This is a great place to stay if spending time in Monteverde or St. Elena as it's centrally located. The room was large, beautiful, and very clean with a comfortable bed and modern bathroom.
Free breakfast was cooked to order, plentiful, and delicious. There are no "views" as it's tucked in against tall trees.
Some of the less than 5 stars above are because the check-in staff person woman was rude to us because Expedia said I had already paid half, and Expedia had failed to charge me (from booking 5 months prior - who can remember that far back?), and I had to go lookup Amex charges, which didn't exist. Once I paid what was due, I tried to make nice with her, as it wasn't my fault either, and she continued to chastise me that she knew better! So she clearly doesn't know about customer service. The male manager was extremely nice the next day. The WiFi didn't work well. And also they were using a very noisy leaf-blower for a while in the morning, which really disturbed our ability to enjoy the morning.
