us. We always doing our best to make our guests happy and satisfied with their stay. We sincerely invite you again ! Best Regards, Helena Resort Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Nice hotel. The beds are not for 5 star hotel. The room simple
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

10/10 Fremragende

OPREA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your high evaluation. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Best Regards, Helena Resort Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your high evaluation. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Best Regards, Helena Resort Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest, Thank you very much for your high evaluation. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Best Regards, Helena Resort Team

10/10 Fremragende

Alla, Latvia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location, Fantastic service
Cleanliness of room/hotel - excellent Quality of service - excellent Hotel amenities - excellent Hotel location - excellent
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

8/10 Udmærket

Thobias, falkenberg

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotell
Fint hotell men servicen kunde förbättras genom bättre engelskspråkig personal. Buffén var fin men kanske lite enkelriktad. Det hade varit gott om det funnits lite snacks att tillgå mellan målen.
Svar fra Helena Resort Team den 1. nov. 2018
Kära gäst, Tack så mycket för din recension! Vi är glada att du njöt av din vistelse hos oss och hoppas vi ses i framtiden. Med vänliga hälsningar, Helena Resort Team

10/10 Fremragende

Анна, Солнечный берег

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Helena park
Отличный отель. Подходит для отдыха с ребенком! Отличная еда и очень удачное расположение.
Svar fra Helena Resort Team den 1. nov. 2018
Уважаем гость, Мы очень благодарны, что вы выбрали Helena Resort на время вашего отдыха в Болгарии и за то, чтобы поделились своими комментариями. Мы ценим Ваши приятные слова относительно нашего отеля и будем рады видеть Вас вновь в Helena Resort в будущем. С уважением, Команда Helena Resort

10/10 Fremragende

Sjur, Bergen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flott anlegg på Sunny Beach med RO!
Hadde flott opphold på Helena Park. Rent flott stort anlegg med parkomåde rundt som gav ekstra ro om man ville ha det. Egen barneklubb og basseng område. God mat, Hyggelig betjening. Ville reist dit igjen
Svar fra Helena Resort Team den 1. nov. 2018
Kjære gjest, Tusen takk for din anmeldelse! Vi er glade for at du likte oppholdet hos oss og håper å se deg i fremtiden. Beste ønsker, Helena Resort Team

10/10 Fremragende

ivan, bulgaria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic service
next year again
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very pleasant
What a great holiday, food is amazing, grounds are beautifully maintAined and sea is great_clear very good for children
Svar fra Helena Resort Team den 1. nov. 2018
Dear Guest , Thank you very much for your review and all the compliments. It is really important for us to know, that our guests are satisfied with their stay. We sincerely invite you again! Best Regards, Helena Resort Team

10/10 Fremragende

petri salonen, hyvinkää

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
hyvä palvelu
erittäin hienopaikka
Svar fra Helena Resort Team den 1. nov. 2018
Arvoisa vieras, Kiitos paljon arvostelustasi! Olemme iloisia siitä, että nautitte lomastasi ja toivottavasti näemme sinut tulevaisuudessa. Kaikki parhaat, Helena Resort Team