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Global Luxury Suites at Mountain View

4.0-stjernet overnatningssted

Vælg datoer for at se priser

Anmeldelser

8,2 ud af 10.
Rigtig godt

Populære faciliteter

  • Pool
  • Boblebad
  • Køkken
  • Vaskemaskine
  • Tørretumbler
  • Kæledyrsvenligt

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 3 ud af 3 værelser

Indlæs alle billeder af Luksus-lejlighed - 1 soveværelse

Luksus-lejlighed - 1 soveværelse | Stue | 42-tommers fladskærms-tv med kabelkanaler, tv

Luksus-lejlighed - 1 soveværelse

  • 66 m²
  • 1 soveværelse
  • Plads til 3 personer
  • 1 queensize-seng og 1 sovesofa (dobbeltseng)
  • Gratis Wi-Fi

Indlæs alle billeder af Luksus-lejlighed - 2 soveværelser

Luksus-lejlighed - 2 soveværelser | Stue | 42-tommers fladskærms-tv med kabelkanaler, tv

Luksus-lejlighed - 2 soveværelser

  • 102 m²
  • 2 soveværelser
  • Plads til 5 personer
  • 2 queensize-senge og 1 sovesofa (dobbeltseng)
  • Gratis Wi-Fi

Indlæs alle billeder af Deluxe-lejlighed - 1 soveværelse - balkon

En stue med sofa, lænestol, sofabord i glas og et maleri af en hest.

Deluxe-lejlighed - 1 soveværelse - balkon

  • 66 m²
  • 1 soveværelse
  • Plads til 3 personer
  • 1 queensize-seng og 1 sovesofa (dobbeltseng)
  • Gratis Wi-Fi

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Cupertino
  • Pool
  • Kæledyrsvenligt
  • Parkering er inkluderet
  • Gratis Wi-Fi
8.8 ud af 10, Fantastisk, 1.038 anmeldelser
Prisen er 757 kr.
inkluderer skatter og gebyrer
3. jul. - 4. jul.
Aloft by Marriott Cupertino
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Om området

Global Luxury Suites at Mountain View befinder sig i Shoreline West – et område i Mountain View, der ligger tæt på en metrostation. Santana Row Shopping Center og Westfield Valley Fair Shopping Mall er begge et besøg værd, hvis shopping står på agendaen. Er du mere interesseret i stedets natur, kan du med fordel besøge Silicon Valley og San Francisco Bay. Deltag i et event eller en sportbegivenhed ved Levi's Stadium, og giv dig selv tid til at opleve California's Great America, som er en af topseværdighederne. Besøg vores rejseguide til Mountain View
Vis flere lejligheder i Mountain View
Kort
1720 El Camino Real, Mountain View, CA, 94040

Hvad ligger i nærheden?

  • Et ørkenlandskab med sparsom vegetation, enkelte huse og sneklædte bjerge i baggrunden.
    San Antonio Indkøbscenter
    3 min. kørsel - 2.2 km
  • Mariposa Park
    11 min. gang - 1.0 km
  • Stevens Creek Trail
    13 min. gang - 1.1 km
  • Rengstorff Park
    13 min. gang - 1.1 km
  • Mountain View Center for Udøvende Kunst
    16 min. gang - 1.4 km

Sådan kommer du rundt

  • San Antonio Station - 3 min. kørsel
  • Whisman Station - 5 min. kørsel
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 16 min. kørsel

Restauranter

  • McDonald's
    5 min. gang
  • Panera Bread
    4 min. gang
  • Kunjip Tofu
    7 min. gang
  • 1 Oz Coffee
    16 min. gang
  • Starbucks
    17 min. gang

Om overnatningsstedet

Global Luxury Suites at Mountain View

  • Lejlighed med eksklusiv profil i nærheden af Stanford-universitetet
  • Hos Global Luxury Suites at Mountain View kan du se frem til en tagterrasse, en bålplads og en have. Benyt stedets boblebad for at slappe af. Gratis Wi-Fi på værelset er til rådighed for alle gæster, og der tilbydes et døgnåbent fitnesscenter og et forretningscenter.
  • Du kan desuden drage fordel af følgende under dit ophold:
    • En udendørs pool samt liggestole
    • En ladestander til elbiler, hurtig udtjekning og et tv i lobbyen
    • Et mødelokale, en elevator og havegrill
    • En flersproget medarbejderstab, et kontorfællesskab og udendørs møbler
    • Gæsteanmeldelserne giver topkarakter til de generelle forhold
  • Værelsesfaciliteter
  • Alle værelser hos Global Luxury Suites at Mountain View har komfortable faciliteter som premium-sengetøj og arbejdsområder med plads til en bærbar computer samt ekstra fordele som aircondition og separate spiseområder.
  • Andre faciliteter på værelserne inkluderer:
    • Allergivenligt sengetøj, sovesofaer og vugger/barnesenge (tillægsgebyr)
    • Badeværelser med designertoiletartikler og en kombination af bruser/badekar
    • 42-tommers fladskærms-tv med kabelkanaler
    • Separat spiseområde, køkken og køleskabe/frysere i fuld størrelse

