Hoteller i Moscow

"Staff is amazing, hotel is super clean. Love it!"

"Machines is breakfast area we’re not working. Vending machines did not working. Cleaning staff left used towels in room and did not replenish soap in room. Tried going to front desk and could not get a response. Individuals drinking in parking lot and playing loud music until early hours!"

"This is a factual report, and not an emotional one. The manager is a kind, helpful person, but is the sole operator. I was in a room, which when I walked in was clean-looking. There was a light on, I had food in my hand, so I didn't bother to turn on any others. I sat on the bed to eat as there was no chair in the room. When I finished, I prepared to go to sleep because I got in late, I noticed flying insects at the top of the vanity mirror. It was only about 2 or 3, at first. So, I took care...

"The ac worked great.. The room stayed cold. However the room was dusty and had not been swept. The night shade didn’t work. I didn’t call the front desk to have the items fixed because we got in late. The carpet in the hall had not been vacuumed. The bed was soft and clean. The bathroom door wouldn’t close because a piece of the door was broken. Not sure I would stay again."

"I reserved a room with a King bed and they ended up giving me a room with 2 small beds. The room was clean, air conditioning worked well. Just wish I would have gotten what I paid for is all."

"Staff was made aware that the door to my room didnt lock and that the keypad didnt work, so basically my door was just unlocked all the time. Anyone could have just walked right in at any time. I was told basically that theres nothing they could do and that there were no other rooms to move me to until the day before i check out. Ive been here for three days already without a functioning lock on my door. "

"Sketchy checking in, no one is ever at the front they leave a list of numbers to text for help, it’s like someone living there managing the place with babies and kids everywhere. Room was already booked so they had to give us a different room with less features. They do not clean your room multiple night stays, they don’t issue more towels, I’m a big girl and we were denied. The room smelled strongly of some kind of fume smell there were bugs on the floor and they also say you have to supply...