We arrived tired and were greeted by a receptionist who took our 1euro sustainability tax, and after we filled both filled in our details for the booking, took us to our room. We were not expecting to walk up so many steps and when she could not find the room went off to ask someone. She came back and then took us up more steps and then more steps. At no point did she make sure we could manage this number of them and show no concern that we were struggling and trying to make fun of this problem. The following morning we counted over 50 steps from the room to the breakfast area.
When we finally reached the room, the space was large and the views were good, but this is where the positive notes end. After a while we realised we had not been given a WiFi code, but there was no one on reception, no information in the room and the TV was programmed to Arabic (we thought it might have been on a screen). The was a kettle - but nothing to make a brew with, there was a cooker - with no pans, there was no hairdryer or ironing board and nothing to make you feel welcoming.
We went to bed tired, and were rudely woken the following morning (at 6:30am) by the 2 sets of house builders on the neighbouring property. It sounded like they were knocking the plaster of the walls above us. After 90 mins, I went to receptionist who had a laissez-fair attitude and showed no sympathy and told me she didn't think the builders would not be working following the bank holiday.
