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Anmeldelser af Travelodge by Wyndham Monroe

2 out of 5
Travelodge by Wyndham Monroe
1885 Welcome Way, Monroe, MI

Anmeldelser

5,2
Bedømmelse på 10 − Fremragende. 43 af i alt 312 anmeldelser" "
Bedømmelse på 8 − Udmærket. 46 af i alt 312 anmeldelser" "
Bedømmelse på 6 − Okay. 61 af i alt 312 anmeldelser" "
Bedømmelse på 4 − Dårligt. 53 af i alt 312 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 109 af i alt 312 anmeldelser" "

5,2/10

Rengøring

6,2/10

Service og personale

4,6/10

Faciliteter

4,8/10

Overnatningsstedets tilstand og faciliteter

5,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Dennis

Synes godt om: Service og personale, faciliteter
The main door had a gap on it.not sealing But bed was awesome.
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Matt

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Antonio

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room has a strong smoke smell for a non smoking the internet doesn’t work I canceled and they didn’t return my room fee
Overnattede 1 nat i april 2024

10/10 Fremragende

Stuart

Synes godt om: Rengøring, service og personale, værelsets komfort
Honestly I wasn't expecting much for the price, but this place was pretty clean, the TV worked well, and the staff was very friendly! They didn't even give me much fuss when I was locked out of the room as well! The bed was pretty comfortable as well! So overall I was pleasantly surprised with my experience and would definitely come back! Go Blue!!
Overnattede 3 nætter i november 2023

6/10 Okay

Jan Milan

Forretningsrejsende
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Richard

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale
Meh
About as good as a motel ?
Overnattede 1 nat i december 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

6/10 Okay

Christopher

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The location was great for us, BUT the propetty is old and overpriced. Rates ahould be closer to $35-$40 per night.
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

William

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room smelled, shower was disgusting, bed had stains on it. Definitely will not come back.
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Matthew

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Non smoking property where both rooms were were given smelled like cigarettes. First room was really strong cigarette smell and second room had trash lined up in front of it and also smelled of cigarettes. They have a 15 minute policy if you're not satisfied they would refund. Staff member Amanda on that day said I would get refunded and to call next day to confirm with her manager Tina. Called to confirm the next day and the manager told me everything about the rooms I started were lies and didn't refund my purchase. Called Expedia to try canceling it through them and said it had to be approved by Tina. So at a place I didn't get to stay, sure to rooms smelling of smoke in advertised non smoking rooms, I lost my money due to horrible management and horrible travel Lodge experience.
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

michael

Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Tatsuya

Synes ikke om: Rengøring
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Christine

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Got the jacuzzi room and it didn't work you filled it up and found out you were swimming with about nine cockroaches the room was infested with cockroaches it was disgusting
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

joe

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

10/10 Fremragende

Samantha

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The lady who worked the desk the 2 different nights I stayed she was very pleasant and very helpful 😊
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Margaret

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Amanda

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Upon walking into our room, we found blood in the bathroom, a used marijuana container, a large stain on the comforter and the lights on, as though someone had just stayed in the room but it hadn’t been cleaned. Upon receiving our replacement room, we again found it dirty, a comforter with cigarette holes (4) and a door latch that seemed insecure. State police were attending to guests having an altercation. We felt unsafe, it was dirty and do not recommend. Not suitable for families whatsoever.
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Chris

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023

2/10 Forfærdeligt

Michelle

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
20 percent off! Ha!
The bed had cigarette burns the sheets corners keep coming off and the mattress was lumpy. The jetted tub I up paid for had a thick layer of soap scum and cigarette burns. I didn't get in it. There were cigarette ashes and tobacco shreds in toilet that never completely flushed. It was suppose to be a non smoking room? There were leaves on carpet and smelled like it had been closed up awhile. I slept in clothes and sox. When we complained in the morning they said oh sorry we will put you up on the 20 percent off board for your next stay. Travelodge or Wyndham would not want to be represented this way. NEVER again.
BED HUMP
Tobacco in toilet wouldn't flush completely
Leaves on carpet
Soap scum
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Leslie

