Springvand

Anmeldelser af Wailoaloa Beach Resort Fiji

2.5 out of 5
Wailoaloa Beach Resort Fiji
New Town Road, Nadi Bay, Wailoaloa, Nadi

Anmeldelser

6,0
Bedømmelse på 10 − Fremragende. 50 af i alt 437 anmeldelser" "
Bedømmelse på 8 − Udmærket. 111 af i alt 437 anmeldelser" "
Bedømmelse på 6 − Okay. 128 af i alt 437 anmeldelser" "
Bedømmelse på 4 − Dårligt. 80 af i alt 437 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 68 af i alt 437 anmeldelser" "

6,4/10

Rengøring

6,8/10

Service og personale

5,4/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Nicklas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint
Fint sted dog med larm fra fly
Overnattede 1 nat i december 2018
Svar fra Vivi den 23. dec. 2018
Appreciate your feedback. Thank You.

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale
Billigt og fint poolområde
Fint til prisen, og det lille, fine poolområde trækker op.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Billigt og gode faciliteter
Prisen var god og de faelles faciliteter (ink. pool) var gode. Personalet var en anelse anstraengende. Hotellet ligger i gaaafstand til strand og indkoebsmuligheder. Der er dog ikke noget lige omkring hotellet.
Svar fra Sam den 4. jul. 2016
Thanks for taking the time to review our establishment. We appreciate your feedback.

4/10 Dårligt

Hongil

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
エアコンが壊れてて部屋を変えてくれると行ったのに、申し送りされず、変えてくれようとしなかった。 飛行機の離陸がすぐ近くで、深夜でも大音量でリラックス出来ない。
Overnattede 3 nætter i maj 2024

6/10 Okay

jen, winnetka

Rejste i en gruppe
Synes ikke om: Faciliteter
Nice garden surround. Motel 6 amanity.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

jeffrey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good. The staff was helpfull.
Overnattede 8 nætter i maj 2024

4/10 Dårligt

Linda

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front porch entrance key is lost, access via back door only. No burglar bars.Lightbulbs over kitchenette blown. Had to ask for appliances, TP, bin liners, coffee, tea, sugar. Fridge contained a dirty wet cloth & half eaten. coconut. Breakfast inedible. Bathroom linen threadbare/dingy white colour/stained.No security young people roaming around with boom boxes, other guests with loud voice screaming kids & no respect for neighbours., Steep steps & rough pathways throughout..
Overnattede 3 nætter i maj 2024

6/10 Okay

Sheetal

Overnattede 1 nat i maj 2024

4/10 Dårligt

carol

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The people staff were nice, but cleanliness not so, unfortunately we had to ask for utensils, soap, towels, toilet paper, we requested a microwave in advance & it wasn’t there had to ask for it. The sliding door was broken & asked someone to fix it
Overnattede 2 nætter i april 2024

4/10 Dårligt

RAKESHWAR

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

Sumeet

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I booked a family Villa but I ended up staying in a standard room with 4 beds…. Upon checking the reservation team never returns back the call to update Upon payments been carried out I was been told I don’t have a room booked. I was been transfers to another apartment which was worse.. Worst experience ever. Never ever recommend a stay at this place
Overnattede 1 nat i marts 2024

6/10 Okay

Makoto

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

6/10 Okay

Jennade

Rejste med familie, Forretningsrejsende
Synes godt om: Faciliteter
Synes ikke om: Rengøring
Rooms were huge. I booked a room with a pool view and I got a different room all the way in the back which was the last building. AC flooded the room and they were kind enough to relocate to a different room on the same building.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Guy

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale
nul trop bruillant
Overnattede 5 nætter i januar 2024

4/10 Dårligt

Mona

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring
it was a nice room lots of space love the AC but the bathroom was dirty as if it wasn't cleaned and guest upstairs was too noisy. Arrived an hour early but was told to wait till check in at 2:30 didn't see any other guest there they could have made my room a priority i was traveling with 2 kids that was tired.
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Connell

