4 udendørs pools, parasoller, liggestole
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Anmeldelser af Iberostar Selection Rose Hall Suites - All Inclusive

5 out of 5
Iberostar Selection Rose Hall Suites - All Inclusive
Rose Hall Main Road, Montego Bay-Little River P.O, Montego Bay, Saint James

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 534 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 281 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 114 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 46 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1005 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Scarlet Raina

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was gorgeous all the staff was so helpful, the resort always has something going on and you have got to shop from the locals on the beach they have the best stuff
Overnattede 6 nætter i maj 2024
Svar fra Quality Manager den 22. maj 2024
Dear guest,Thank you very much for your comment and for sharing it with us. It is a pleasure to know that you enjoyed your stay at our establishment and we hope to welcome you again in the future.Best regards,Iberostar Selection Rose Hall Suites

4/10 Dårligt

Allison

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Ana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

6/10 Okay

Craig

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Was a very average stay. The property is nice, but not great. A good amount of amenities. The people are friendly(for the most part), but the service is the definition of island time. No one is in a rush and to get anything don't too hours.
Overnattede 4 nætter i maj 2024
Svar fra Quality Manager den 13. maj 2024
Dear Craig,Your feedback has been received with gratitude, and we are sincerely grateful for your time in sharing your thoughts about our hotel. It is great to hear that you appreciated the friendliness of our staff and the variety of amenities available. However, we understand that each guest has unique preferences and expectations, and we sincerely respect yours. Therefore, it is essential to note your feedback regarding the speed of service delivery, as it provides us with an opportunity to continually reassess the balance we strive to maintain between relaxation and efficiency.In the future, we hope that Iberostar will remain in your holiday plans, until the next time we meet we wish you all the best. Regards,Iberostar Selection Rose Hall Suites

8/10 Udmærket

Shamani

Overnattede 3 nætter i april 2024

8/10 Udmærket

Ronnie

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Good place, great food, they don’t tell you that certain liquor that’s top shelf you have to pay for which is misleading for an all inclusive. There were a few times that I did see roaches. Other than that it was a blast. Rooms were cleaned every day and towels replaced, staff was extremely friendly and willing to get anything you want.
Overnattede 7 nætter i april 2024
Svar fra Quality Manager den 3. maj 2024
Dear guest,Thank you for sharing your helpful review. We are pleased that you enjoyed your holiday, and we will gladly look into your areas of concern. Please come back again soon. Best Regards,Iberostar Selection Rose Hall Suites

4/10 Dårligt

Shawn

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I usually stay in the one next door (grand) but because I have young kids this time I had to stay in selection. It seems like they were renovating because there was construction equipment in the hallways. Also when I got to my room I had to request to be moved 3 times due to the strong odor of mold. They need to address this issue. I won’t be coming back and I wouldn’t recommend anyone stay there until the mold issue is resolved.
Overnattede 3 nætter i april 2024
Svar fra Quality Manager den 6. maj 2024
Dear Shawn,Thank you for sending us your review and for your loyalty to our company. We sincerely regret that we did not fulfil your expectations on this occasion and will forward your comments to the correct departments for their consideration. Please allow us another opportunity in the future to satisfy you completely.Kind regards,Iberostar Selection Rose Hall Suites

8/10 Udmærket

Rebecca

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great resort, the staff is incredibly friendly and very hospitable! Rooms are nice, I’d give them a B for cleanliness but deduct scoring because we had a broken cabinet and a broken door handle to our balcony which takes away from the aesthetic in my opinion. I’d say the biggest con of staying here is the food. It takes a few days to figure out where to eat with the best food. Buffet is mediocre at best, option for eggs or an omelette was our go to. We had great food at the Asian restaurant and pretty decent food at the steak house, although steak is cheaper cuts and are fatty. Horrible experience at the Italian restaurant, definitely do not recommend, not sure how they manage to make pasta taste so horrible. We’ve stayed here twice now and usually our only complaint is we wish they would bring on top tier food manager who understood they need to have a few stand out food options which make their guests dream of coming back. Room service is absolutely disgusting! We tried everything during our last stay and literally tasted a single bite of each it was just gross and looked as bad as it tasted…literally even the nachos!! The bars do a good job and the bartenders are great, but don’t expect top shelf booze of any kind unless you’re paying for prestige membership which gives you access to the bar with better quality booze. That said, if you’re not a big drinker then the well booze probably won’t bother you. Overall we’ve had two good trips here and would recommend.
Overnattede 4 nætter i april 2024

8/10 Udmærket

Bobbie

Overnattede 5 nætter i april 2024

10/10 Fremragende

Jenny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra iberostar den 22. apr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 Fremragende

Kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Oralando Hylton den 13. apr. 2024
Good Afternoon Kimberly,Thank your for taking the time to give us a 5 star Expedia review we truly appreciate it and we are happy to know that you had a remarkable experience at our property.

