Mondello – Best Western i Mondello, Palermo

"Ganske udmærket. God udsigt. "

"Hotellet er stort, hvorved der også er mange udmærkede faciliteter, hvilket vi dog (desværre) ikke havde tid til at benytte os af. Størrelsen gjorde også, at der var en ualmindelig stor morgenbuffet."

"Vi var rigtig glade for vores ophold på hotellet. Dejlige omgivelser samt et dejligt personale. Ligeledes var der P-Plads på hotellet."

"A beautiful and stylish hotel with a lovely view. However, the experience is ruined by the service provided. This hotel is supposed to be "4" star, but it doesn't live up to that standard. Unfortunately, there are too many small issues that bring it down. Their restaurant looks cozy, but the service is incredibly poor. We had to wait 45 minutes just to order our food, and the same amount of time to receive it. Half of the items on the menu weren't available, and when we finally got our food, it wasn’t very good. We also tried to order pizzas and were told that we couldn't, but later saw that other guests apparently could. Neither the waiters nor any other hotel staff spoke English, there was only one guy at the reception we could talk to. In the rooms, there wasn’t a single hook to hang a towel, so we had to leave them lying around the room or hang them over the furniture just to let them dry a bit. A simple thing like taking a round to collect glasses wasn't done much by the pool, so people had an incredible number of used glasses and bottles standing around for a long time. If you have a hotel located so far away from everything like this one, they should do something about the service level, as it was simply too poor, and you don't want to spend your whole day there, which is a real shame because both the pool and beach areas are incredibly nice. In our case, we had rented a car, and we were really happy about that, so we could go out in the afternoons/evenings to get s"

"Hvis man vil bo midt i Palermo, et det et perfekt valg. Hotellet er flot og personalet er meget servicemindet. "

"Vi fik en gratis opgradering til et familie-værelse, hvilket var super. Vi fik dog en tom altan uden møbler. Vi kunne se, at de andre altaner var møbleret. Da vi spurgte, om det var muligt også at få nogle møbler på vores altan, fik vi besked om, at den var for lille. Den var dog lige så stor som de andre altaner. Personalet var ret afvisende og uforstående. Det betød så, at vi overhovedet ikke kunne bruge altanen. Derudover, var hotellet pænt og rent. God aircon. Maden er ret dyr i forhold til kvalitet."

"Perfekt placering. Fantastisk morgenmadsrestaurant."

"Fantastisk lille hotel med kun 8 værelser med en unik service. Vi havde et værelse med havudsigt og en lille terrasse. Morgenmaden er glimrende og rengøringen i top. Klar anbefaling herfra."