Hoteller i Muckleford

"No one at reception to check us in, rung the number on door and phone kept cutting out and then got cut off. Didnt get a friendly feeling. Room was huge but not really luxury as advertised, very outdated, sink in bathroom needs replacing. Both me and my husband woke up with sore throats and sneezing due to dust in rafters and on ledges in room. Shower okay if you are a short person."

"Clean and beautiful "

"Was everything normal! It is good standards for living……..! The service was good!! "

"We were in Hepburn Springs to attend a concert at the hotel next door. Jordan was excellent to deal with when I needed to make some changes to the accommodation . The room was warm and spotless and had everything that we required for an echogram vernight stay."

"Clean rooms with comfy beds. Lots of noise though from outside on both sides. It’s basic but meets your needs. Great staff super friendly "

"Spa was a bit too cool, bedroom air conditioner was far too noisy to use. Pool in general was very shabby, Spa Pool ladder was dangerous & needs fixing immediately."

"The hotel was beautiful and as presented, it is in a picturesque areas. Amazing place to stay for a quick getaway."

"Spacious, comfortable and clean "

"Clean, comfortable room. Staff were lovely and very helpful. Great outdoor pool for the kids to have a dip. "

"The room was nice in terms of its layout and aesthetic but the fridge was humming loudly all night (I turned it down to the lowest setting but didnt help much) and there is an aircon unit or something right behind the bedroom wall when your head is while in bed. That was noisy and annoying. So I didnt really have a relaxing time, despite the environment. "

"Easy parking, simple accommodation appropriate pricing. Could do with new carpet or a steam clean. Some updated fixtures. BYO pillow."

"Comfortable stay "

"What was on the Internet not the same as experienced, Take "breakfast included" Is fruit juice, cereal, fruit and coffee/tea considered a breakfast? I doubt it. This outlet on market for past two years and it was noticable. Weeds outside and inside very run down. The whole area totally "unloved" I think owners should sell and cut their losses and let someone take over and run correctly as a B&B. Service non existant and it took two phone calls to find out what was happening with our booking. Saw...

"Clean neat and tidy friendly "

"Nice room, fantastic views, easy entry with no keys"

"The hotel was perfect for my short trip away as a solo traveller. The room was great. It was clean as was the bathroom. The bed was comfortable and the aircon was very effective. The shower was a decent size and the water was nice and hot and the pressure was great. The fan in the bathroom was good. The location was very good. Close to the station and bus stops and plenty of shops attractions and restaurants and cafes. Would definitely stay there again "

"Comfortable beds, plenty of hot water, warm house. Too much large furniture and too many knick knacks made the property feel very crowded. "

"I would have preferred an option to sleep on a western style bed due to my age [80 yrs] and not on a traditional floor setting otherwise my stay was a delight. "