Overnattede 3 nætter i september 2023

4/10 Dårligt

Chris

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

6/10 Okay

Eddie

Friendly clean
Overnattede 1 nat i september 2023

8/10 Udmærket

Marisa

Overnattede 4 nætter i september 2023

2/10 Forfærdeligt

JAMES

Rejste med kæledyr
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
DO NOT STAY HERE!!! When I pulled up too my room. There were obviously ppl living there. There were about 5 men setting @ a pinic table outside my room. Little scarey being a women by herself with my service dog. There was bug poop along the counter by the bathroom sink. The doors were so dirty you didn't want to touch them, even to close them. If i hadn't already unloaded my car I would have drove back too the office & asked for another room. I was woke up @ 1:30 pm from bed bugs biting me. I got out of bed & turned on the light looked @ the bed & there was one crawling on my pillow, so i pulled back the sheets on the bed only too find on the mattress cover corner bed bug blood spots from nesting there & more bugs in the bed. I threw my clothes i had on in a plastic bag & tied it shut & put it in the trunk & 🙏 none had got in my luggage, hair or i carried any on me out the door. Drove too the office & told the man @ the desk my room had bed bugs & I was leaving, here is my room key. Well it's been a few week's since & no bed bug's. Thank God! Can't believe Expedia would have anything to do with this place!
Overnattede 1 nat i august 2023
Svar fra GM den 16. sep. 2023
I;m sorry you did not enjoy your stay. Had you told the front desk we would of absolutely changed your room. We take these complaints serious and we are looking into it.

2/10 Forfærdeligt

Gregory

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible place with even worse customer service
My room was infested with fleas. I was moved to a different room which was also infested with fleas. They would not refund my money. They charged me an extra $15.00 per day for a pet fee. I spent over $100 alone on flea medication and supplies. Room spray, shampoo, flea combs etc. I would not stay there again if it were free.
Overnattede 7 nætter i september 2023
Svar fra GM den 16. sep. 2023
I'm sorry you did enjoy your stay. Front desk staff is not allowed to do refunds, had you called and spoke with me I would of looked into it. We take these complaints serious and we are looking in to it.

4/10 Dårligt

Stephen

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No WIFI... No AC in one room...Felt like people were living in the rooms around me...Lawn chairs grills ... one guy was working on and engine in an old car right in front of my room til 10pm My last stay in this place I made a mistake
Overnattede 1 nat i september 2023

8/10 Udmærket

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

2/10 Forfærdeligt

ali

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
ذ
Overnattede 1 nat i august 2023

4/10 Dårligt

Danny

Synes ikke om: Service og personale
Overnattede 4 nætter i august 2023

2/10 Forfærdeligt

Sandy

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Size of Jacuzzi
Overnattede 1 nat i august 2023

6/10 Okay

Kimberly

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property needs to be renoed especially the bathroom Towels and sheets were clean.
Overnattede 1 nat i august 2023

4/10 Dårligt

Rikki

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dissatisfied
Room was not clean, jetted tub didn't work properly, burn holes in bed, outside door didn't close all the way, toilet bowl lid was broken, handles in shower were broken, no remote to TV, would not provide WiFi password, people next to us were very loud , this was supposed to be a getaway trip for me and my fiance and I was very disappointed. I spent all this money to enjoy ourselves and we definitely did not. I would like a refund
Overnattede 2 nætter i august 2023

4/10 Dårligt

JANICE

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

2/10 Forfærdeligt

Line

Synes ikke om: Service og personale
Overnattede 1 nat i august 2023

2/10 Forfærdeligt

Chris

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We got to the hotel and had doubts immediately. It seems as though people are using it to live in. The room smelled like mildew. The windows on a first floor room do not lock as they were installed wrong. Bathtub fixture not connected and tub still wet inside. Felt as though we were not safe and our belongings/vehicle may not be either.This hotel does not look as ot was represented on Expedia at all. It is no where near as nice as the picture shows. The best part of the whole place was the nice lady at the front desk that replied with, i know the room/hotel isnt what people are expecting, once i came right back with the room keys to address the issues. Unfortunately, i was told that management doesn't give refunds, after she tried dealing with whoever her manager is on the phone. Apparently i was not the only one either. Another lady was in there after looking at their 3rd room. Finding windows busted out and broken amenities in their prior rooms. Just about as ghetto as it gets. We decided to just leave and find somewhere else to stay. If it were possible to leave negative stars, it would be as negative as possible. Needs demolished.

2/10 Forfærdeligt

David

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I wasnt even there for 5 minutes, my room was dirty, bed had stains and sheets were dirty, and had bed bugs
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Christopher, Watersmeet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Needed inexpensive hotel with parking during a road trip and got exactly that.
Overnattede 1 nat i juli 2023

6/10 Okay

Barry

Rejste med familie
Synes godt om: Service og personale
If your wanting just a place to lay your head for a night or 2 but not break the bank this is the place wifi never seems to work not sure why they even list it as an amenity and calling the front desk doesnt get ya anywhere they either say there is nothing they can do about it or they give you a number to call and they never can seem to fix it either other than that staff is nice and helpful with anything else

4/10 Dårligt

William

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Cheap and got my moneys worth.
Stayed from Tuesday night through Saturday night and never saw maid service or new towels. Room was old and in disrepair. Door frame/seal was so off that I could see light from outside. Microwave was old and broken. No rack ,closet or wardrobe of any kind to hang any clothes. No drain plug for bathroom sink. TV, shower and deadbolt did work which was only reason I stayed.
Overnattede 7 nætter i juli 2023
Svar fra GM den 22. jul. 2023
I'm sorry to hear that your stay was less than perfect. We pride ourselves on meeting & exceeding guests expectations.I wish we had done better.If you find yourself in our area again & need accomodation, I hope you will give us another chance.

