Dear Miriam, Thank you for your review. While it is a standard to have both towels and a coffee maker in each room. We clearly missed the mark and we do sincerely apologize for this. However, with the same token when you mentioned you needed towels the staff member went to retrieve and you requested only beach towels as your preference was to use the towels you brought along with you. The following day you approached another staff member requesting the exact same items you have declined and you approached the situation as if your request was not met. As it pertains to the coffee maker this issue would have been happily addressed whether in the morning when your partner wandered throughout the property engaging with staff members or by your self who frequent the bar complimenting the unique beverages daily. As it appears that despite the mark not being met by the property pertaining to the coffee maker and towels communication is still key pertaining to both parties.As well as respect, in which you neither your partner had on property that also caters to families. Whiles, we are pleased with our guest being comfortable, as you mentioned “its just a place to stay “ even though you were extremely comfortable as if you are at your own home. A matter of fact you were too comfortable that you and your partner indulged and prioritize smoking illegal substance on the property over communicating that you require a coffee maker.Once again, thank you and keep in mind clear communication is always appreciated with any request especially if we missed the mark as we are always happy to serve .As it pertains to the items you made mentioned of they are all available in the room with doing the bare minimum of opening the cupboard. As we make it our priority to not hide necessities.

Dear Karol, Hope all is well, according to our notes you did not stay with us. You checked in and checked out when you were questioned if all was well or if you could be assisted you informed the staff that your company reserved two different hotels mistakenly and your group is staying at another and that's where you are heading.

Dear David,We are happy to know that you enjoyed your stay, as we do aim to please you. We are hoping to have you visit again .

Dear Dan,We are so happy to know that you enjoyed our property.We hope to have you stay with us again .

Thank you for your Review

We are happy that you enjoyed your vacation see you soon.

This is the type a reviews you get when a guest don't get what they want and when they did not do there research, this guest did not do their research and book one room with two beds for a husband, wife and a teenager and what to be down Town when the map show that we are not down town . Upon the guest arrival they ask for the nicest room I sense that these guest want something so before I check them in I show the room to them that they booked and they take it. We are not no scam you book a room and we had a room for you. We work hard for what we have and always working to make it better we don't clock in and out we clock in all the time because we love what we have and what we do. about the pigeon in all the years here its the first time seeing a pigeon this pigeon flew all the way from Cuba both leg was labeled with tag. This poor bird was tired and hungry. the bird enter the unit because you leave the door open and for that I am sorry, I am sorry the bird enter your unit. There a bird on this property everyday but none never enter a unit, after I told my friend about the guest behavior with the poor pigeon she send her husband to get the pigeon. Pigeon is now at the Zoo where he could get medical attention.

Thank you for your review, we will investigate the water pressure in the unit that you stated in .For anyone reading We are old we are not a new building that just build but we do is tried our best to keep up with this world that is consistently changing so some of our unit/Villas or more modern than some.We are on an island and so we give an island vibe which is good our team members are always ready to help if you need something just ask.

Thank you for your review

Thank you for your review I just Love it when Tourist do there research to see where they’re going? What is there for them to do? How is the atmosphere/ ambience.Like we’ve said before, we are authentic, bohemian experience no plastic luxury we are natural, rustic, and beautiful.once again thank you for your review we appreciate it#IslandLife#BeachLife#BestSunset#PerfectVacation#ConchSalad#GreatFood

Thank you for your review.I will have one off our team members check it we did not know there was a problem with the Shower if you had mention it to us, we would’ve fix it right away but thank you for your note.

Thank you for your score we appreciate it

Thank you for your review we are happy that you would recommend us and thank for the review

thank for your Review

Thank you for your review our apology for the missing pillow an the A/C most of our rooms or villa have four or more pillows sometime one is in the closet two hours before check in the A/C turn on and was working good our A/C Technician was on a different Island but he fly over to fix it that same night, this is the Bahamas its a beautiful place and yes it is not Cheap I am not sure what you paid for your room so I cant comment on it.The Tv do work but if the cable company is having problem then we will have a problem until they fix it we also have Free WIFI in the rooms and villas.

Thank you for the review

Thank you

Thank you for your review we are happy that you get to stay with us and that you enjoyed your stay here.

Thank you for your review

Thank you for your review hope to see you again.

Let us know your experience by emailing us

Thank you for your review, Precious she is always amazing and happy. we are happy that you enjoy your stay as we look forward to see you again.

We do have a front office as for the mosquitoes ask guest to keep the screen on there sliding door. as for the mattress in the room that you book we will investigate it. we know for a fact that the rooms/villas don't have mold.

I often find find that people who have not travelled much in the world can be very rude and ignorant about different culture.We don't advertise a fancy hotel its an island hotel on the beach we are not expensive, we didn't promise you five star ratings we are simply clean and safe villas our staff are friendly and we do our best to keep our customers happy.We believe that there are people in the world that still love the idea of simply things, island things, island feeling, hand made things that is what we sell here, we have a thatch roof bar and restaurant , thatch umbrellas on the beach, do you know what that is called its a work of ARTS, our villas are up to date for an island local hotel and like I told you we don't sell plastic luxury here.

Thank you for your review.

Thank you for your review it look like you have enjoyed your stay with us hope to see you again.

Thank you for the reviews we are so happy that you enjoy yourself with us. Your review is well said in a nutshell.

I am sorry for for your experience. as for the concern that you listed a note was taken and what we found it was address.