Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Vi bør nævne
Dette overnatningssted har ingen elevatorer
Den sæsonåbne pool har åbent fra maj til september
Poolen er tilgængelig fra kl. 09.00 til kl. 21.00
Kun registrerede gæster kan opholde sig på værelserne
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen
Der serveres ikke alkohol på dette overnatningssted
Ofte stillede spørgsmål
Har River Rock Hotel Mountain Home en pool?
Ja, dette overnatningssted har en udendørs pool. Der er adgang til poolen fra kl. 09.00 til kl. 21.00.
Swimmingpoolen er lukket fra den 20. september til og med den 24. maj hvert år.
Er River Rock Hotel Mountain Home et kæledyrsvenligt overnatningssted?
Nej, kun servicedyr er tilladt på overnatningsstedet.
Hvor meget koster parkering hos River Rock Hotel Mountain Home?
Der er gratis selvstændig parkering på dette overnatningssted.
Hvornår er indtjekning på River Rock Hotel Mountain Home?
Indtjekning fra kl. 15.00 til kl. 22.00. Indtjekning uden for åbningstid er ikke mulig.
Hvornår er udtjekning på River Rock Hotel Mountain Home?
Udtjekning er kl. 11.00.
Hvor ligger River Rock Hotel Mountain Home?
Dette hotel med golffaciliteter ligger i hjertet af Mountain Home, kun 2 km fra Hickory Park, Mountain Home City Hall og Baxter Regional Heart Clinic. Derudover ligger Donald W. Reynolds Library - Baxter County Library og Baxter Regional Medical Center ca. 3 km derfra.
Anmeldelser
Anmeldelser af
7,6
Godt
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
8,4
Rengøring
8,2
Området
8,4
Service og personale
7,6
Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 77 af i alt 262 anmeldelser
10 - Fremragende
77
Bedømmelse på 8 − Udmærket. 96 af i alt 262 anmeldelser
8 - Udmærket
96
Bedømmelse på 6 − Okay. 54 af i alt 262 anmeldelser
6 - Okay
54
Bedømmelse på 4 − Dårligt. 19 af i alt 262 anmeldelser
4 - Dårligt
19
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 262 anmeldelser
2 - Forfærdeligt
16
Anmeldelser
Verificeret
10/10 Fremragende
gary
10. jul. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The resturant was closed.
gary
Overnattede 1 nat i juni 2022
Verificeret
6/10 Okay
Stephanie
9. jul. 2022
Synes godt om: Service og personale, faciliteter
Check in was a breeze and staff was very friendly and helpful. As we entered our room we thought the scent was fresh smelling and at first glance everything appeared in great condition. Upon closer inspection there were beetles (cannot verify if they were roaches or not) of various sizes hidden throughout the room; under the bathroom counter, under the desk, we pushed the recliner back to the wall and there were more. Let me clarify that they were all dead so with a more thorough vacuuming this wouldnt have been an issue. We didnt see a single live bug in our room the entire stay. The bed was equipped with 4 pillows, a flat sheet and fitted sheet, the box spring also had a fitted sheet on it. It was clear that it had been some time since the box spring cover was changed; visibly dirty and had a nickle-sized stain of what appeared to be chew spit on it. We then pulled back the flat sheet and the fitted sheet appeared to be clean but there were lots of human hairs and grass clippings when we looked closer So we gathered that the flat sheet and pillow cases were all that were changed possibly? We covered the bed back up, went and bought our own sheets and pillows as we were going to be sleeping there for 6 nights and called it good. The bathroom was clean, same with the towels, and the water was nice and hot. The pool was also clean, just slightly cloudy (I think from sunblock and direct sunlight) we swam quite a bit and enjoyed that part of the stay during the 100 degree days.
Stephanie
Overnattede 6 nætter i juli 2022
Verificeret
4/10 Ringe
Leo or Revonda
5. jul. 2022
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms had terrible smell, carpet was awful. No service after 6 , we could get no ice, no access to vending machines.
Leo or Revonda
Overnattede 11 nætter i juni 2022
Verificeret
8/10 Godt
Minh-Thuy
27. maj 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a good short stay here, no big complaints. Obviously don't expect frills for the price. Service was great and accommodating for our rather frequent changing needs (oh travel delays). Housekeeping seemed to be a bit spotty despite leaving the sign out requesting it.
Minh-Thuy
Overnattede 3 nætter i maj 2022
Verificeret
10/10 Fremragende
Kimberly
14. maj 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff friendly but no one at counter if our need anything after 5 but you can call an someone will come down there, from where I don’t know.
Kimberly
Overnattede 1 nat i maj 2022
Verificeret
8/10 Godt
Jeff
12. maj 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good inexpensive room
It was a good inexpensive motel room to spend a couple of days in.
Jeff
Overnattede 2 nætter i maj 2022
Verificeret
6/10 Okay
Jeffery
27. apr. 2022
Synes godt om: Rengøring, service og personale
Needs new mattress
The bed mattress was in bad need of replacement. I only saw one employee; the one that checked us in. He was very friendly. He said the restaurant would be opening in about two weeks and that they were doing some upgrades.
Jeffery
Overnattede 1 nat i april 2022
Verificeret
6/10 Okay
Tim
25. apr. 2022
Synes godt om: Rengøring, service og personale
It's a basic old rundown holiday in that's in the process of a renovation. Met my basic needs but no frills. It was clean enough. Similar to a red roof or a motel 6.
Tim
Overnattede 1 nat i april 2022
Verificeret
2/10 Bundkarakter
Sharon
23. apr. 2022
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointed in Hotels.com for listing
I cannot believe Hotels.com even lists this facility- stacks of old mattresses in parking lot, curtains literally hanging in shreds- 99% vacant as in condemned and I paid hotels.com and had to rent another place to stay
Sharon
Overnattede 1 nat i april 2022
Verificeret
6/10 Okay
Nathaniel
17. apr. 2022
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is not what is pictured for sure, but the room was clean. Never seen anyone working at all they left the key on counter to get into room.