Lignende overnatningssteder

Udendørsområde
Sonesta ES Suites Sunnyvale
Sunnyvale
  • Pool
  • Boblebad
  • Morgenmad er inkluderet
  • Kæledyrsvenligt
9.2 ud af 10, Fremragende, 813 anmeldelser
Prisen er 882 kr.
inkluderer skatter og gebyrer
3. jul. - 4. jul.
Sonesta ES Suites Sunnyvale
Sammenlign lignende overnatningssteder

Faciliteter på overnatningsstedet

Pool- og spafaciliteter

  • Boblebad
  • Liggestole ved poolen
  • Udendørs pool

Internet

  • Tilgængeligt i lejligheden: gratis Wi-Fi
  • Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

  • Ladestation til elbiler på stedet

Familievenlige faciliteter

  • Vugge: 100 USD pr. ophold

Køkken

  • Blender
  • Brødrister
  • Fryser
  • Kaffe-/temaskine
  • Kogeplade
  • Køkkengrej, tallerkener og køkkenredskaber
  • Køkkenrulle
  • Køleskab/fryser i fuld størrelse
  • Mikrobølgeovn
  • Opvaskemaskine
  • Ovn
  • Rengøringsmidler

Soveværelser

  • Allergivenligt sengelinned
  • Premium-sengelinned
  • Sovesofa
  • Soveværelse

Badeværelse

  • 1 privat badeværelse
  • Designertoiletartikler
  • Håndklæder til rådighed
  • Hårtørrer
  • Kombineret bruser og badekar

Opholdsområder

  • Insektnet
  • Separat spiseområde
  • Stue

Underholdning

  • 42 tommers fladskærms-tv med kabelkanaler
  • Tv på fællesarealer

Udendørsarealer

  • Bålplads
  • Grillfaciliteter
  • Have
  • Picnicområde
  • Tagterrasse
  • Udendørs møbler

Tøjvask

  • Vaskemaskine/tørretumbler
  • Vaskemiddel

Arbejdsområder

  • Arbejdsområde til bærbar computer
  • Forretningscenter
  • Kontorfællesskab
  • Mødelokale

Klimaanlæg

  • Aircondition
  • Varme

Kæledyr

  • Kæledyrsvenligt
  • 2 kæledyr i alt
  • Gebyr: 250 USD pr. kæledyr pr. ophold
  • Der opkræves ikke gebyrer for førerhunde/servicehunde

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Elevator
  • Elevator med adgang for kørestolsbrugere
  • Lounge med adgang for kørestolsbrugere
  • Registreringsskranke med adgang for kørestolsbrugere
  • Røgfrit overnatningssted

Service og tjenester

  • Flersproget medarbejderstab
  • Gratis lokalopkald
  • Gratis vand på flaske
  • Ingen rengøring
  • Strygejern/strygebræt
  • Telefon

Områdets højdepunkter

  • I centrum
  • I et forretningskvarter
  • Tæt på en metrostation

Oplevelser

  • Døgnåbent motionscenter

Sikkerhedsforanstaltninger

  • Kuliltedetektor (værten har angivet, at der er en kuliltedetektor på overnatningsstedet)
  • Røgalarm (værten har angivet, at der er en røgalarm på overnatningsstedet)
  • Sikkerhedssystem
  • Vinduesgitter

Generelt

  • 2 enheder
  • Have
  • Ladestander til elbiler

Politikker

Indtjekning

Indtjekning fra kl. 16.00 til når som helst
Mulighed for kontaktløs indtjekning
Minimumsalder for indtjekning: 21 år

Udtjekning

Udtjekning inden: kl. 11.00
Mulighed for kontaktløs udtjekning
Hurtig udtjekning er tilgængelig

Særlige indtjekningsinstruktioner

Dette overnatningssted har ingen reception
Gæster modtager en e-mail med indtjekningsinstruktioner og oplysninger om elektronisk dørlås inden for 24 timer inden ankomst. Der er adgang via en privat indgang
Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer
Gæster vil modtage en e-mail med en leje-/reservationsaftale, som skal udfyldes før ankomst.

