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Anmeldelser af Kelly Inn & Suites Mitchell South Dakota

2.5 out of 5
Kelly Inn & Suites Mitchell South Dakota
1010 Cabela Drive, Mitchell, SD

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 458 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 288 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 135 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 87 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 1001 anmeldelser" "

8,0/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Hanne

Overnattede 1 nat i juli 2023
Svar fra GM den 17. aug. 2023
Thank you for your rating!

10/10 Fremragende

Troy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff, clean and comfortable rooms. Very nice breakfast options. Definitely recommend
Overnattede 1 nat i maj 2024

10/10 Fremragende

Joanne

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024

10/10 Fremragende

John B

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Adelaide, Woodridge

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice staff
Overnattede 1 nat i maj 2024

6/10 Okay

Daryl

Synes godt om: Rengøring, service og personale
I was on the third floor. Ice machine not working on third floor. Ice machine not working on second floor. Person at the Desk says “and I guess they haven’t fixed them yet. “
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gail

Rejste med partner, Rejste med kæledyr
We liked the convenience of staying on the main floor with inside and outside access and there was no extra charge for our dog. We will definitely stay there again.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Connie

Rejste med familie
Nice accommodations and nice breakfast.
Overnattede 1 nat i maj 2024
Svar fra GM den 20. maj 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

6/10 Okay

Craig

Rejste med partner
Synes godt om: Rengøring, faciliteter
Hotel is a beautiful building. Unfortunately, a lot was wrong in the rooms. The first room we got didn't have a functioning AC and the TV was stuck on one channel. The manager booked us into another room where everything except the sink faucet only shut off in the cold water position. The young lady at check in was very rude to a woman who was checking in ahead of me.
Overnattede 1 nat i maj 2024
Svar fra GM den 20. maj 2024
Thank you for letting us know about your stay.We do appreciate and welcome all comments and concerns.I will share your concerns with my staff.Thank you again for staying with us.

8/10 Udmærket

Melanie, Polson

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place. Quiet
Overnattede 1 nat i maj 2024
Svar fra GM den 20. maj 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

6/10 Okay

Charles, Tucson

Synes godt om: Service og personale
Needs refurb badly,
Overnattede 2 nætter i maj 2024
Svar fra GM den 12. maj 2024
Thank you for choosing us to stay with.As you noticed we are in the middle of renovating now.We hope to have all rooms completed by this fall.Thank you for staying with us.

4/10 Dårligt

Karen, Viroqua

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This place looks pretty good from the outside and in the lobby area however, my family had two rooms on first floor and they are both kind of awful! Torn carpet, bubbled ceiling from water damage, cracks in ceiling finish, musty, stained chairs in both rooms - sort of an unclean sensation in both rooms. Definitely wouldn’t stay here again, trying to figure out how to sleep tonight and just hit the road tomorrow.
Overnattede 1 nat i maj 2024
Svar fra GM den 12. maj 2024
Thank, you for letting us know about your stay.We are in the middle of renovating our hotel.I hope you called the front desk to let them know about your room. We are glad to move you if you are not happy with your room.Thank you again for staying with us!

8/10 Udmærket

Chuck

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Property definitely needs an update. Room fixtures are showing their age (discolored, scratched). Stayed for 7 nights and did not receive any housekeeping services except for towel replacement once. Keys to door needed to be replaced twice as the magnetic coding stopped working. Staff was extremely couteous and helpful, though.
Overnattede 10 nætter i april 2024
Svar fra GM den 8. maj 2024
Thank you for staying with us.We appreciate and welcome all comments and concerns.I will share your concerns with our housekeeping staff.Again, thank you for staying with us!

4/10 Dårligt

Steve

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very dated and not clean.
Overnattede 1 nat i maj 2024
Svar fra GM den 8. maj 2024
Thank you for your rating!We are renovating now. We do appreciate youstaying with us!

