Hello mark, We appreciate your feedback on our check-in service and staff. We take note of your comments on the beds and breakfast offerings. The proximity to liquor stores can indeed be subjective for each guest. Your opinion regarding our hotel's appearance during the day will also be considered for the future.

Hello Linda,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our location may have unique surroundings, but our team constantly works to provide comfortable accommodations. We'll address the noise issue with upstairs guests for smoother stays. Your comments on the breakfast options are duly noted for future improvement. Thank you for sharing your thoughts with us.

Hello Jenni,We are delighted to hear that you had an enjoyable stay with us. Our team takes pride in providing excellent service to all our guests. Your positive feedback is truly appreciated. Thank you for choosing our hotel for your accommodation needs.

Hello Jenni,We appreciate your kind words about our staff and pricing. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

Hello Rachel,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another fantastic stay!

Hello Johnie,We are thrilled to hear that you had an enjoyable stay with us in Muskegon! Our team is dedicated to providing exceptional service, ensuring a clean and peaceful environment for all our guests. If you have any future accommodation needs, please do not hesitate to reach out.

Hello Julie, We appreciate your kind words about our team members. Should you have any feedback for improvement, please feel free to contact us directly. Thank you for choosing to stay with us.

Hello Ryan,We are pleased to hear you found our staff friendly during your stay. Your feedback is valuable to us as we strive to provide exceptional service to all our guests. Please feel free to reach out to our management team for further assistance or feedback so we can continue to improve our services.

Hello Sean,We're sorry to hear about your experience. Please contact us so we can address any concerns you may have.

Hello Hailey, We apologize for any inconvenience you may have experienced; we understand that traffic conditions can vary. Your feedback will be shared with our team for future improvements to enhance guest experiences.

Hello Andrea,Thank you for taking the time to share your positive experience with our housekeeping team and Troy at the front desk. We are delighted to hear that they provided attentive and professional service. We appreciate your kind feedback and hope to welcome you back in the future for another pleasant stay.

Hello kenton,Thank you for your loyalty and continued support as a valued guest. We appreciate your kind words about the cleanliness, comfort, and efficiency of our staff. We strive to provide a consistent and pleasant experience for all our guests. We look forward to welcoming you back for another exceptional stay in the future.

Hello Ronald, Thank you for sharing your feedback about the USB ports in the room. We appreciate your input and apologize for any inconvenience caused. We encourage guests to bring their own charging adapters, but we will definitely take your comment into consideration for future improvements.

Hello Natriece, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the fire incident on our property. The safety and well-being of our guests are our top priority. We appreciate your understanding and hope to have another opportunity to serve you in the future.

Hello Tammy,Thank you for your feedback! We sincerely apologize for any inconvenience caused by the unexpected power outage. Our staff strives to provide exceptional service, even in challenging situations. We're thrilled that you found our rooms clean and our property well-maintained. It means a lot to us that you would recommend us. We appreciate your kind words and hope to welcome you back in the future.

Hello Johnie,Thank you for choosing our hotel for your stay! We are delighted to hear that you found our location convenient and that you were pleased with the overall conditions and staff. Should you have any future feedback or need assistance with anything, please feel free to reach out to us. We look forward to welcoming you back again soon.

Hello Nellie,We apologize for any inconvenience you experienced during your stay. We take cleanliness and safety seriously and appreciate your feedback. Please rest assured that we will address these issues with our team to ensure a better experience for future guests. Thank you for bringing this to our

Hello Amy ,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hi Helmut,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

Hello Michael,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Vic,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Kevin ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hi Suzanne,Thank you for your review. We are sorry that your room had some cleanliness issues. We have shared them with our Director of Housekeeping and staff, and we have taken action to ensure we do not repeat these issues in the future. We do our best to maintain high standards and continually strive to improve our service. Comments like yours help us in this process, so we appreciate all your feedback. Thank you again for your patience, and we hope to have the opportunity to provide you with an even better stay on your next visit.

Hi Greg,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel and great value for money. Thank you so much, waiting to serve you again!

Hello Matthew, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Margarita,We appreciate the time you have taken to bring to our attention your feedback with regards to our price. We hope to see you again to deliver you with a 5 star experience.

Hello Frederick,We apologize for any inconvenience you may have experienced during your stay. Your feedback is important to us and we will take it into consideration for future improvements. Thank you for bringing this to our attention.

Hello viren,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello holly,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope to someday have another opportunity to host your stay.

Hello Rebecca,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our area and also our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Hello Richard,Thank you for your valuable opinion regarding our property. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Hello Sheri,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

Hello Christine,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Keith,Thank you so much for the incredible rating. We look forward to your next visit.

Hello Darren,We appreciate that you've taken the time to share with us regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

Hello Robin, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

Hello Douglas,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our parking. We hope to see you again to provide you with an exceptional level of service and hospitality.

Hello Kathryn,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

Hello James,We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff and also our location. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

Hello barbara,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Heather,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Phyllis,Thank you for taking the time to share your comments regarding our staff and your comments about our parking. We hope to see you again in the future.

Hello Erin,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

Hello Jen,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our elevator. We hope to see you again in the future. Thank you for your valuable business.

Hello Larry,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

Hello Arthur,Thank you for taking the time to share your comments regarding our staff as well as our elevator. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Hello Richard, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

Hello Elizabeth,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello Sunisa,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our room. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

Dear Guest,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.