Hoteller nær Mt. Carmel Baptist Church

"Rooms were not ready when we arrived. We had to wait 3 hours until 7pm before getting into a room. Many others were waiting and only after complaining several time some got vouchers for the bar or a deduction on the room. No compensation was offered as a service. "

"The staff were polite and helpful. However, the hotel did not have an accessible room with a waterside view. I booked two rooms, we had to call down to reception to have the rooms cleaned two days in a row. The entire hotel needed to be overhauled and renovated, it appeared very run down. I have family who resides in the area and I would not stay there again."

"hotel was fine as well as the staff and amenities. Could use some sprucing up, some places looked a bit worn"

"The rooms are nice the location is great"

"Terrible. They gave us a smoking room, eventhough we ordered a non-smoker… it smelled terrible and was very uncomfortable. We had to check out after one night. Not enough towels and the one we had was wet. Will never come back. "

"When I got there at 9PM, I was told that there wasn't any available rooms & that Expedia overbooked them. Instead of helping or guiding me on how to find a place so late in the day or even show any sort of sympathy to the situation, the staff told me to call expedia and then walked away.. Expedia customer service was great but the staff at this hotel was useless."

"They cancelled my reservation and didn’t even tell me. I traveled across the country to find out at 11pm my room was cancelled. Absolutely ridiculous!!"

"I chose this hotel for its price. I think it was a little overpriced for the condition of the facility. As there is a no-smoking policy in the building there were quite a few people hanging around the front/side of the building to smoke, which gave it a shady vibe. The staff was nice, the bed was comfy but the room showed wear and tear and could use an update. Ex: the walls were repainted but only in certain areas - meaning if you're going to paint - paint the whole wall, not just the right...

"Room was dirty , breakfast selection was terrible, and the customer service was bad ."

"The place is a crackhouse …..not a place to stay on vacation especially with a family and young children. There was a party outside my room and I was afraid to open the door. Thank God I had my Dog with me, she is a good watchdog so I felt a little better. Stayed one night not two as planned."

"Honestly much nicer than anticipated. You cannot Uber from this location FYI."

"Everything was OK"

"In my bathroom they left me old soap used from other customers. Was not that clean. There was a dog that barked all night until I called the desk around midnight. They said they would try and find who had the dog. I mean don't you register who comes in with a dog? Was quiet for a while and then in early morning it started all over again. "

"No great poorly managed"

"Friendly Staff and clean room"

"Too many issues to list. Toilet and bathtub were dirty, no shampoo provided, bathroom door would not close, TV did not work, no lights except above bathroom sink worked, AC was VERY loud when kicked on and off."

"I've been going there since in of April or beginning of May since 2025 and honestly it's quite, nice size rooms,nice size T.V.. Good spot for food options if you like McDonald's l, Wendy's,Taco Bell Wawa, honestly the Hardee's ain't all that MF's had one job SMH. The hotel has good and Kind Staff, but I have to say the one guest thing is a bit disappointing I mean at least three guests hell just do two guest and see how it goes. My fiance son couldn't come see her because of the one guest...