Nedre Engadin – Hyatt Hotels i Nedre Engadin, Graubünden

" Unacceptable Experience at Kongress Hotel Davos Our stay at Kongress Hotel Davos was unacceptable. As frequent guests at 4- and 5-star hotels, we expect high standards, but this experience fell far below expectations. Upon arrival, everything seemed fine, but after a day of skiing, the situation became unbearable. We wanted to leave the first night but had to wait for a manager in the morning. · No service was provided. Both restaurants were closed at 18:00, with no café or room service available. · The hallways were chaotic, with intoxicated guests screaming and blocking corridors with a baggage trolley all night, raising serious security concerns. · The room was poorly maintained—dirty carpet, weak shower pressure, and thin, low-quality towels. Water leaked from the shower, flooding the floor. · The toilet paper holder was broken. The small window made the room feel claustrophobic. · The in-room iPad service system did not work, and staff dismissively told us, “Too bad.” · A receptionist shockingly stated that Davos is “not a good place” with “nothing to do” and “nowhere to eat.” · The bed was uncomfortably hard, and when we sought assistance, staff refused to help. This was one of our worst hotel experiences ☹️"

"Great hotel, with excellent location in the town. Great food and service. We would love to come back."