Adgangsmuligheder

Privat indgang, elektronisk dørlås

Kæledyr

Kæledyr er tilladt mod et ekstra gebyr på USD 250 pr. kæledyr pr. ophold
Servicedyr er tilladt, og der opkræves ikke gebyrer
2 kæledyr i alt
Begrænsninger gælder. For flere oplysninger kan du kontakte overnatningsstedet via telefonnummeret på reservationsbekræftelsen

Børn og ekstra senge

Børn er velkomne
Ekstrasenge er ikke tilgængelige
Vugger (barnesenge) er tilgængelige mod et gebyr på 100 USD pr. ophold

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Valgfrie tjenester

  • Tillægsgebyr for kæledyr: USD 250 pr. kæledyr pr. ophold
  • Der opkræves ikke gebyrer for servicedyr
  • Gebyr for baby-/barneseng: 100 USD pr. ophold

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer sikkerhedsalarm og vinduesikring
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Dette overnatningssted rengøres professionelt
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
Overnatningsstedets registreringsnummer MVSTR-0000185
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Ofte stillede spørgsmål

Har Global Luxury Suites at Mountain View en pool?

Ja, dette overnatningssted har en udendørs pool.

Er Global Luxury Suites at Mountain View et kæledyrsvenligt overnatningssted?

Ja, dette overnatningssted tillader kæledyr (maks. 2 i alt). Der er et gebyr på 250 USD pr. kæledyr pr. ophold. Servicedyr er fritaget fra gebyrer. Visse begrænsninger kan gælde. Kontakt overnatningsstedet for at få flere oplysninger.

Hvornår er indtjekning på Global Luxury Suites at Mountain View?

Indtjekning fra kl. 16.00 til når som helst.

Hvornår er udtjekning på Global Luxury Suites at Mountain View?

Udtjekning er kl. 11.00.

Hvor ligger Global Luxury Suites at Mountain View?

Dette lejlighedskompleks ligger i Shoreline West, kun 2 km fra Silicon Valley, Rengstorff Park og San Andreas Fault Trail. Derudover ligger Mountain View Center for Udøvende Kunst og San Antonio Indkøbscenter ca. 3 km derfra. Du kan desuden gå til Mountain View Station på 26 minutter.

Kan jeg afbestille min reservation gratis og modtage fuld refusion?

Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.

Anmeldelser

Anmeldelser af Global Luxury Suites at Mountain View

8,2

Alletiders

9,4

Rengøring

9,0

Området

7,6

Service og personale

9,4

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 98 af i alt 195 anmeldelser
Bedømmelse på 8 − Udmærket. 52 af i alt 195 anmeldelser
Bedømmelse på 6 − Okay. 16 af i alt 195 anmeldelser
Bedømmelse på 4 − Dårligt. 11 af i alt 195 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 195 anmeldelser

Anmeldelser

Verificeret

2/10 Bundkarakter

Jiajun

Synes godt om: Rengøring
Synes ikke om: Indtjekning, kommunikation, annoncens rigtighed
Extremely terrible check in experience
Overnattede 3 nætter i marts 2026
Verificeret

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, værelsets komfort, kommunikation

Nice

Always a pleasure to stay here
Overnattede 7 nætter i april 2025
Verificeret

10/10 Fremragende

Priscilla

Synes godt om: Rengøring, faciliteter, kommunikation
The building is all new. I loved it staying there and totally met my family needs. Apartment is great. I missed some kitchen accessories - they have only a few. Other than this, communication / instruction from the property manager was very good and clear.
Overnattede 6 nætter i december 2025
Verificeret

10/10 Fremragende

John

Synes godt om: Rengøring, værelsets komfort, kommunikation

Best deal

Good place for the price
Overnattede 21 nætter i februar 2025
Verificeret

10/10 Fremragende

TAKANOBU

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
We enjoyed this trip at this apartment.
Overnattede 10 nætter i juli 2023
Verificeret

10/10 Fremragende

Ivonne lucia

Synes godt om: Rengøring, værelsets komfort, kommunikation

Excelentes

Fue una experiencia increíble todo muy bien organizado muy bonito el departamento. Limpio y la atención excelente.
Overnattede 4 nætter i december 2024
Verificeret

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, værelsets komfort, kommunikation

Great location

We always stay here when in the area. Our only irritant was the latch app key system, always a pain, but once we got in we enjoyed it.
Overnattede 4 nætter i oktober 2024
Verificeret

10/10 Fremragende

Steve

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
I liked that it had washer and dryer in room.the room was very nice.
Overnattede 3 nætter i februar 2023
Verificeret