8/10 Udmærket

Alfred, Hawthorne

Rejste med familie og småbørn
Synes godt om: Rengøring
I will not go back
Overnattede 6 nætter i marts 2024
Svar fra iberostar den 8. apr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

4/10 Dårligt

Georgiy

Rejste med familie og småbørn
Synes ikke om: Faciliteter
Food was disgusting, shows were terrible. Room service was horrible the food tasted old. Repeated the same shows over and over. Never again will i stay here
Overnattede 5 nætter i marts 2024
Svar fra iberostar den 8. apr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Michael

Rejste i en gruppe, Rejste med familie og småbørn
Synes ikke om: Service og personale
Hello, The property is pretty rundown and the main pool was often dirty. When we arrived- we asked to upgrade our room to an ocean view which we paid extra for, but when we checked in- we ended up with a corner room with a resort view and a partial ocean view. The other family we traveled with had the same room but on the floor below us. They didn’t pay request an “upgrade” The food at the buffet was not great and they don’t often refill items when they run out or become low. The service was also non-existent at the buffet. The overall service was very disappointing. Most of the servers seemed to not want to be there or very put out when we would ask for anything or extra items. We felt like we were bothering them. Example- We like to buy and order bottles of wine /champagne with our dinners. There was very little to no pool service each day and they do not offer a pool menu or munchies. Also not a fan of not having any bottled water options (even for purchase) especially when several of the water filtration system machines were broken throughout the resort. Things that we found to be great at this resort: The Kids Club and the women who work there. They are wonderful and nurturing people! The jerk chicken that they grill on the beach daily. So delicious! The entertainment during the day and evening. Our kids loved it!! We were a group of 4 adults and 3 kiddos. We are polite/easy going and great tippers. We will stay at the Hyatt Ziva/Ocho Rios next time.
Overnattede 4 nætter i marts 2024
Svar fra iberostar den 5. apr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Fremragende

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is very beautiful and well-kept. The best part was beach that was wide and clean. We really liked that all restaurants were walk in without reservation that allowed us to try almost all of them. I was not impressed by the breakfast but lunch was really good. The biggest minus was not the best evening entertainment. During day the team was ok but in the evening it was not good at all. We were in Iberostar Maya and it was so much better. Otherwise, we will definitely recommend this property and we had great time.
Overnattede 6 nætter i marts 2024
Svar fra iberostar den 4. apr. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Guerdy, pomona

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra iberostar den 27. mar. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manage

8/10 Udmærket

Shannon

Rejste med familie
Synes godt om: Rengøring, service og personale
The property is fine but not too notch. A lot of grass and sod is dead around the property, fountains don’t work or aren’t turned on and the lazy river was out of commission for several days we were there. The phones in our room didn’t work and comically the phone in the bathroom wasn’t even connected to any wires! Hopefully no one tries to use it in an emergency. Things that I would like liked to know from reviews before going: They have an environmental focus and therefore don’t have straws or paper napkins (except at breakfast buffet). It can make drinking slushie drinks like daiquiris and pina coladas hard - so bring your own straw or cup with straw for you and others in your party. They have an app with the entertainment schedule but they don’t follow it! Entertainment activities take place but not necessarily the date or time in the app. You just have to hang around the pool to hear what they’re announcing and hope you’re there when there’s something you want to do. There is a lot of tipping going on. Much more than we have experienced at other Caribbean AIs so be prepared with small USD. However, they do have an ATM on site and the front desk can change the $20s to smaller bills. It wasn’t that hard to get into the restaurants. Either show up right when they open at 6 or sign in later knowing you may have a 40 min wait and have a drink in the lobby bar while you wait. They sometimes bring around popcorn in the lobby bar which is nice.
Overnattede 7 nætter i marts 2024
Svar fra iberostar den 27. mar. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Fremragende

Elizabeth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome time ! Great staff
Overnattede 5 nætter i marts 2024
Svar fra iberostar den 12. mar. 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Fremragende

Diego

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff very sweet and friendly. Very good variety of food and drinks.
Overnattede 7 nætter i februar 2024
Svar fra iberostar den 12. mar. 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 Fremragende

Judith A

Overnattede 6 nætter i februar 2024
Svar fra iberostar den 12. mar. 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

6/10 Okay

Sulabh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good could have more variety in the buffet. Very repetitive.
Overnattede 3 nætter i februar 2024
Svar fra iberostar den 12. mar. 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

8/10 Udmærket

Renie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like that the resort is practicing sustainability. The Jamaican food is awesome. I just wish they serve more Jamaican dishes. Also, they did not have shrimp. I asked the chef and he made shrimp dish fir me. There is some wear and tear on their furniture need to be replaced. I dont know why the resort has to play Hispanic music when we are in Jamaican. Ive been to Mexico and they never played Jamaican music so it shouldn't be played in Jamaica. All in all the is one of the best resort in Jamaican.
Overnattede 3 nætter i februar 2024
Svar fra iberostar den 12. mar. 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

6/10 Okay

Anetra

Rejste med familie
The quality of service at this hotel has definitely gone down. My room was not as requested.
Overnattede 4 nætter i februar 2024
Svar fra iberostar den 12. mar. 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

6/10 Okay

Pamela

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was nice. The food was not good at all.
Overnattede 5 nætter i januar 2024
Svar fra iberostar den 7. feb. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Fremragende

