Dear Brenda,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

Dear Sheila,*We are so happy to hear that you enjoyed your stay with us, and that our cleanliness of room and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, Thanks again!

Dear Arlene,Thank you for your time to review us on Expedia, You rated us low shows that something did not went well during your stay- we apologize for any inconvenience caused to you. However there is no feed back or comments from you or we do not have any issue reported during your stay to fix. Please let us know the issue so we can try to make it right. All front desk staff are empowered to fix any reasonable issues may arise during stay at the hotel.Thank you and hope to welcome you back to our hotel!

Dear Melanie,Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

Dear Caryn,Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.Sincerely,

Dear Joseph,Thank you for amazing review. Thank you so much for positive feedback. We’re thrilled to hear; you enjoyed our hospitality at Best Western executive Inn for your recent stay. It made our day!Our whole team works very hard to provide superior guest services, but we can only do it thanks to amazing guests like you. Thanks again for your kind words and we hope to see you again.

Dear Alyssa,We are so sorry to hear about your experience with our {product}. We aim to offer superior guest services for all our guest’s satisfaction and will do whatever it takes to take care of you. Please contact us for any feedback or suggestion you may have.

Dear Lisa,Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.Sincerly,

Dear Christiane,Thank you for the review, we do not entertain the bully or rude customers. Nest time be kind to other ethnicity people.

Dear Brandon,Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. we are committed to provide superior guest services.I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.If you kindly take a minute to share your positive experience of your stay at Best Western executive Inn on trip advisor, would help other traveler and us .

Dear Douglas,Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.

Dear Mark,Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.

Dear Bryce,Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.Sincerely

Dear Jennifer,Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. we are committed to provide superior guest services.I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotelSincerely

Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.

Dear Shannon,Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.Sincerely,

Dear Jason,Thank you for the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. As you must be aware that shortage of staffing is everywhere- and everything is expensive- we are not spare from this situation in order to provide you the clean room on time with the promised breakfast and amenities with very little help we do not have much flexibility to offer. In this situation time management is very crucial to control the cost and time else breakfast can turn in to lunch time and promised guaranteed 3 pm check in time will be further delayed- labor time can make room rate can be expensive tooI hope I am able to address your concern.Hope I am able to answer your concern We hope you will come back and see us again soon.,

Dear Anna,Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.

Dear Joseph,Thank you very much for your comments, we appreciate all constructive feedback from our guest. Thank you for acknowledging out well prepared and clean rooms. We will endeavor to attend to all your comments. We pride ourselves on our hotel’s cleanliness and superior guest services as it reflects the cleanest hotel in the area. Please contact the hotel directly if you may have any further concerns.

We are so sorry to hear about your experience. We aim to offer superior guest services for all our guest’s satisfaction and will do whatever it takes to take care of you. Please contact us for any feedback or suggestion you may have.

Dear Receba,Thank you o much for your review.Thank you for admitting that you are professional......!!! as you mentioned only half story. You did not mentioned bullying & yelling at my front desk to get free 3 hrs. early checking. You were very rude to owner as well, when she tried to mentioned and explain 150.00( NOT 1500) incidental, you started screaming at her. I am sure you must be having bad day but there is no excuses to treat other bad. Always remember- there is no fume without the fire.

Dear Trace,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback specially during your stay so it give us fair chance to make the thing right for you so you can enjoy your stay and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.

Dear Lori,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dear Marcus,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dear Sarah,Great to hear your overall experience of Best Western Executive Inn, during your stay was good and that you recommended our hotel as “good value and worth a visit”. Thank you for staying with us .I am looking forward to having you again as a guest in our hotelThank you,

Dear Rebecca,Thanks for ranking us very high. We are thrilled that our hospitality made your experience memorable, our staff will be happy to read what you wrote. we put our guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we are looking forward to seeing you again.

Dear Elise,Thanks for leaving us such a wonderful review. We are thrilled that our staff made your experience memorable, we put our guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words for the breakfast we offered. I am glad to know that you enjoyed. We are looking forward to seeing you again

Dear Melanie,Thank you for completing survey. Thank you so much for positive feedback. We’re thrilled to hear; you enjoyed our hospitality at Best Western executive Inn for your recent stay. It made our day!Our whole team works veery hard to provide superior guest services, but we can only do it thanks to amazing guests like you. Thanks again for your kind words and we hope to see you again.

Dear Deborah,Thank you for the perfect rating and taking your time out to share your experience with us. We work hard to meet expectations like yours and we are happy to hear we hit the mark for you. We count ourselves fortunate for guests like you. We look forward to seeing you again in futureBest Wishes,

Dear Anonymous,Thank you for the review. Our pricing and policy with children over 12 are comparable to similar properties in the area and we feel we provide good value given our central location and extensive facilities. On Expedia website, it is clearly stated that children under 12 stays free. Your reservation with hotels.com was for originally for 1 adult and 2 child, both children were over 12 years age, Charged 25 for the one for 16 years and other was included in price. In the line of fair practice to every guests-we do not differentiate in house reservation or 3rd party.Best Wishes.

