Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer
Adgangsmuligheder
Bemandet reception
Kæledyr
Kæledyr er ikke tilladt
Børn og ekstra senge
Børn er velkomne
7 børn op til 17 år kan overnatte gratis, hvis de benytter de eksisterende sengepladser i forælderens/værgens værelse
Ekstrasenge er ikke tilgængelige
Vugger (barnesenge) er ikke tilgængelige
Betalingstyper accepteret på overnatningsstedet
Vigtige oplysninger
Gebyrer
Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:
Depositum: USD 250.00 pr. ophold
Depositum for beskadigelse: USD 750 pr. ophold (for gæster under 25 år)
Depositum under den amerikanske Spring Break: USD 750 pr. ophold for gæster under 25 år, som overnatter mellem 24. februar og 06. april
Hotelgebyr: 10 procent af værelsesprisen
Resortgebyret inkluderer:
Adgang til stranden
Adgang til fitnesscenter
Vaskerifaciliteter
Adgang til pool
Selvstændig parkering
Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.
Valgfrie tjenester
Tillægsgebyr for rengøring: USD 160.00 pr. ophold
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Godt at vide
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Minimumsalderen for indtjekning under den amerikanske Spring Break er 21 år
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Vi bør nævne
Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til overnatningstedet inden ankomst via kontaktoplysningerne i reservationsbekræftelsen
Ofte stillede spørgsmål
Har Surfside Beach Resort by Counts - Oakes Resort Properties en pool?
Ja, dette overnatningssted har en udendørs pool og en børnepool.
Er Surfside Beach Resort by Counts - Oakes Resort Properties et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvornår er indtjekning på Surfside Beach Resort by Counts - Oakes Resort Properties?
Indtjekning starter kl. 16.00.
Hvornår er udtjekning på Surfside Beach Resort by Counts - Oakes Resort Properties?
Udtjekning er kl. 10.00.
Hvor ligger Surfside Beach Resort by Counts - Oakes Resort Properties?
Dette hotel ligger på stranden i Miramar Beach, mindre end 2 km fra Golf Course At Seascape Resort og Miramar Beach. Derudover ligger Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links 3,6 km derfra.
Anmeldelser
Anmeldelser af
6,2
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
6,8
Rengøring
8,6
Området
6,4
Service og personale
6,6
Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 25 af i alt 124 anmeldelser
10 - Fremragende
25
Bedømmelse på 8 − Udmærket. 25 af i alt 124 anmeldelser
8 - Udmærket
25
Bedømmelse på 6 − Okay. 27 af i alt 124 anmeldelser
6 - Okay
27
Bedømmelse på 4 − Dårligt. 29 af i alt 124 anmeldelser
4 - Dårligt
29
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 124 anmeldelser
2 - Forfærdeligt
18
Anmeldelser
Verificeret
4/10 Ringe
David W.
19. aug. 2019
Synes godt om: Området
Synes ikke om: Rengøring, indtjekning, kommunikation, annoncens rigtighed
Not satisfying *
The room was not clean dirt under bed ..lights not working .. not what we was expecting for price we paid.. faucet leaking.. we have pictures of dirt under bed .. had maintenance fix light bulbs..sorry only telling the truth... God bless yall if you think this was normal....*
David W.
Overnattede 4 nætter i juli 2019
Verificeret
6/10 Okay
Verificeret rejsende
9. aug. 2019
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very dated and very poorly kept common areas. Window shades were broken or missing. Light bulbs were burned out or did not work. Washer and dryer needs maintenance. Good location and loved that we had reserved chairs and umbrella.
Verificeret rejsende
Overnattede 4 nætter i august 2019
Verificeret
8/10 Godt
Sheletha S.
9. aug. 2019
Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
3 Day Getaway!
Super easy reservation and check in process. Very efficient! We came to to beach to be out and about, the room was perfect for what we needed!! The only thing I would have preferred different would have been a bit larger refrigerator. Would definitely recommend!!
Sheletha S.
Overnattede 3 nætter i juli 2019
Verificeret
2/10 Bundkarakter
sanghee
6. aug. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I never wanted to go again!!!!!!
도착해서 주차증을 받았고 거기에 방번호가 있어습니다. 그러나 방의 비밀전호를 몰라 들어가지 못했습니다. 경비원에서 도움을 받아 어렵게 들어간 방. 호텔스닷컴 고객센터에 전화해서 비밀번호를 물어보니 그 방이 나의 방이 아니하고 했습니다. 우리는 새로운 방의 번호와 비밀번호를 받아 체크인했습니다 우리는 도착한지 세시간만에 우리의 방으로들어왔습니다. 객실은 결코 깨끗하지 않습니다 바닥은 모래로 가득햇고 화장실엔 쓰다가 걸어둔 수건이 걸려 있었습니다. 이층침대의 이불은 더러웟습니다. 베란다 역시 더러 웟습니다. 다시는 가고싶지 않은 리조트였습니다.
