Hoteller nær Monkey Hill

"We were upgraded to a suite by the General Manager, which offered a breathtaking valley view. We truly enjoyed the experience and greatly appreciated the thoughtful gesture."

"Bad experience with the room , was smelly and pathetic,, automation wasn’t working properly."

"Excellent property"

"Our welcome at the reception was ice-cold no one smiled, slow check-in, we reached exactly on time but rooms weren't ready. When the 2 rooms were allotted (we were 4 family members with a toddler) it was on different floors which was very inconvenient. However, one of the senior receptionist proved to be helpful throughout with driver and some fake police issues. Rooms were sufficiently large and comfortable but linen were not exactly clean. The property condition is poorly maintained especially...

"Most of the time wifi was not getting connected also hot water issue"

"Stay was comfortable, hotel staffs and services were good. Overall stay was excellent. Best wishes "

"We fully understand that it is an old hotel we stayed at, so you could definitely see the usage of the hotel from time and wornness… when you entered the hallway, and more specifically the assigned room, there was a smell of cigarette smoke - as if it was in the ventilation system… :( In general the cleanliness was OK, but felt very superficial/done quickly. The reception could not assist with getting cabs / pickups, only provide numbers we could contact ourselves. Did not use the Spa, but it...

"Excellent property and excellent views, great ambience outside the room, externally everything looks and feels like a luxury resort. Inside the room is not pleasant, everything is low class / middle class. Service is near zero. No room service not even can you ask for a favor to be brought to the room, like a beer or a sprite. Food spread & quality is very average. Breakfast finishes at 9-30 am, so you can’t be lazy at this resort if you want breakfast. Restautant and reception area ambience is...

"I think the positive reviews are paid ones. They converted an old bungalow into a hotel. It was right besides train crossing and every now and then you could hear the noise of trains. Some basic facilities like intercom was missing. Although the rooms were clean and tidy, the bedsheet was not so clean. A basic thing like shampoo and bodywash were not provided. Last but not the least, when i wanted to make a card payment, they did not have card swiping machine. Nothing great about the food. "