Dear Marjorie,Thank you for taking the time to review your stay with us. Best Western Executive Inn team is incredibly happy and thankful for your appreciation. We put our guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you very much for your comments, we appreciate all constructive feedback from our guest. We will endeavor to attend to all your comments to provide superior guest services.Looking forward to seeing you again soon.Best Wishes,

Dear Daniel,Thank you for completing survey. Thank you so much for positive feedback. We’re thrilled to hear; you enjoyed our hospitality at Best Western executive Inn for your recent stay. It made our day!Our whole team works very hard to provide superior guest services, but we can only do it, because of amazing guests like you. Thanks again for your kind words and we hope to see you again

Dear Doris, I apologies about inconvenienced, however when you book room with expedia or other online platform we can not cancel or modify the reservation from our side that is in our contract with expedia - if we do so hotel get penalize. We have not receive any cancelling request from expedia on the day of your arrival - so we hold the room for you. I receive call from expedia cancellation on 4th Oct for no show of 2nd oct. that is past more than 2 days to call for cancellation for no show - so Please contact expedia and moving forward double check your reservation place, date as most of the same day - last minute reservations are non refundable . Thank You

Dear Mirium Emond,Thank you for advertising and spreading a word that we do not have elevator, it will help many many people ,just like you who do not take time to read all amenities offered by the hotel as all websites including expedia, it is clearly mention that we do not have elevator. Now lesson learned- In future when you book room online please TAKE SOME TIME TO READ WHAT AMENITIES HOTELS OFFER BEFORE MAKING RESERVATION AND TAKE SOME MORE TIME TO CALL THE HOTEL TO FIND OUT THE AMENITES YOU WANT THAT HOTEL OFFER OR NOT - JUST FOR YOUR CONVENICE.Thank you again for advertising for us in form of review.Sincerely

Dear David, We deeply are apologizing the inconvenient caused to you for 15 min wait to check out however we gave 2 signs at front in simple English to assist the guests-if you need help please dial 0 for the assistance and if you want to check out just drop the key in the basket as you already got your receipt from expedia., Due to short of staff the front desk agent are wearing many hats from helping guest, answering the phone, taking reservations, assisting in breakfast or helping in laundry to anything and everything you can think of , of course our intention was to not to ignore you or any guest, therefore we have signs out there for your convenance, it took more than 5 mins. attend you.You could have just dialed 0 from where you were waiting and we could have assisted you promptly. Hotel was full on the weekend , for the issue of to noisy neighbors or bad cable connection (No other complaint about it) it all comes to one remedy, it takes only a minute to dial 0 from your comfort of room to report any problems as we could have happy to assist you as we always carry the hotel phone. In future please don't hesitate to call front desk any assistance you may need or to report any issue or problem so we can try to resolve any issue or problem in your presence to make the things right to your stay better as your satisfaction is very important to us. Reporting after check out does not do any good to you but it will you complaining and unhappy..

Dear Dena,Thank you very much for your comments, we appreciate all constructive feedback from our guest. We apologize, we did not meet your expectations. We will endeavor to attend to all your comments and complaints as soon as reported during your stay as we have 24 hrs. front desk for your assistance. In your case we have no complaint or notes on file -In our defense, if the problem is not reported -we can not fix it. Hotel deserve fair opportunity solve the issue in your presence if has been reported.

Dear Jackie, We are thrilled that our hospitality made your experience memorable, as we put our guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words

Dear Bruce, Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.

Dear Julia Hayes, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future and report the problem while you are hotel. washer and Dryer is not hotel's property and it is managed by 3rd party , therefore we have Sign posted right above the washer and dryer legibly typed in English . We checked the hair dryer every day and it is working very well, if you would have let us know we could have replace or show you how it works. We are politely requesting, if you have muddy boots or shoes please scrape the mud outside . in order to keep entrance welcoming for other guests - How you feel if you have to walk to your room from muddy entry ways? So far all who has to deal with mud , they have been very cooperative ,understanding and accommodative as I never had complain form them so far. It is called common courtesy to others.

Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am sure your bank must have release the incidental authorization. If not please send me your end of the month official bank statement showing the charges. we will refund it. We explain and show the notice posted at front desk to each and every guests who are using debit and credit how it works. In order to provide you nice, comfy clean and damage free room with best possible rate we must have refundable deposit - if we do not find any damage to furniture and linen as everything is very expensive . We will release that deposit upon your check out. If you use debit/credit card its up to your bank how soon they will put that back on your card. we always suggest to pay Incidental with cash as front desk will check your room in your presence and if nothing is damage you get your cash back at your check out time. Thank you again for the review, It will be helpful to many review readers to understanding how Incidentals deposit works at the Hotel.

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Dear Jessica, Thank you for your review and for choosing our hotel for your recent stay at Best Western Executive Inn. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.

Dear David, Thanks for leaving us such a wonderful review. We are thrilled that our staff made your experience memorable, our staff will be happy to read what you wrote. we put our guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we are looking forward to seeing you again. We greatly appreciate your loyalty to our hotel and brand.