Hoteller nær Napier Museum

"Friendly staff. Spotless room, good size, nice breakfast"

"Clean room courtesy staff "

"Overall Impression While the general condition of the hotel is satisfactory and the staff were initially helpful, several serious lapses in hygiene, housekeeping, and data privacy protocols negatively impacted my stay. 1. Food Safety & Hygiene Concerns During a visit to the downstairs restaurant , I observed approximately 10 to 15 fruit flies resting on the handles of two trays containing sweets. Staff Response: I immediately brought this to the attention of two staff members on duty....

"Very good stay."

"Helpful staff"

"Location - proximity to station Cleanliness Quiet room and good silent aircon Good check in"

"Bedsheets are bad breakfast was poor Bathroom need bad , no small towel, etc"

"Amazing staff and very good service"

"The room was very good.staf hepfull and very nice.good location. Thanks to Subhan and Sunil"

"The room wasn’t to the expectations as seen in the pictures"

"The condition of the hotel and rooms were terrible, the pictures given in your website is too old. May be they have pictures taken when the facility was new and clean. I booked two rooms for Myself (including my infant son)old parents but when I went in to the room, it was such disappointment. Both rooms got Lots of mold,no proper housekeeping (even worried about bedbugs), old furnitures. Plus rude and irresponsible reception staff. I have pictures to prove the condition of this hotel if...