Hoteller nær Negombo Thermal Park

"We booked an upgraded “Classic Double Room” to avoid cheaper rooms in the Separate Building Outside the Hotel. Upon arrival, our luggage was taken, which at first seemed like good service, but only because we had to walk 350 meters up and down steep terrain, past private houses unrelated to the hotel. Finding the way was so difficult that a staff member had to guide us – something they appeared to do for all guests. At reception we asked if there was a mistake, but were told that other rooms were even further away, while those closer to the main building were of much lower standard. This meant a 700-meter round trip not only for breakfast every morning, but also for every visit to the hotel facilities – something I would never recommend for elderly or less mobile guests. The rooms are outdated but functional, though we found mold around the air conditioning outlet. Fortunately, we only stayed a week. The view of the sea was beautiful, but that was the highlight. Pictures online match somewhat, but are clearly more flattering than reality. Mandatory swimming caps in the pool were never mentioned beforehand, and even hotel photos show guests swimming without them. Breakfast was disappointing: staff ate directly from the buffet while guests were still dining, and the coffee machine barely worked. The restaurant view was lovely, but impossible to enjoy due to the number of wasps outside. Overall, the surroundings are beautiful, but definitely not 4-star standards. "

"Fantastisk oplevelse, spa og pool fremragende, kunne blive på hotellet i dagevis, der er alt hvad jeg har brug for."