Dear Lisa,Thank you for your generous feedback on Palazzo Caracciolo - MGallery! We are extremely pleased you could enjoy the experience lived with us.We are delighted to learn our standards responded to your expectations. Our principal mission is to make our guests' stays memorable and we are glad we succeeded in delivering you such a positive vibe. This means the tailored hospitality we strive to pursue everyday is valued and recognized.Besides, it is a great pleasure for us reading you could appreciate our morning breakfast buffet, , characterized by a large variety of products, such us ur energizing continental buffet includes a wide choice of products ranging from sweet products - croissants, plumcakes, pancakes, pies, Neapolitan sfogliatelle and pastiera, cereals, swivels with cream and raisins - to savory products - cheeses, frankfurters, bacon, eggs boiled and scrambled, beans, salami, buffalo mozzarella from Campania, ricotta, vegetables, seasonal fruit and much more.Dear Lisa, hoping to see you again in Naples for a new fulfilling experience, I send you my best regards.Barbara BrunelliGeneral Manager

Dear Camilla, Thank you for choosing Palazzo Caracciolo - MGallery for your stay in Naples. Palazzo Caracciolo wishes to offer its guests an unforgettable experience in the joyful city of Naples. The opinion of our guests is an important spur for us to pursue the road of hotel excellence with passion and dedication. We are delighted to read your positive review of our hotel, our rooms and our staff. Palazzo Caracciolo stands majestically in the vibrant heart of the city of Naples, the historic centre, a privileged choice for those who wish to fully experience the Neapolitan spirit. For this reason, we thank you once again for your appreciation and, hoping to welcome you in the near future to Palazzo Caracciolo, we send you our warmest regards. Barbara Brunelli General Manager

Gentile Tina, la ringraziamo per aver soggiornato a Palazzo Caracciolo – MGallery e per aver valutato la sua esperienza. Il nostro obiettivo primario è quello di far vivere ai nostri clienti un’esperienza impeccabile. Tuttavia, dal suo punteggio, comprendiamo di avere un ulteriore margine di miglioramento per il quale il nostro impegno è totale. Qualora volesse fornirci maggiori informazioni circa le mancanze che hanno determinato la sua insoddisfazione, saremo ben lieti di accoglierle. La ringraziamo nuovamente e speriamo di poterla rivedere presto a Palazzo Caracciolo per farle vivere la vera esperienza MGallery. Cordialmente, Barbara Brunelli Direttore generale