"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible.
1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...
"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible.
1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...
"The hotel was very clean. Housekeeping does an excellent job. The staff in general were very accommodating and informative. Chef Trent and Cherelle both clearly have a deep understanding of hospitality. Meals prepared by Chef Trent were delicious. Thank you both for being the highlight of my stay. "
"The hotel was very clean. Housekeeping does an excellent job. The staff in general were very accommodating and informative. Chef Trent and Cherelle both clearly have a deep understanding of hospitality. Meals prepared by Chef Trent were delicious. Thank you both for being the highlight of my stay. "
"The stay at Drury Plaza was ok. The rooms were clean and spacious. No complaints there.
But the breakfast buffet was very bad and uninspiring. There were, apart from apples and bananas, no fresh vegetables nor fruit. The bomuld eggs were clearly not freshly cooked at the hotel, but from a bucket/jar.
I would suggest going for a bit more ingredients - and just fresh food. Not all that processed food.
We did not try the evening buffet for this reason."
"The stay at Drury Plaza was ok. The rooms were clean and spacious. No complaints there.
But the breakfast buffet was very bad and uninspiring. There were, apart from apples and bananas, no fresh vegetables nor fruit. The bomuld eggs were clearly not freshly cooked at the hotel, but from a bucket/jar.
I would suggest going for a bit more ingredients - and just fresh food. Not all that processed food.
We did not try the evening buffet for this reason."
Holiday Inn Hotel and Suites Richmond West End by IHG
Holiday Inn Hotel and Suites Richmond West End by IHG
Holiday Inn Hotel and Suites Richmond West End by IHG
Holiday Inn Hotel and Suites Richmond West End by IHG
Holiday Inn Hotel and Suites Richmond West End by IHG
Holiday Inn Hotel and Suites Richmond West End by IHG
3.0-stjernet overnatningssted
11,8 km fra Monroe Ward
8.8 ud af 10, Fantastisk, (349)
8,8/10
Fantastisk
(349)
"The staff was great. The hotel was very clean. This was one of quietest hotels we have ever been to. The location is great close to lots of restaurants and shopping..."
"The staff was great. The hotel was very clean. This was one of quietest hotels we have ever been to. The location is great close to lots of restaurants and shopping..."
"The receptionist was really helpful and super nice. The room was clean, the AC was cold, and the bed was comfy. Could have used more than just two small pillows, but overall, will definitely choose this hotel again. "
"The receptionist was really helpful and super nice. The room was clean, the AC was cold, and the bed was comfy. Could have used more than just two small pillows, but overall, will definitely choose this hotel again. "
"Monique provided EXCELLENT service at check in patiently answering our questions about the hotel and area. She was professional and had an incredible positive attitude. "
"Monique provided EXCELLENT service at check in patiently answering our questions about the hotel and area. She was professional and had an incredible positive attitude. "
Den laveste pris pr. nat baseret på to voksne for én nat, som er fundet inden for de seneste 24 timer. Priser og tilgængelighed kan ændres uden varsel. Yderligere vilkår kan gælde.
Den laveste pris pr. nat baseret på to voksne for én nat, som er fundet inden for de seneste 24 timer. Priser og tilgængelighed kan ændres uden varsel. Yderligere vilkår kan gælde.