10/10 Fremragende

sung

Synes godt om: Overnatningsstedets tilstand og faciliteter, kommunikation
Cleaness!!
Overnattede 6 nætter i november 2023
Verificeret

2/10 Bundkarakter

Reece

Synes ikke om: Rengøring, værelsets komfort, kommunikation
The check in insurrections are by far the worst I’ve ever had. This also isn’t the “global luxury suites” - I put that into my maps and I was walking around the wrong apt complex for 45 mins trying to call customer support who was absolutely useless and rude until I finally realized the global luxury suites on maps is not the right place. Then when I finally got to the right place which was another 20 min drive away, the app didn’t work and there were no instructions on what elevator to use and how to get into the building which took another hour. The bed was extremely uncomfortable as well. Highly don’t recommend staying here.
Overnattede 3 nætter i oktober 2025
Verificeret

10/10 Fremragende

Kevin

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
No spices. Limited cookware
Overnattede 3 nætter i maj 2024
Verificeret

6/10 Okay

andy

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and good location but no actual person to check in and the app that was provided few hours before your check in time was unreliable at times which was bit frustrating. Could not request extra towels since they did not have anyone on site.
Overnattede 3 nætter i juni 2023
Verificeret

6/10 Okay

Xuan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
While the property itself is great (clean, quiet, good amenity), communication and management is poor. We were given a code to a wrong room in the Latch app as they re-assigned us to a new room on the day of check-in but didn’t update in their system properly. We stepped in a room that was clearly occupied! What’s worse was we were emailed that all staff would be on Thanksgiving break and we should call some back up phone number, but the back up person clearly belongs to a different firm and was not sure how to handle this and told us there is a chance nobody would be given it’s night before Thanksgiving (so very stressful for us after a long day of driving). And even more funny was we tried to call the original number after all, and they were actually not on break at all! They were indeed able to help. It seems the property is subcontracted through many firms and between each layer there is some communication barrier. Too many miscommunication and mismanagement made an otherwise wonderful stay stressful.
Overnattede 3 nætter i november 2025
Verificeret

8/10 Godt

Colette

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
Garbage disposal did not work.subtle rumbling all day and night- off and in. Not sure if it was trucks outside, the elevator or garbage shire. Not noticeable with tv on, but noticeable at night. Electronic locks were confusing.
Overnattede 8 nætter i oktober 2024
Verificeret

6/10 Okay

Courtaney

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Kommunikation
This property is nice, but everything is automated. During your stay you will never see a front desk person or any person that can assist. All communication/issues are communicated by phone and/or text. There are not physical keys to use. Instead there is a Latch app that you download and use to enter the parking garage, elevator and room/apartment, etc. It takes some time to get used to and not all of the entries & exits are listed logically. For our group, we all used one login and password, just FYI. Not sure we would stay here again, we realized how nice it is to have actual people to talk with at a typical hotel if you have an issue.
Overnattede 11 nætter i januar 2025
Verificeret

4/10 Ringe

Claire

Synes godt om: Rengøring
Synes ikke om: Kommunikation

Latch key system made for a horrible experience

Getting into the property was a nightmare. The Latch smartphone locks didn't work. Their system was down the first night and I waited 30 minutes for someone to call me back and manually enter me into the system. The elevators require the Latch app to work and the app requires wifi. Wifi doesn't work in parking garages, so I struggled the first 2 days with getting the elevators to work. Not worth the trouble.
Overnattede 3 nætter i marts 2023
Verificeret

8/10 Godt

Carissa

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Kommunikation
Absolutely wonderful place to stay - except could never ever contact anyone by phone to help in any way. After a long delay they'd send an email and call (which I always missed due to flights so go voicemail) and if I replied to email immediately I'd still not get a response until too late. The Latch system (instead of keys, to enter every door and use elevators) did not work for my phone and no employees understood how it worked. I absolutely needed to have service which I did not inside of the elevator so an employee at the leasing office had to let me in so I could get service at the top floor . It took hours and hours of everyone's time. We were given late checkout as an apology, which I appreciated. (the leasing office people were really uncomfortable because it was not their rental situation, but helped as much as they could. We had just wandered in because we had the wrong address and thankfully they could access our floor in our building)
Overnattede 4 nætter i juni 2025
Verificeret

