Hoteller i Mongmong-Toto-Maite

"老舗ホテルだと思いますが部屋はきれいで掃除も行き届いていました。立地もよく、フロントではチェックイン時は日本語も交えて案内してもらえました。ロビーに遅くまで開いている売店があり便利でした。駐車場も広くレンタカーを停めておくのも問題ありませんでした。"

"All good"

"투몬비치와의 시내와의 접근성이 좋고, 바다와 닿아있는 수영장이 매력적입니다. 리조트 내부는 매우 청결하고 직원들도 너무 친절하게 대해주셔서 좋았습니다. 다만 객실의 욕실이 조금 낡은 느낌이 있으나 크개 불편할 정도는 아니었습니다."

"okay"

"The whole place needs an upgrade."

"The photos on Expedia were very misleading and did not match the actual room we received. The hotel was dirty, outdated, and not well maintained. To make matters worse, there was no hot water during our stay, which made the experience even more disappointing. The only reason I’m giving it a 3/10 instead of a 0/10 is because we stayed immediately after Typhoon Bavi. The hotel had electricity and working air conditioning while many places were still recovering, and I appreciate that. However, the...

"Not a great breakfast."

"The property is conveniently located to many stores and outlets. Staff are friendly and nice. As a returning customer, filling out paperwork repeatedly (same information the past 6 times I’ve stayed there this year, it is inconvenient to ask the same information over and over. Also, while I don’t have visitors, their requirement that each person visiting register at the lobby makes this location feel unwelcoming."

"Room looks clean but found stuffs under the bed from previous occupants and air conditioning was not cold, we informed front desk about it but they just laughed about it like was a joke. I asked if the was cleaned before we checked in and was told not really"

"The front desk staff was very helpful and they make your stay worthwhile especially during typhoon Bavi. Thank you Connie from the front desk staff for going beyond to extend our stay and not needing to check in and giving my family a great price. Cafe Cino is also my favorite coffee shop on island. Keep up the great work, hospitality, and customer service. THANK YOU ALL !!❤️💯💯💯"

"The room wasn't the cleanest, as evident by the dirt in the bedsheets upon arrival. The room is very dirt and the lights were flickering. The walls started sweating and ruined our appliances."

"The staff was very nice people, when I had a problem they took care of it right away 👍"

"I like the property nice and clean but did not expect there was no bottle of water as a complimentary. Maybe it is not . But it’s ok I brought my own bottle of water."

"It was very clean, the kitchenette was also very nice. Plenty of space for luggage. Shuttle was also clean and was there early, the driver was also nice and helpful as well. The room I was in, the drain wouldn't really pop back up to drain, but it was still very good after a long day of traveling. Would definitely recommend staying at."

"Hotellet ligger udmærket, men der er slet ikke styr på hvilke værelser der er klar og det tager lang tid for receptionen at finde ud af det. Og det er svært at se hvilke værelser der er renoveret og hvilke der ikke er."

"During the typhoon, they have no power to the rooms and no AC"

"Front Desk very helpful , Staff are very friendly Housemaid always cleaning and no complains.Rooms are clean ,and ministore open 24 hrs ..Good place to rent , I'd do it again!!!"

"We stayed in Crowne Plaza for 5 days then switched to Lotte Guam. We have to say Lotte has lots of room to improve their service. 1. Front desk staff told us there is an ice bucket in our room, however we did not see it. 2. Breakfast selections are poor. 3. There is no any signs in the room that call locally will charge a fee. When we check out, they charged us 0.75/minute. 4. If you lose your towel card or room cards, you will get charged (thank God! we didn't lose any of the...

"Very nice staff, great food at the Taste Restaurant and comfortable room. All good!"