4/10 Dårligt

Michael

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Said they had a pool and breakfast but they had ne
Overnattede 1 nat i juli 2023
Svar fra GM den 22. jul. 2023
I'm sorry to hear your stay did not meet your expectations. We have since corrected the website to reflect that we do not offer breakfast or have a pool.I hope if you are in our area again & in need of accommodation that you will give us another chance. Thank you.

8/10 Udmærket

Amber

Overnattede 1 nat i juli 2023

8/10 Udmærket

Nicklaus

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Not to bad of a stay you get what you pay for can’t spend less than 200 for 2 nights and expect a 4 star hotel but for the price it isn’t bad..
Overnattede 2 nætter i juni 2023

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
It's a motel
The only picture that is accurate is the front lobby. Our room was on the end of one of the buildings complete with bullet holes in window allowing water moths to make their way in. It barely locked and you could see light around the entire door and any shadow that walked past or stood by the door. The a/c unit was duct taped around but that did not block the water moths from coming in. The bed was held up by plywood, sunk in the middle, and covered in dog hair. The headboard was hanging from the wall. The jet tub did not work and both bath tubs had dead bugs in them. A person was parked in front of our room for over an hour "sleeping" or in a drug induced coma - unsure. Ultimately we just felt dirty and unsafe. There was a pool advertised but I think that was actually located at the Days Inn next door which is also owned by Wyndham. After a few hours of trying to make it work we ended up booking the last room at the Hampton Inn next door. The ladies working the front desk are great though. Very polite and thorough. I don't think this is anyone's fault at the front desk but this property is just not kept up with. Needs a lot of updates, cleaning, and general maintenance.
Overnattede 1 nat i juni 2023

8/10 Udmærket

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale
Staff was really helpful, was able to go back for something we forgot. Room was easy to access in what seemed like a safe area. We got a hot tub in our room, there was no drain cover but a washcloth worked. The AC was pretty weak, thankfully it wasn’t too hot. Sheets didn’t really fit, which was annoying, bed was comfy. We didn’t expect much, got what we paid for and it wasn’t terrible.
Overnattede 1 nat i juni 2023

4/10 Dårligt

Alex

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Ok I understand that for $50 a night i shouldn’t expect much but come on. Dirty towels, cigarette burned bed sheets, disgusting smells, and the toilet had HOT water…? How the hell does that happen? I had a jump scare when I went to wipe my ass and felt the heat coming up from water, it was steaming! Get a plumber to fix whatever’s going on over there cuz that’s so unsafe. OtHeRwiSe vErY pLeAsAnT :)
Overnattede 1 nat i juni 2023

10/10 Fremragende

Quentin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Every time me and my wife drive up we stay there great staff affordable
Overnattede 1 nat i juni 2023

2/10 Forfærdeligt

Natalie

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Boxers in the bed.
Found someone else’s underwear in the bed when I woke up in the morning because they did not change the sheets. I checked out immediately at 4 a.m. and told the front desk because I could not sleep anymore. They would not refund my money because I used the room. Horrible stay.
Overnattede 1 nat i juni 2023

2/10 Forfærdeligt

Patricia

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Booked a room online with Expedia: Apon arrival our room had no toilet paper and our tv remote did not work, went to the office and second and then third remote didnt work. Never did have a working remote. Said they didn't have new batteries..Advertised as having a jetted tub but was told at check in the jets were broke. Advertised as having a pool but was told the pool was at the motel next door. Advertised as have breakfast but was told later that there was no breakfast only coffee. Room was stinky, dirty, unkept and out dated. The bed had only a paper thin spred on it and no blanket was provided! The window looked like it hadn't been cleaned in forever! The floor in and around the old jetted tub felt like it was sinking and had bad flooring. Most of the motel looked like people were living there and hanging out by their doorways and in the parking lot. WOULD NOT RECOMMEND!
Overnattede 1 nat i juni 2023
Svar fra MRB den 16. jun. 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.

2/10 Forfærdeligt

Rodney

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was dirty the air conditioner barely works and the bed was worn out sink down in it with a leaky faucet
Overnattede 1 nat i maj 2023

6/10 Okay

Michael, Lathrup Village

Synes godt om: Rengøring
Travelodge, what do you expect. No telephone in the room, no trash can, no smart tv, no working smoke alarms, really comfortable bed, and sketchy neighbors. You get what you pay for.
Overnattede 4 nætter i maj 2023
Svar fra mrb den 16. jun. 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.