2/10 Forfærdeligt
Deanna
Rejste med familie
6. okt. 2025
Incredibly overpriced for the service & shape of the property. Pool was closed, but there was no mention of that ahead of time. Nobody was ever at the front desk to assist with anything, it would take multiple calls to get someone or you’d just have to go looking since the phone wasn’t answered. It says free parking on the website, but that is ONLY for the night of your stay, nowhere did it say that you’d be charged parking while gone for your trip. The shuttle is NOT 24/7. Our flight was delayed & I requested a shuttle at noon, but was told they wouldn’t take us after 11am (checkout time) so we had to park at the airport instead. Before leaving I requested a refund for the parking charges that were charged at check in since we wouldn’t be leaving our car anymore & was told I’d be refunded & they wouldn’t give me a receipt after asking multiple times. I was still charged for parking even though we didn’t park there!!! The waffle batter dispenser was broken & even after spraying the waffle maker they stuck & had to be scraped out in pieces & to top that off the waffle maker fell down while doing so & burned hand. The whole experience was unpleasant & I will NEVER stay here again, the close proximity to the airport isn’t worth it!!! STAY SOMEWHERE ELSE!
Deanna
Overnattede 1 nat i oktober 2025