2/10 Bundkarakter

Paul

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter, kommunikation
I've never been more appalled in my life. This was an expensive rental. I called as i was in the Uber to confirm information for checkin. I was asking to check in 30min early. Was told she would check and call me back...never called back. Went to the 49ers game then to the hotel and couldn't get into the building. Called every number available through the callbox and emails presented and could not get in touch with anyone for an hour as i stood out on the street with my luggage. Ultimately had to book another hotel as it was close to midnight and i needed somewhere to go. This was the second time having issues getting into the building and they refused to refund my stay. STEER CLEAR OF THIS PLACE!
Overnattede 3 nætter i september 2024
Verificeret

4/10 Ringe

Janet

Synes ikke om: Kommunikation
The property requires two apps to enter: the latch app and another one developed by the property. The instruction and code for the latch app never arrived - even after we contacted the property. My apartment uses latch and I have no issue receiving any related info except for this property. For the other app, there was always a "cannot connect to server" error message, preventing us to do anything. We ended up booking another hotel and since this payment was not refundable we basically wasted a few hundred dollars. Communication is way faster if you let Expedia customer service contact the property for you - we told the property about the check-in issue in the morning and there was no response until we contacted Expedia.
Overnattede 3 nætter i november 2023
Verificeret

6/10 Okay

Blair

Synes godt om: Rengøring, værelsets komfort

Nice Apartment but noisy and access difficult

The apartment is well sized, clean and comfortable and is well located in the centre of Silicon Valley. Unfortunately the apartment fronts onto the El Camino highway and is therefore really noisy between 7am and midnight. Fortunately it quietens down overnight so sleep is possible. In the evenings though it is difficult to hear the TV over the traffic noise. Initial access is difficult as there are two garages and 6 different lifts each access a limited number of apartments - the lifts don't indicate which apartments they service, so if you are unlucky you may have to go up and down 6 lifts before you find the right one. You also need to download an access app to secure entry, so if boy have arrived from overseas and you don't have cell coverage then you are in trouble. It took us two hours to gain access to the apartment and that was only via the assistance of some residents. There is secure underground garage parking which is great but access requires you to get out of the car use your app to access the control pad to then open the gate, regrettably by the time you get back to your car the gates have already started to close again - sometimes you can get in other times you have to repeat the process - if there are two of you then you can use your passenger to trigger the gate whilst you then drive through.
Overnattede 8 nætter i marts 2024
Verificeret

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Simply beautiful room

The room was in a fully furnished, brand new apartment building. It was a great way to spend a business trip in which I was traveling with a friend, as we each had our own rooms and bathrooms. The room was utterly gorgeous and very comfortable. It was like having a second home on a business trip. I'd definitely stay here again. Because this isn't a standard hotel, the check in process was a bit different, and could have been simpler. For example, after booking, i received about 5 different emails, each of which expected me to do something different (e.g., notify them how many keys I'd need, or whether I needed parking accommodation). If I had missed even one of them, then check in might have been more challenging. Once I arrived, I could pick up keys from a lock box and head up to my room. Instructions never mentioned that there were two elevators and that there was literally no way to get to my room from the elevator I first chose. I circled the floor for a solid 10 minutes confirming I wasn't crazy. Then I had to physically go to the apartment office to get parking instructions, because despite providing information that I'd need a parking spot, no info was given. Turns out there were no restrictions on parking despite each spot being numbered. Another confusing step was that, despite having received paperwork, there was no mention of my room number on it anywhere. I had to go to the apartment office to ask for help. Quieter than a hotel, but not without noise
Verificeret

2/10 Bundkarakter

Verificeret rejsende

Synes ikke om: Værelsets komfort, kommunikation

Beware location and access system

Very noisy location, heavybtrafficvfromnEl Camino Real. Very cumbersome use of Latch app. Early check in did not work; cystomer support nit able to solve issues. Waited three and half hours to get access. Clean apartment and comfortable beds.
Overnattede 6 nætter i oktober 2022
Verificeret

2/10 Bundkarakter

Janelle

Synes godt om: Rengøring
Synes ikke om: Kommunikation
Does not match picture on listing. No front desk; no one answers the customer support phone numbers. Not enough towels or blankets. This listing was inaccurate and very disappointing.
Overnattede 5 nætter i februar 2025
Verificeret

2/10 Bundkarakter

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Kommunikation

Not great

Room was ok. No onsite staff. All interaction was via phone or email. Communication was awful. Reply took hours. All communication took multiple contacts, never got the same answer, no one cared. Road noise was so excessive. Beds were crap. Electronic lock system never worked the first time and was excessively cumbersome. Minimal kitchen plates, cups. No supplies. Would not go back.
Overnattede 14 nætter i januar 2023
Verificeret

2/10 Bundkarakter

Bogdan

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Kommunikation
Agency didn’t work appropriately, they just didn’t give keys