10/10 Fremragende

Ryan

Rejste med familie
Mack or Matt attended to an issue we came across immediately and was a great host all evening for me and my children for our stay. Thank you!
Overnattede 1 nat i maj 2024
Svar fra GM den 8. maj 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

8/10 Udmærket

Barbara

Rejste med familie
Synes godt om: Rengøring
The hot tub did not work. The toilet kept running. Faucet was loose on the sink.
Overnattede 1 nat i april 2024
Svar fra GM den 8. maj 2024
Thank you for letting us know about your stay.We appreciate and welcome all comments and concerns.

10/10 Fremragende

Celesta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was spacious and the bed was very comfortable. Everything inside the hotel was convenient. We liked that we had an outside door and an inside door, which made unloading our bags easy.
Overnattede 1 nat i april 2024
Svar fra GM den 8. maj 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love this place
Overnattede 1 nat i marts 2024
Svar fra GM den 17. apr. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ii love staying here
Overnattede 1 nat i marts 2024
Svar fra GM den 17. apr. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

4/10 Dårligt

Larry

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very outdated , and run down hotel , definitely not ever staying again
Overnattede 1 nat i april 2024
Svar fra GM den 15. apr. 2024
Thank you for your rating!

8/10 Udmærket

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great place.
Overnattede 1 nat i april 2024
Svar fra GM den 15. apr. 2024
Thank you for your rating!

10/10 Fremragende

John

Overnattede 1 nat i april 2024
Svar fra GM den 8. maj 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

10/10 Fremragende

PAULA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra GM den 5. apr. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

10/10 Fremragende

Jeniat, Edina

Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Good experience, good food
Overnattede 1 nat i marts 2024
Svar fra GM den 31. mar. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

10/10 Fremragende

Jennifer

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value
Overnattede 1 nat i marts 2024
Svar fra GM den 30. mar. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

8/10 Udmærket

Duane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property near interstate 90.
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you for choosing the Kelly Inn of Mitchell.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

6/10 Okay

Gudrun, Upton

Rejste med partner
Synes godt om: Faciliteter
I was excited about the pool and hot tub. I liked that they had towels at the pool. The problem was that the hot tub was too warm. I have been in many and this one was definitely more than 104F. Everybody was sitting on the edge of the hot tub. I brought it up to the staff, but she just said that she checked it that day and it was fine. Hotel needs an upgrade. But on a positive note, the breakfast was good.
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you for choosing the Kelly Inn.We are glad you enjoyed your stay.I will share your concerns with our maintenance staff.Thank you for letting us know.

8/10 Udmærket

Fred

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Not the greatest but doable.
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you for choosing the Kelly Inn.We appreciate and welcome all comments and concerns.We look forward to seeing you in the future.

6/10 Okay

Nathan

Rejste med familie
Good place for one night on the way back from traveling.
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you for choosing the Mitchell Kelly Inn.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

10/10 Fremragende

Mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i marts 2024
Svar fra GM den 8. mar. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

8/10 Udmærket

T

Synes godt om: Faciliteter
The room was slightly dirty, needed a thorough, vacuuming.
Overnattede 1 nat i februar 2024
Svar fra GM den 4. mar. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

10/10 Fremragende

Missy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoy staying at this property due to the convenient location. We were in town for soccer and we enjoyed the weekend in Mitchell.
Overnattede 2 nætter i februar 2024
Svar fra GM den 4. mar. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

4/10 Dårligt

Monica

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Over all the room was dirty. I found some trash under furniture and the bathroom floor had not been cleaned. The bath tube didn't drain properly. The pool was dirty also. I wouldn't recommend this hotel and will not stay here again.
Overnattede 1 nat i februar 2024
Svar fra GM den 27. feb. 2024
Thank you for letting us know about your stay.I will share your concerns with our housekeeping staff.Thank you for letting us know.

