Hoteller i Montville

"Booked and paid through Expedia. When checked in obviously had to put down security deposit. When checking out I noticed two pending charges from the hotel and just left it alone assuming they both would fall off. One did not come off. Contacted hotel to resolve and got no resolution so has to file dispute with bank. Other than that it was fine."

"The front desk employee was very helpful. Our room was clean well maintained. We did not have hand soap. The kind, helpful, happy gentleman Ed (that was all by himself ) in the restaurant a great employee. There were some rude customers around that morning. He just put up with it and continued his work happily! We would definitely stay here again."

"No toilet paper, no shampoo and tv not working. Bed was okay. "

"This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there."

"We booked this motel mainly because we have kids and they wanted to swim in the pool. The pool was not filled up and when we asked about it the staff said they didn't know when it would be filled up. Was a real bummer for my kids. Probably won't be back there or recommend"

"Breakfast not much options."

"Great breakfast"

"Very spacious room with a small kitchen"

"Bed was super small"

"I arrived late the staff was friendly and prompt when checking in made check in easy,room was clean ,breakfast was fabulous would stay again"

"It is ok kind of hotel in terms of value for the money"

"Bed bugs are the only complaint about our stay."

"We stayed 2 nights. The room was not cleaned while we were gone but they did bring clean crappy towels that were left on the sink. The room also smelled nasty."

"Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!"

"The staff could not be more pleasant and helpful.... this hotel fully lives up to its superlative reviews."

"The staff was very courteous and helpful our whole stay"

"The website indicated that they had a pool but at check-in I was told that they remodeled the previous year and the pool was removed. We would not have stayed and paid a premium price for the hotel room if we knew ahead of time that there was no pool. The desk clerk did not provide extra blankets when requested. The clerk provided sheets and tried to tell me that they were blankets. We will not stay at this hotel again."

"Rudeness and ignorance from front desk employee Debbie. She came off as a rascist Karen that didn’t want to help me check in. The stay was not worth the money. Room was not updated and I wasn’t told where the hot tub even existed."