Hoteller i Modiin

"At breakfast the coffee machine was broken! They wanted to charge us for a teabag and hot water! We asked for our room to be cleaned with fresh towels, it was left untouched for the whole day until we came back in the evening. Eventually we got some clean towels and the bed was made. The staff need to have much better customer service. It’s the only hotel in Modiin so no competition!"

"Booked two rooms. First night stay was awful, water dripping kept us awake all night. Went down to reception at 3am to address issue as was on a tour most of the following day. Asked to have it either repaired or sorted before we returned. When arrived back at following day as expected nothing had been coordinated even though there was a record of the previous nights event. Eventually after a bunch of technicians in and out of our room the whole afternoon we were moved but should have been...

"The breakfast was fantastic but the Internet connection was really bad - we had to go out in the corridor to get access besides it was very cold in the room and you could do anything about it"

"Anderledes nyt hotel, som virkede hyggeligt og ikke sterilt som mange nye hoteller ellers gør. Serviceminded personale."

"The people who work there were absolutely amazing, they made me feel at home."

"Most of the staff were very helpful. The gentleman, I believe his name was Ron was excellent. Everyone was very helpful. However, when I went to checkout this morning the lady insisted I owed money. I knew I didn't and she argued with me, most unprofessional of her. She then found out that I had indeed paid for everything. She offered no apology after she argued with me"

"Receptionspersonalet var meget langsommeligt, uprofessionelt og uvidende omkring meget på hotellet. Et udmærket hotel, men jeg ville dog ikke sige, at det er et 5-stjernet hotel. Det trænger til lidt modernisering. Morgenmaden er fantastisk. "

"Lovely from start to end "

"Excellent room, breakfast and location"