6/10 Okay

michele

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
ok stay- need update and a good cleaning
Overnattede 1 nat i februar 2024
Svar fra GM den 26. feb. 2024
Thank you for your rating!

6/10 Okay

Mark

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Property needs some maintenance and upkeep. Bathroom was functional but showing its age with stains and trim with holes. Sheets and towels were also stained. Walls were wall papered with wall hangings that were not hung very well.
Overnattede 2 nætter i februar 2024
Svar fra GM den 26. feb. 2024
Thank you for your rating!

2/10 Forfærdeligt

Jasmine

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra GM den 27. feb. 2024
Thank you for your rating!

10/10 Fremragende

Raymond, georgetown

Synes godt om: Rengøring, service og personale, faciliteter
Very nice place to stay. Good breakfast.
Overnattede 1 nat i februar 2024
Svar fra GM den 4. mar. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future.

8/10 Udmærket

Susan and Richard

Synes godt om: Overnatningsstedets tilstand og faciliteter
Ladies at desk very nice & helpful.
Overnattede 1 nat i februar 2024
Svar fra GM den 26. feb. 2024
Thank you for staying with us.We appreciate and welcome all comments and concerns.I will share your comments with our staff.

4/10 Dårligt

Dianne

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very friendly, but the room was very dirty, and the walls were cracked and badly repaired.
Overnattede 1 nat i februar 2024
Svar fra GM den 19. feb. 2024
Thank you for letting us know about your stay.We appreciate and welcome all comments and concerns.

6/10 Okay

Jacob

Overnattede 1 nat i februar 2024
Svar fra GM den 19. feb. 2024
Thank you for your rating!

6/10 Okay

irwin

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra GM den 19. feb. 2024
Thank you for your rating!

10/10 Fremragende

Mary

Rejste i en gruppe, Rejste med kæledyr
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Nice place but the walls are too thin. The inside was clean but the parking lot and areas around had chicken, pizza and some mystery food on the ground? I Had to pull chicken out of my dog’s mouth, not good.
Overnattede 1 nat i februar 2024
Svar fra GM den 14. feb. 2024
Thank you for choosing the Kelly inn.We appreciate and welcome all comments and concerns.I will share your concerns with our maintenance staff.Thank you again for choosing the Kelly Inn!

8/10 Udmærket

Gregg

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean facility. Well-maintained. Friendly staff.
Overnattede 1 nat i februar 2024
Svar fra GM den 14. feb. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future!

10/10 Fremragende

Joel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra GM den 14. feb. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future!

8/10 Udmærket

D BRUCE, SHERIDAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra GM den 14. feb. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future!

2/10 Forfærdeligt

Rebecca

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible
Didn’t get the room we had payed for.. service was slow and room had to be rushed clean. So it wasn’t clean. Hair left on shower walls. Will not be back.
Overnattede 1 nat i januar 2024
Svar fra GM den 14. feb. 2024
Thank you for your rating!

6/10 Okay

Lisa

Forretningsrejsende
Synes godt om: Faciliteter
The room had a smell and it could’ve been cleaner. Also, there was no water pressure.
Overnattede 1 nat i januar 2024
Svar fra GM den 14. feb. 2024
Thank you for choosing the Mitchell Kelly Inn for your lodging needs.We are thrilled that you enjoyed your stay and we look forward to seeing you in the future!

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Outside door key wouldn’t work. Door wouldn’t shut without pushing it hard. Staff wasn’t super helpful with the problem.
Overnattede 1 nat i januar 2024
Svar fra GM den 14. feb. 2024
Thank you for your rating!

4/10 Dårligt

Christopher

Overnattede 5 nætter i januar 2024
Svar fra GM den 30. mar. 2024
Thank you for your rating!

6/10 Okay

Tom

Rejste med familie
Bathroom needed update. No soap for hair. Menu needs to be changed to something new.
Overnattede 2 nætter i januar 2024
Svar fra GM den 14. feb. 2024
Thank you for your rating!