Good afternoon, Thank you for this feedback. Can I ask for additional details? Was there a specific team member or incident that occurred to make you feel this way? We strive to provide exceptional guest service and if we have fallen short I would like the opportunity to address the situation. Thank you, Hayley BurbankGeneral Manager

Dear Martin Daniel, Thank you for taking the time to write a review based on your recent stay. We are thrilled that you were satisfied with our complimentary breakfast and that you enjoyed our breakfast room. Although we wish you had an exceptional experience we appreciate your feedback on the cleanliness of our guest rooms. It is with feedback like this that we can improve our accommodations for future guests. If you are ever in the area again, we would love to have the chance to welcome you back for a 5-star visit. Sincerely, Hayley Burbank General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maliha KhanFront office Manager

Dear Guest,Thank you for your positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot, and we look forward to welcoming you back in the future.Warm regards,Maliha KhanFront office manager

Dear guest,Thank you for the feedback and we're glad to hear that you enjoyed your stay with us.We look forward to welcoming you again in the future!Sincerely,Maliha KhanFront office manager.

Dear Valued Guest, Thank you for taking the time to write a review based on your recent stay. We are glad you were satisfied with the friendly service you received from our front desk team. I sincerely apologize for any inconvenience you may have encountered regarding the surrounding noise and our complimentary breakfast. Our goal is to provide exceptional accommodations, and we are disappointed we fell short this time. Your feedback is appreciated, as we can use it as a tool to improve future guest experiences. If you are ever in the area again, we would love to have the opportunity to welcome you back for a 5-star visit. Sincerely, Hayley Burbank General manager

Dear Ms. Shari,We’re truly sorry to hear about the issues you encountered during your stay with us. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to learn that we fell short of your expectations, particularly with the condition of your room and bathroom.Please accept our sincerest apologies for the inconvenience and discomfort you experienced. We are taking immediate action to address the issues you've raised to ensure that they are resolved promptly. Your feedback is invaluable to us as it helps us improve our services and maintain the high standards we strive for.If there's anything we can do to make amends or if you would like to discuss your experience further, please don't hesitate to reach out. We genuinely hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Sincerely,Maliha KhanFront office manager