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed one night. The worst experience i ever had in resort. Couldn't lock the door with the key. Wouldn't go back there again
Overnattede 1 nat i januar 2024

10/10 Fremragende

Otomie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome Customer Service
We love it. The service is very good and we appreciated all the help
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Rajeev

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was excellent. The environment was very quiet .
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst experience I have ever had
This hotel was the hotel from hell. I rarely write a review, but I couldn't let anyone else endure what we did here. The minute we got into the room, the TV was not working. We asked this to be fixed several times and it was never attended to, always excuses. Two of the 3 single beds had bed bugs in them, the third one we couldn't see any. We had to share a single bed the whole night as the reception was closed. My friend had bed bug bites all over him from the first bed. The aircon was broken and stuck on 18C so the room was like an icebox and the shower had no shower head, just a hole in the wall that spits out the water. We did get moved the second day, but the other apartment was not much better. There were also roaches in the room, as the window was broke in the bathroom they seemed to be coming through there. The breakfast advertised was sausage and eggs but it was in fact watery oats and hot tuna sandwiches. If you are even contemplating staying here, do not. Run the other way, and keep running all the way to the airport. It completely ruined Fiji for us and we have travelled to a lot of countries. Never again. If I could give -5 stars I would.
Overnattede 2 nætter i januar 2024

4/10 Dårligt

Joan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Teniiti

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome. Thank you for the great service. Our kids really enjoy their stay and spending time at the pool and going to the beach.
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Rajnil

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Horrible. The walls and ceiling are not sound proof. Planes passing by every few minutes very disruptive. Sheets had stains and didnt look clean, everything looked dirty. We ordered dinner and asked for room service, one hour later we came to see if our food prepared and the staff said they were still making it but they havent started cooking. So we canceled it and bought food from the restaurant next to the resort.
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Hamed

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Poor customer service, uneven bed mattress couldn’t sleep at all, A/C had a mind of its own and regardless of the temperature it would either get very hot or freezing cold.
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Anesh

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

4/10 Dårligt

Praneel

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
While the reception staff were super friendly our check was late as room was still mot ready. When we entered the room floowers were wet and muddy. There were no bathroom mats and handtowels. TV wasnt working and we saw bed bugs the following morning. Even after 5 escalations and requests no one came to clean the room and give us towels or fix the TV. However Breakfast was good and kitchen staff super friendly
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Norman

Overnattede 1 nat i oktober 2023

4/10 Dårligt

mario

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
First, the staff is wonderful, but hotel room had a cockroach, a lizard and ants in the bathroom and the air con did not get fixed in the 2 nights we were there. We had a ceiling fan, but there were a few moments we wished the air con worked as it got stuffy since the windows were closed to prevent any furthers cockroaches or lizards from coming inside room
Overnattede 2 nætter i september 2023

8/10 Udmærket

Ange

Overnattede 3 nætter i august 2023

4/10 Dårligt

Vilimone

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We arrived on the Day , and we got given a wrong room .Took several hours for the staff to sort it out.The staff are bit slow and friendliness is probably not in their diary. Accomodation was average for cleanliness.
Overnattede 3 nætter i august 2023

10/10 Fremragende

Glenn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
pleasent quiet friendly staff relaxing
Overnattede 5 nætter i juli 2023
Svar fra ET den 7. aug. 2023
Thankyou for your fwwdback. :)we look forward to hosting you again on your next visit.

4/10 Dårligt

Penelope

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra ET den 7. aug. 2023
-Thank you.we look forward to hosting you again in the future.

10/10 Fremragende

Chun Mei

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to get around. Excellent staffs,
Overnattede 3 nætter i juli 2023
Svar fra ET den 7. aug. 2023
Thank you for your feedback :)We look forward to hosting you again on your next visit.

