Muiden – Pestana Group i Muiden, Nordholland

"Stay away from this hotel unless sleeping on the street is your only alternative. Hotelux near Amsterdam Airport was without doubt one of the worst places I have ever stayed. The room was disgusting from the moment I walked in. No bathrobes, barely any proper bathroom essentials, and towels that smelled damp, moldy, and unwashed. The bed sheets had round yellow stains that looked like they had not been changed properly. It felt dirty, neglected, and completely unacceptable for any paying guest. They also demanded a €50 deposit on arrival, something that was not clearly stated on Hotels.com or during booking. It felt like a trap to take extra money and then look for any excuse not to return it, blaming guests for smoking or other random charges. The room was in terrible shape. Electrical outlets were hanging out of the wall, which is both dangerous and shocking that it is allowed. Basic maintenance clearly does not exist here. They advertise Wi-Fi, but that is misleading. It only worked in the lobby and was useless in the room, making the whole claim false advertising. The staff were incredibly rude, dismissive, and acted like guests were a burden rather than customers. Any request was met with attitude and zero professionalism. This hotel is not a hotel experience — it is a warning. I have stayed in cheaper places with far higher standards, better cleanliness, and kinder service. Save your money, protect your peace, and book literally anywhere else."

"Fantastisk hotel - lækre lækre værelser og fed udsigt tæt på metro. Fin morgenmad dog var snack om aftenen ikke værd at spise"

"Hotel centralt i forhold til banegård og seværdigheder."

"Meget centralt beliggende hotel, med fint værelse og venligt personale. "

"Der var lidt kø ved check in, de havde dog 3 kasser åbne... Værelset var ok, rent og ok størrelse. Sengen var hård i forhold til mit ønske. Morgenmaden, som kostede 18,50 euro, det var ikke pengene værd, ringe udvalg og ringe kvalitet. Bedre og bruge pengene et af stederne i lufthavnen."

"Elevators are very slow. You have to calculate at least 10 min waiting time from you push the button to the elevator arrives. No indication of the level the elevator is at apart from when you wait at level 0. Breakfast opens late in weekends. We had to leave the hotel 08:10 at Saturday and breakfast did not open before 7:30, At 7:30 they were not ready but you were allowed in. Travellibg with elderly people that needed the elevator to go to the room after breakfast this became very stressfull. "

"Værelset var rent og super fint. Dog små toiletter/bad. "

"Utroligt venligt og imødekommende personale. Gode værelser og senge. Fin beliggenhed. Rigtig god oplevelse. "

"Meget charmerende historisk hotel, men lidt slidt. Fantastisk central beliggenhed, ikke egnet til bilferie. Morgenmad OK. Imødekommende personale. "