David, Bartlett

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is excellent. The pools and beach are easily accessible from all the rooms. The service is exceptional. It is very clean and offers a wide variety of food. Will definitely go back.
Overnattede 7 nætter i januar 2024
Svar fra iberostar den 31. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Pavel

Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i januar 2024
Svar fra iberostar den 31. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 Udmærket

cheryl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was well maintained and beautiful. The bathrooms were nice but the paint job was messy and lacked a professional finish. The hallway carpet had a wet odor which was unpleasant
Overnattede 6 nætter i januar 2024
Svar fra iberostar den 31. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The property is beautiful and the beach is right there. This resort is big so be prepared to do a lot of walking. The food and drinks are great! Plenty of options of food and several restaurants to choose from.
Overnattede 4 nætter i januar 2024
Svar fra iberostar den 17. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 Udmærket

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My family of 6 (3 rooms) stayed in the Suites for 4 nights over Xmas. The staff was exceptionally friendly, the restaurants were average to above average and our rooms were excellent. The only complaint I have (if you can even call it that!) was that the rooms were freezing.
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

6/10 Okay

Katelyn

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Svar fra iberostar den 7. feb. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 Okay

Mahee

Overnattede 5 nætter i december 2023
Svar fra iberostar den 17. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Fremragende

Karunakar D

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

8/10 Udmærket

Oleg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

6/10 Okay

Anthony

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
The property was beautifully decorated. The staff was awesome, the food was average but i give that a pass. My disappointment was the mini bar was stocked with mostly sodas. When i first visited in 2013 there was alcoholic beverages in the rooms that i no longer the case. I convinced my friends to book the hotel based on that. Next time we will have to research and dont book base on pass experience.
Overnattede 4 nætter i december 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review.Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best regards,Quality Manager

8/10 Udmærket

ROBIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Shot for the moon, hit the stars
Room - average. Yes it was a junior suite. That's what I booked but 2 double beds? That's not good at all. Yes they offered to push the 2 together. Umm. No thanks. This is not a sleepover. The crack in the. Middle would be uncomfortable. Yes I was warned that what I requested may not be available so they covered themselves from that pov. Nice bathroom. Hit tub separate from shower. Basic bathroom amenities. Nothing to rave about but it did the intended job. Kudos on trying to be eco-friendly. Food - buffet breakfast in main hall was the star here. Friendly staff. Wide variety and well prepared. Great service as well. You saved the service score breakfast team. Did one dinner reservation. Started out well then went downward fast. So finished appetizers and main course with 45 or so minutes. After waiting approximately 20 minutes for dessert I got up and left. Thankfully the other star of the show - the cafe - was still open. They are 24 hours. I took some of their desserts and a frappé to satisfy my dessert craving. Poor show Aunty Ruby restaurant. Do better. Hotel itself although dated is well maintained and clean. They need to put up more signs up to direct guests to the various locations esp of the restaurants. Spent nearly 15 minutes trying to find Ruby. All in all a good stay, not fantastic, but decent 3.5-4 stars.
Room with a view
Overnattede 2 nætter i december 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Fremragende

frieda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Fremragende

Lukas Guy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice property with a number of fun activities. All of the restaurants were delicious. All the staff is friendly and helpful. Things move at a bit slower pace so once you adjust to that it’s all good!
Svar fra iberostar den 5. feb. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 Fremragende

electric mic

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Fremragende

Robert, RIDGEFIELD

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall Excellent
Overnattede 5 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

6/10 Okay

Jay Junghan, scarsdale

Overnattede 4 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review.Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best regards,Quality Manager

10/10 Fremragende

Robert

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Second time there.Great experience would highly recommend
Overnattede 5 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Fremragende

Candace

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great !
Overnattede 3 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Fremragende

Tawana

Overnattede 3 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Fremragende

Christina

Overnattede 6 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

8/10 Udmærket

Simone

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Refreshing getaway
We were pleasantly surprised with the customer service, activities and facilities provided. Friendly and attentive staff. Variety of food options. Although there’s a minibar fridge in the room, they installed a colder fridge for our toddler’s medication, which was greatly appreciated. The grounds are extensive and while relaxing by the pool, the staff checked on us and took our drink orders and brought them to us in no time. Will certainly return.
Overnattede 2 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

8/10 Udmærket

Gregory, Kennesaw

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location by the beach. Great staff and clean environment. I will recommend Iberostar suites to any person. We had a great time there
Overnattede 5 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 Fremragende

Keiria

Overnattede 3 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

6/10 Okay

mark

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Dont under any circumstance agree to the breakfast sales program they will bug you over and over as the say its a reminder to be a the breakfast. They are very pushy. Wait staff was excellent in the food areas. Food was ok just adverage.
Overnattede 4 nætter i november 2023
Svar fra iberostar den 14. nov. 2023
Dear Guest,Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review.Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best Regards,Quality Manager

8/10 Udmærket

Janice

Love the outdoor spaces
Overnattede 2 nætter i november 2023
Svar fra iberostar den 8. jan. 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager