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Anmeldelser af El Greco Resort

4.5 out of 5
El Greco Resort
11 Queens Drive, P.O. box 1624, Montego Bay, Saint James

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 234 af i alt 999 anmeldelser" "
Bedømmelse på 8 − Udmærket. 366 af i alt 999 anmeldelser" "
Bedømmelse på 6 − Okay. 257 af i alt 999 anmeldelser" "
Bedømmelse på 4 − Dårligt. 85 af i alt 999 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 57 af i alt 999 anmeldelser" "

7,6/10

Rengøring

8,0/10

Service og personale

6,6/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

6/10 Okay

Liselotte, Bagsværd

Ok, men slidt
Søde medarbejdere - kedelig morgenmad - skøn strand - lidt slidt overalt

2/10 Forfærdeligt

Maria, New York

Rejste med familie og småbørn
I stayed at El Greco in February of 2020 hotel was booked through Expedia.com location was great I was able to move around locally my biggest problem is El Greco still did not refund my Deposit that I should have receive at the end of my stay providing there was no issues regarding the property . El Greco please do the right thing send my refund.
Overnattede 11 nætter i februar 2020
Svar fra El Greco Resort den 8. sep. 2020
Our records indicate the Deposit was reversed. As this involves confidential details of the proof, we will not provide more information to compromise same.

2/10 Forfærdeligt

MarkMuirhead

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
Nothing. When I came to the front desk, they said my 'pre-paid reservation' was to late and I was at the desk at 2pm. For the first time in all my years of travel they did not let me in the hotel, and said I had to work it out with Orbitz to get a refund for not staying there.... This WRONG and NOT fair.
Overnattede 1 nat i marts 2020

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 13 nætter i marts 2020

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i marts 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2019

4/10 Dårligt

Wuttke, Berlin

Rejste med familie
Leider waren wir gar nicht im El Greco untergebracht sondern im Doktor Cave Beach Hotel. Die Dusche funktionierte nicht, um die Stehlampe an- und auszuschalten, musste man den Stecker betätigen und die Klimaanlage war sehr laut; die im Bad ging nicht auszustellen. Laute Musik am Pool
Overnattede 1 nat i marts 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2020

10/10 Fremragende

Patrick, Tampa, FL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great daily free breakfast...Nice quiet and clean property
Overnattede 3 nætter i marts 2020

6/10 Okay

Dee, New Jersey

Rejste med familie og småbørn
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is okay, but the rooms are rundown and outdated.
Overnattede 1 nat i marts 2020

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring
Restaurant was very good and excellent service. Did not like to pay to go the beach after 2 days. Air conditioning only in bedroom. Plumbing problem. Wifi only on balcony. Pool looks dirty. Expensive for what it is.
Overnattede 5 nætter i marts 2020

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i marts 2020

6/10 Okay

Ahisa

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
I liked the hotel. The problem was that I thought I was getting a smoking room because that’s what I paid for on the app. But about 2 days into my trip I was told it’s a non smoking place.
Overnattede 6 nætter i marts 2020

8/10 Udmærket

Horace, Thousand Oaks, Ca

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff, good breakfast, property needs renovating
Overnattede 5 nætter i marts 2020

2/10 Forfærdeligt

Shivana

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
This place says they offer free transportation and that was not the case. Very angry to have had to pay 40$ to go to and from this hotel and I took this place
Overnattede 1 nat i marts 2020

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was suitable for the occasion. My trip was very short.
Overnattede 2 nætter i marts 2020

4/10 Dårligt

KBerg, U.S.A.

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bathroom vanity was falling apart, the kitchen light didn't work, the restaurant was constantly out of menu items and the service took forever. One day we waited at least an hour and 15 minutes for a simple lunch item!! Half the restaurant staff were terrible. The female lobby staff were not polite, friendly or helpful. They were all sullen and rude. The male lobby staff were fine. The pool was OK, but the whole place needs a makeover. It was not a hotel or resort but more like a Motel 6. We had a kitchen, but they didn't provide washclothes, towels, dish detergent, nothing. We had a coffee maker, but no coffee or tea. They also did not provide shampoo or body lotion. To buy all of this stuff either in the motel or in the convenience stores on the Hip Strip cost a fortune. If I was Expedia I would never have offered this motel as a travel option. I feel totally gypped.
Overnattede 6 nætter i marts 2020

2/10 Forfærdeligt

Nikki

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is very old and outdated no Security I booked a room through Expedia when I got to the hotel I was told that the rooms were all booked up they sent me to a different property where I had to pay more money to stay there when I already paid online for one room. I get to the room very old outdated! Something bit me the food was not fresh
Overnattede 1 nat i marts 2020

10/10 Fremragende

Danielle

Overnattede 6 nætter i marts 2020

8/10 Udmærket

Nikki, Toledo, OH

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very peaceful, restaurant and club on the property, staff very friendly
Overnattede 3 nætter i marts 2020

8/10 Udmærket

Kaylie, Florida

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location of the property. The 2 bedroom suite was huge.
Overnattede 2 nætter i marts 2020

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i februar 2020

2/10 Forfærdeligt

LaShawn

Rejste i en gruppe
Synes ikke om: Service og personale, værelsets komfort
Horrible
When I arrived at the resort i was told that i had to be relocated to another hotel because there was maintenance issues, which is understandable. The issue for me was, you guys waited until i got there to relocate me, and the resort i was relocated to was horrible. When i initially booked, i booked a 2 bed 2 bath with 1 king size bed and 1 queen size bed. The hotel i was relocated to gave me a 2 bed 1 bath with 1 king size bed and 2 twin size beds. That is unacceptable for 2 full grown adults!
Overnattede 2 nætter i marts 2020

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Nice place for an airport arrival /departure. Staff could be more friendly at front desk and the wait staff needs better training on service and customer requests otherwise the food was good and the dining has a great view
Overnattede 1 nat i februar 2020

10/10 Fremragende

Jerdine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2020

10/10 Fremragende

Sally

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Servicio de limpieza excelente.
Excelente servicio de limpieza en los cuartos. Viajo constantemente por reuniones de negocios y quede muy complacida, definitivamente me quedaré nuevamente en El Greco
Overnattede 4 nætter i marts 2020

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The property is dated and needs some upgrading. The cable does not work. The bathrooms are old.
Overnattede 4 nætter i februar 2020

8/10 Udmærket

London, Lond

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
General ok but lack of telephone access to staff or reception, no iron and difficult to report repairs
Overnattede 6 nætter i februar 2020

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 1 nat i marts 2020

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
If you are looking for a place to stay for business just to sleep or if you are planning a stay as a villa with plans to go out this is perfect. The views are breathtaking. However if you are looking for a place to enjoy yourself and relax with many amenities, keep looking.
Overnattede 3 nætter i marts 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
as the term goes “you get what you pay” beautiful view of Jamaica from the top of the hill were the hotel is situated. El Greco needs up grading. Everything is out dated! Pool, rooms, dinning everything needs updating. Great spot with a view. The food is excellent and your 10 or less walk to both the “beach and on the Hip Strip” plus minutes from the airport.
Overnattede 2 nætter i marts 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great except for initial check-in
Check-in starts at 3pm--it is NOT 24h like listed in the description! Our initial check-in experience was quite poor as there was an extremely apathetic receptionist who turned us away at 10:30am (although we were able to store our bags for free while we wandered the city). We had a much better experience when we returned and every time afterwards, as we interacted with a different receptionist. Seems like the first receptionist was just filling in for the day (public holiday) and didn't know what was going on. The room itself was fine, again no shampoo which is standard for Jamaican hotels, Wi-Fi mostly worked, they do provide pool towels and free access to the Doctor's Cave beach across the street. Breakfast was excellent; free at their restaurant on their property, with option of European (fruit, toast, eggs) or Jamaican (fruit, toast, saltfish, greens). Everything about the stay was great except for the initial check-in.
Overnattede 2 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is in a good location, the staff are very friendly and helpful, however the TV and internet reception is very very poor, nonexistent
Overnattede 2 nætter i februar 2020

6/10 Okay

Anonymous, Ny ny

Rejste med partner
Synes godt om: Service og personale
Limited of WiFi in room....telephone and safe broken
Overnattede 7 nætter i februar 2020

8/10 Udmærket

Leon j

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2019

6/10 Okay

Jorge

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
NO AIRPORT SHUTTLE AS PROMISED
I do not appreciate Deceiving Sales Tactics - this hotel in the propaganda said "airport shuttle" which means free airport shuttle - there is NO airport shuttle. Basically they call you a cab and it is $20 for a 2 mile ride to the airport. So please make sure you correct this because this is not true. it should say "Airport Transportation has a cost" not "airport Shuttle"
Overnattede 1 nat i februar 2020

6/10 Okay

serge

Rejste med familie
Séjour correct mais pas pour y retourner
Bons points: 1) le déjeuner inclus est bon et varié 2) le wifi est bon et assez rapide (comparé à d'autres hôtels) 3) parking inclus 4) endroit assez calme 5) proximité de plusieurs activités, dont la rue des touristes, appelée la "hip strip" où l'on trouve tout à acheter comme souvenirs, restos, etc 6) et la plage est justement sur la "hip strip", doctor's cave beach, l'hôtel donne des laissers passer 1 fois aux 2 jours. Mauvais points : 1) en général les gens de l'accueil sont très froids et ils sont impersonnels, peu souriants. Une seule préposée sur 4 a été un peu chaleureuse, les autres non 2) la chambre qu'on nous a d'abord attribuée n'avait de toute évidence pas été vérifiée avant, car le plancher était sale, air climatisé seulement au 2e étage (les chambres sont au 2e pour une suite à deux chambres) donc au 1e plancher il fait chaud ! Poêle et four ne fonctionnait pas 3) au final on a demandé de changer de chambre car l'escalier pour monter aux chambres était trop dangereux pour ma fille de 1 an sans compter les problèmes relatés au point précédent 4) on a perdu l'électricité plusieurs fois, en général ça ne dure pas longtemps par contre
Overnattede 10 nætter i februar 2020

10/10 Fremragende

Corrina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The stay was great. The service was great it’s close to hip street and everything you could need to make your stay in MoBay amazing! We missed the breakfast because we didn’t get out on time but I heard it’s amazing!!! I’ll get it next time for sure!
Overnattede 1 nat i februar 2020

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were not clean and filled with antz. The tv signal was bad, the telephone in the room didn't work. The only thing that was ok was the breakfast
Overnattede 1 nat i februar 2020

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
The grounds/maintenance staff were very friendly and helpful. The front desk staff seemed flustered as they seem to be constantly multi-tasking- phone, check in, photo copying etc.. It would be good if thet acknowledged those standing waiting to be served. The room was spacious and clean. The bathroom needed updating. The AC leaked twice but the maintenance guys made it bearable because they genuinely care and are very responsive. Breakfast was great. I would recommend this property. It's not a 5 star hotel and you didnt pay 5 star price so when you review it quit comparing it to a 5 star.
Overnattede 3 nætter i februar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Authentic Jamaican breakfast! Staff generally friendly and knowledgeable. Reasonable transportation to and from the airport. Excellent location.
Overnattede 5 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2020

2/10 Forfærdeligt

TAWANNA

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I DIDNT LIKE ANYTHING ABOUT EL GRECO I WILL NEVER EVER STAY AT THAT PROPERTY AGAIN UNLESS THEY START COMPLETELY FROM THE BEGINNING AND REBUILD THE ENTIRE PROPERTY. NO MONEY THATS MADE AT THAT PROPERTY IS BEING INVESTED IN FIXING UP THE PROPERTY. I COULDNT WAIT TO LEAVE. THE CHECK IN PROCESS WAS HORRIBLE DO NOT WASTE YOUR MONEY. SPEND A FEW MORE DOLLARS AND STAY AT A MORE COMFORTABLE LOCATION. ITS NO REASON TO EXPLAIN EACH SPECIFIC THING THATS WRONG WITH THAT PROPERTY BECAUSE ITS EVERYTHING WRONG. POOL AREA IS DISGUSTING. I DID NOT EVEN ATTEMPT TO GO IN THERE. IF YOU DECIDE TO VISIT THERE ITS BECAUSE YOU DO NOT CARE ABOUT PAYING FOR COMFORT.
Overnattede 1 nat i februar 2020

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property looked dated - there was no microwave in my room - or was there an iron.
Overnattede 2 nætter i februar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Overnattede 1 nat i februar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2020

10/10 Fremragende

Sandra, Canada

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the staff!! Love the shop on property! Loved the property itself. Rooms need to be improved!!! Cook need to be improved!!! Would definitely recommend and return.
Overnattede 5 nætter i februar 2020

2/10 Forfærdeligt

Helen

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020

6/10 Okay

Ricardo

Forretningsrejsende
Synes godt om: Værelsets komfort
Overnattede 1 nat i februar 2020