Nathaniel
Overnattede 2 nætter i april 2022
Verificeret
10/10 Fremragende
Tom
8. apr. 2022
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was clean and well-maintained for an older property. The king sized bed was comfortable.
Tom
Overnattede 2 nætter i marts 2022
Verificeret
10/10 Fremragende
JIM
19. jan. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful Place
Very enjoyable. Friendly staff. Clean and quiet. Who could ask for more?
JIM
Overnattede 2 nætter i januar 2022
Verificeret
4/10 Ringe
Verificeret rejsende
17. jan. 2022
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing
Definitely an older, lower end place to stay--which isn't necessarily a deal breaker. But, terribly outdated technologies, lacking overall cleanliness, unfortunate plumbing (toilet repeatedly broken and nasty water backing up into the bathtub), broken down mattresses... disappointing. The staff was nice enough and doing what they can, but this multi-night stay was not great and uncomfortable. Ended up bailing on final night (they don't do refunds) in order to stay somewhere more comfortable. Choose to stay here due to proximity to hospital.
Verificeret rejsende
Overnattede 5 nætter i december 2021
Verificeret
8/10 Godt
Patrick
21. dec. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a nice comfortable stay, check in was easy.
Patrick
Overnattede 2 nætter i december 2021
Verificeret
8/10 Godt
Patrick
2. dec. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice comfortable room, got a good night sleep
Patrick
Overnattede 4 nætter i november 2021
Verificeret
6/10 Okay
Verificeret rejsende
29. nov. 2021
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel Needs Work
I would give this hotel a lower rating if it weren't for the friendliness and promptness of the staff in fixing our issues.
This hotel is old and in poor condition. A sign stated they were in the process of remodelng. The lobby is only open from 9 am until 7 pm. If you need anything outside of those times you have to call a number for assistance.
The first room we were in reeked of stale cigarette/cigar smoke. The smell was so bad it was hard to sleep. After we returned from our outing the next day, I spoke to the gentleman at the front desk. He knew whic room we were talking about.
He moved us to another room. We had issues with the keycard reader but it was resolved by changing the batteries in the door.
The staff we had interactions with were very nice and apologetic for the issues we had or not being able to respond immediately due to being the only person available.
This hotel needs serious work on the building's outside and in the rooms.
Verificeret rejsende
Overnattede 4 nætter i november 2021
Verificeret
8/10 Godt
Patrick
26. nov. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice comfortable room
Patrick
Overnattede 2 nætter i november 2021
Verificeret
4/10 Ringe
Verificeret rejsende
2. nov. 2021
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sad situation. Will not return.
Arrived at the hotel. The lobby was unattended, but had a phone to call. The person picked up and was there about 10 min later.
I had accidentally double booked but they had no clue. Still waiting for resolution as they have been unavailable for the hotels.com people.
This used to be a nice older hotel that was clean and friendly. This has changed. Now it’s older, showing age and in disrepair. Room was musty, towels were funky and worn out and I even managed to spot a wayward roach on the ceiling. I have been staying here the past 5 years, but will not be returning.
Verificeret rejsende
Overnattede 2 nætter i oktober 2021
Verificeret
10/10 Fremragende
Kelly
21. okt. 2021
Synes godt om: Rengøring, service og personale, værelsets komfort
Pleasant stay
The Hotel is an older building, in my mind a 60s or 70s retro. Fun. Everything was clean and worked as it should. I would stay here again and recommend to others.
Kelly
Overnattede 1 nat i oktober 2021
Verificeret
2/10 Bundkarakter
Timothy M.
17. okt. 2021
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed
Terrible
Hair on pillows and roaches on the wall about sums it up.
Timothy M.
Overnattede 1 nat i oktober 2021
Verificeret
2/10 Bundkarakter
Cheryl
11. okt. 2021
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Horrible service. Didn't book reservation before 7:00 pm so they would not unlock the door - couldn't check in - had to find another hotel. Now have to deal with trying to get my money back.
Cheryl
Overnattede 1 nat i oktober 2021
Verificeret
8/10 Godt
Ross
30. sep. 2021
Synes godt om: Rengøring, service og personale, faciliteter
Nothing fancy, but the staff was great and the room was clean. I would stay here again if I am in the area. The hotel has a retro vibe and although I did not get a chance to use it, the pool was large and looked nice.
Ross
Overnattede 1 nat i september 2021
Verificeret
8/10 Godt
Jennifer Nicole
27. sep. 2021
Synes godt om: Service og personale, faciliteter
The staff was accommodating and pleasant. The property isn’t new so it seems somewhat dated but clean. I will take clean and pleasant over anything.
Jennifer Nicole
Overnattede 2 nætter i september 2021
Verificeret
6/10 Okay
Richard
9. sep. 2021
Synes godt om: Service og personale
Synes ikke om: Rengøring
No ice machine accessible after 7pm, you have to ask for ice and after7pm nothing at all. Dirty room, i looked under my bed and found an unopened beer, half a pack of cigarettes and a used cup. Old console tv with a defective remote. The only poditives were the room was cheap and quiet
Richard
Overnattede 3 nætter i august 2021
Verificeret
8/10 Godt
Carolyn
7. sep. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place was overall clean, with a few exceptions like one blanket had cigarette hole burn marks and the carpet really needed to be shampooed/cleaned. Very pleased to not see any bugs of any kind nor evidence that any existed there! Staff was very nice, but the lobby did not open at the stated in the book.