Hoteller nær NeWorlDeli

"Customer service was horrible. We checked in and didn’t like the room. They did not give the refund even though we didn’t stay for a minute. I ended up disputing the charge with my bank."

"Good spot for parking"

"Comfortable stay, great location. Would love to stay here again in the future "

"A very great hotel."

"Staff was friendly. Hotel was clean. Room was clean. Check In was smooth and efficient."

"The hotel is clean and so are the rooms. The rooftop bar and pool area is nice and clean and the service is good. The hotel restaurant was short staff, and the service and food were not so great, but the last time I stayed here it was good so it may have just been the staff that was working on the day I stayed."

"Great hotel in a great location! Will stay here again"

"Nice place to stay. Staff is amazing, very clean establishment. The only draw back is having to pay $40 a day for parking. Parking should be free for paying guests or at least heavily discounted. I know the area probably doesn’t allow for free parking but $40 a day on top of paying for the room is insane."

"Attended a wedding that was held at Hotel Ella and also stayed on site! Great location, fun pool and the room we had overlooking the pool was nice. The front desk staff, Austii and Noah were very helpful as well! Only downside- better AC needed in main lobby and the overnight valet parking is expensive but the valet guys were great!"

"Not a safe hotel for kids. Very noisy and scary."

"The room was clean also the Breakfast was great"

"Great"

"The hotel was nice and the room was good overall. My only complaint was the shower water pressure, which was very low, and it took a long time to get hot water. My room was on the 9th floor, so that may have contributed, but it still shouldn’t be an excuse."

"Felt super unsafe on the premises and in the area. Spent the most amount of time possible away from the room and felt like I had to run from the car to the room and made sure to not return later than 9pm. Room smelled like smoke and mould. Couldn’t open my curtains as the only window faces the walk way. Bedlinen stained and I didn’t trust the cleanliness, bought a new quilt and pillow cases. The floor and the bath was chipped and cracked. The bedside lamp didn’t work. Would never stay there ever...

"Good"

"There was no breakfast and the outside of the room all the cigarate were thrown"

"I'll be completely honest, first time ever doing a review of a hotel room, as soon as we opened the door there was an ugly odor, it smelled horrible, and since we were checking in late around 6 there was no way of getting another room, we thought maybe if we leave the AC running it will smell better when we come back in the evening, well the smell was even worse, went to ask if we could be switched and was told no again, the person at the front desk went to our room with a aerosol can and as...

"It was a great experience to stay here for a few days. Bryan and Sherry were both fantastic and they served an amazing breakfast I will definitely recommend the place "