2/10 Forfærdeligt

kotone

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
エアコンがつかなかったのですが「使いませんよね?」とそのままにされたこと、鍵が外から締められなかったのが厳しかったです。 また、部屋が続き部屋として使える部屋だったらしく、夜中に隣の部屋との間の扉をガチャガチャされたのはちょっと怖かったです。
Overnattede 1 nat i juli 2023

4/10 Dårligt

Gregory

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Let’s start with the name, this is a motel not a “resort”, and the “beach” is nowhere near this place. This is fine as this place is more of a stopover for a night or two as it’s near the airport. Oh by near I mean as close to the runway as legally posible so be warned. The noise is not the hotel’s fault but be aware that it’s directly by the airport . The rooms are arranged around either a swimming pool (which was quite nice) or a parking lot, with the ground-level rooms having no privacy curtains on either the patio side nor on the window facing the other side. The walls are paper thin and you can literally hear people sneeze in the next room . We laughed all this off until a staff member asked us to move rooms as our room was “booked” . We asked how that was possible as we spent one night in it and had another night to go. We were told that our room had been booked and we needed to move to the “family room”. I was confused as I thought we were already in a “family room”because that’s what I booked and paid for , but it turns out we were in s smaller room with 4 beds crammed into it. The staff are nice enough here and the pool area is relaxing but honestly skip this place if you want a good nights rest .

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
staff is great, but the room was bad.
The staff was very helpful, but the room we stayed at had paper-thin walls and we could hear absolutely every movement in the adjacent rooms and every step in the room above. Sadly for us, we had noisy neighbors next door who stayed up talking and giggling until 2am and we couldn't sleep. We enjoyed the swimming pool after coming back from our day trips.
Overnattede 2 nætter i juli 2023

6/10 Okay

Elmar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good and cheap vacation. For one or two nights perfect.
Overnattede 1 nat i juli 2023
Svar fra ET den 18. jul. 2023
thank you for your feed back.we hope to host you again oin your next visit.

6/10 Okay

Lauren

Rejste med familie
Synes godt om: Service og personale
Wailoaloa Beach Resort met our expectations and we enjoyed our stay. The staff where great and we appreciated the complimentary breakfast. It is nice and handy to the Wailoaloa Beach restaurants and the airport. Due to the age of the resort, it is probably time for a refurbish but it is perfectly adequate. The very reasonable rates reflect this. Great place for backpackers.
Overnattede 2 nætter i juli 2023
Svar fra ET den 19. aug. 2023
thank you for your feed back... we hope to hosting you again on your future bookings

2/10 Forfærdeligt

Stephen

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The last place you need to stay
It was a dump, there are no other words. The noise at night was awful and sometimes went on 'All night'. The place seemed to attract youngsters who had no concern for anybody. The staff, although always nice and polite, had no interest in keeping any order from guests. The breakfast was, less than basic. The room was dirty, and the sheets were never changed for a week, although there were a couple of offers of room service.
Rusty old fan
Cobwebs everywhere
Stains
A falling apart AC
Overnattede 7 nætter i juli 2023

10/10 Fremragende

Visia maheni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good clean as always
Overnattede 1 nat i juli 2023
Svar fra ET den 7. aug. 2023
thank you for your feedback :)we look forward to hosting you again.

8/10 Udmærket

Kirsty

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
What you expect for the price you pay. Pleasant stay room was clean enough, no bed bugs!
Overnattede 5 nætter i juni 2023
Svar fra ET den 2. aug. 2023
thank you for your feedback.we look forward to hosting you again.

2/10 Forfærdeligt

Stanley

Very old and dirty I wouldn’t recommend staying here to anyone
Overnattede 1 nat i juli 2023

4/10 Dårligt

Vinay

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No good
Overnattede 4 nætter i juni 2023
Svar fra Sharon den 7. jul. 2023
We apologise for your experience with us. We will improve.

10/10 Fremragende

Matthew

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juni 2023
Svar fra Sharon. den 7. jul. 2023
Thank you for your rating. We are grateful!

2/10 Forfærdeligt

Ashwin

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We did not get the room that we booked on expedia. The room that we got did not have towels, blankets and not enough beds for everyone. Bedding was dirty. We had no hot water and couldn't take showers. We asked to get moved and the room was smaller and no hot water. It was above a convention room which was so noises. Every day we asked the front desk to for help with no success. We couldn't sleep for the entire stay. We tried to cancel but couldn't get a hold of expedia. This ruined our trip. We asked for a refund after the first night and finally the last night someone from expedia finally contacted me and said it is too late. The front desk told us that we can get a refund even if we stay there but at the end we were told something different. I never had an experience like this. No one wants to wake up with a headache everyday. The nights ruined the days. There was a large group of men drinking until late in the night. We kept waiting for maintenance to fix the hot water but no one came. We asked for extra beds and they never came. The second last day when beds might have came I saw a truck with dirty, filthy mattress. So I told them no thanks. My parents couldn't stay with us and had to make other arrangements. The Place is very dated but thats ok people can deal with that. But the pictures on expedia don't show the current condition of the resort. We heard many groups complain. Save yourself a headache spend a bit more elsewhere.
Overnattede 5 nætter i juni 2023
Svar fra Sharon den 7. jul. 2023
We do apologise for your experience with us. We will try to improve more.

4/10 Dårligt

Amber

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Large room. Bed was comfortable but it’s noisy outside and hard to sleep. I used earplugs and an eye mask and slept great! They only provide hand soap and towels upon request, so bring your own shampoo and body wash. It’s a backpacking hotel, a place to sleep, that’s about it. Staff is friendly.
Overnattede 2 nætter i juni 2023
Svar fra Sharon den 23. jun. 2023
Thank you for your review. We do apologise for the noise as we’ve also had other in-house guests. Vinaka.

2/10 Forfærdeligt

Saneeta

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juni 2023

6/10 Okay

sunita

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
little insects all around the ground and room floor, bathroom lights, and room lights are very poor, not bright enough can not get dressed or put makeup on, no tables or chairs in the room disturbing walls you could hear next room fighting, breakfast not good at all poor service advertise breakfast serve at 7:30 am but when we get there nothing ready till 8:15 am, selection of breakfast was only bread, slice sausage, oatmeal that's all not going to this hotel again
Overnattede 3 nætter i juni 2023
Svar fra Sharon den 23. jun. 2023
We do apologise for your experience with us. Breakfast is free although if you wanted we also have full breakfast available for 15. We do have our rooms exterminated quarterly however we will be looking into this. We do apologise again. Vinaka.

6/10 Okay

julie

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff are always friendly and welcoming. Some amenities like bathroom/shower need to be renewed as they are really old and damaged, looking gross due to the fact that it’s old and following apart
Overnattede 2 nætter i juni 2023
Svar fra Sharon den 23. jun. 2023
Thank you for your review. We’re doing our best to make great changes. We do hope to see you again. Vinaka.

8/10 Udmærket

Jordan

Forretningsrejsende
Synes godt om: Rengøring, service og personale
I liked the bangelo style area
Overnattede 1 nat i juni 2023
Svar fra Sharon den 23. jun. 2023
Thank you. We hope you enjoyed your stay with us.

6/10 Okay

Annah

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Communication was difficult, with an agreed airport pick up just not eventuating and the staff not really caring about that, and a general diffidence in checking in. Because of late arrival (no airport pick up) I had no local cash and expected that I could get a meal at the ‘resort’ but had to cajole to have a meal and a drink added to the room tab rather purchase each item individually (with a $12 fee for each card transaction). One very lovely staff member came and had a chat but otherwise it was not a particularly friendly place. It is right next to the airport runway (really right next to) and planes regularly landing and taking off were pretty overwhelming when trying to sleep. It was advertised as quiet and peaceful. Clean and basic and the meal was simple but tasty and all would have been ok really (even the planes landing 50 metres away could have been funny) if the reception was a little warmer.
Overnattede 1 nat i juni 2023
Svar fra Sharon den 23. jun. 2023
We do apologise for your experience with us. We will be looking into this. Vinaka.