I got a parking ticket when I arrived and I got a room number there. However, I could not enter the room's secret sign. A difficult room with help from a security guard. When I called the Hotels.com Customer Center and asked for a password, it wasn't my room. We checked in with a new room number and password. We entered our room three hours after arrival. The rooms are never clean. The floor was full of sand and the bathroom had a towel hanging from it. The bunk beds are dirty. The porch was also dirty. It was a resort I never wanted to go again.
sanghee
Overnattede 1 nat i august 2019
Verificeret
4/10 Ringe
Verificeret rejsende
30. jul. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not impressed
My mother and I rented a condo at surfside for a quick birthday trip. The room was tidy, however, there was a thick layer of dust on EVERYTHING made you feel like things were not very clean. The Condominium was okay, very run down. the pool area was not very impressive and VERY rundown. The best part of staying here was just not having to drag chairs back and forth from the beach everyday. We will not becoming back.
Verificeret rejsende
Overnattede 4 nætter i juli 2019
Verificeret
2/10 Bundkarakter
Shelly
30. jul. 2019
Synes ikke om: Service og personale
Contract vs being decent. They are not the latter
Booked and 2 hours later noticed the cleaning fee. I called the management company and they would not let me cancel with a refund.. turned out I had a change in plans and didn’t stay at all.. I asked if I can at least have the cleaning fee refunded and they refused. I can’t speak for the room but, the service was poor.
Shelly
Overnattede 1 nat i juli 2019
Verificeret
4/10 Ringe
Verificeret rejsende
21. jul. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Surfside Resort was not what I paid for
Having to pay an additional $435 just to get my room assignment was not what I paid for. Also having no services; cleaning and maintenance, etc. in a room that Motel 6 would consider a fixer upper also was not what I paid for either. Either advertise the true price correctly or work with property owners to manage the expectations.
Verificeret rejsende
Overnattede 7 nætter i juli 2019
Verificeret
10/10 Fremragende
Stacey
15. jul. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Great place to stay. Convenient location. Walk across the street to the beach.
Stacey
Overnattede 7 nætter i juli 2019
Verificeret
6/10 Okay
Verificeret rejsende
26. jun. 2019
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Took them a day to give us the reast bands for the pool. It was hot in the room. Their air condition didn't work well. The room was not well cleaned, towels had hair from other people, not well mopped. The room was outdated. One lamp didn't work, 2 broken chairs in the balcony. I really felt disappointed of this room i feel like i payed too much for what we went through.
Verificeret rejsende
Overnattede 3 nætter i juni 2019
Verificeret
4/10 Ringe
Verificeret rejsende
3. jun. 2019
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was dirty, TV didn't work , master bed was broken and the owner wouldn't discount the first night stay.
Verificeret rejsende
Overnattede 3 nætter i maj 2019
Verificeret
8/10 Godt
Verificeret rejsende
15. apr. 2019
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The resort it’s self was great, but our room was dirty. A lot of dust, dirty pillows, trash under the bed, stuff splattered on the walls, the showers were kind of gross. The washing machine didn’t work and when we ran the dishwasher it smelled really bad. What is the cleaning fee for?
Verificeret rejsende
Overnattede 3 nætter i april 2019
Verificeret
2/10 Bundkarakter
zahra
2. apr. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible
Reservation # 319308
Itin: 155636277217
To whom it may concern:
I am to inform you of my complete dissatisfaction with this property and lack of proper disclosure at the time of booking which in fact has cause us a great hardship during our vacation. Problems are as follows:
1- the room is located directly cross the gym and adjacent to the entrance to the tennis / basket ball court and rec area. The number of guest using that area is overwhelming and it was a constant traffic day and night specially kids bouncing balls in the hallway on the way in or outside of the court up to midnight.
2- room located directly cross from the parking garage and constant slamming of the doors and remote locking or unlocking the cars was a constant beeping into our ears day and night.
3- the construction of this building is very poorly done as there absolutely no insulation for sounds barrier we could hear every conversation clearly going through the hallways and also our next room neighbor which was very disturbing hearing every detail so clearly and our concern of them hearing our conversation so clearly. No privacy at all.
4- we have included some photo showing of how this impacted us. The sounds and constant traffic with activities all over with, Bouncing balls/ cars/ kids running it is unbelievably painful
zahra
Overnattede 5 nætter i marts 2019
Verificeret
2/10 Bundkarakter
Verificeret rejsende
1. apr. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dirty water falling from ceiling
Upon arrival the condo smells, cigarette butts are all over the patio and one night into our stay we return to our room at midnight to the ceiling pouring water. Water was leaking throughout the whole kitchen and living room. Food was ruined, electronics were wet and there is no available front desk staff after a certain time. Security was called and even the security guard didn’t know what to to. We had to clean the mess up ourselves and wait for maintenance to figure out what the issue was. Count-Oakes Property management was not available to help, which is who we booked the room through. Hotels.com could have spat in our faces and it would have been better than the way we were treated. We were basically told to deal with it. To deal with dirty water leaking throughout our condo’s kitchen and living room. The next morning maintenance cleaned up our room after telling us they PEAKED INTO OUR ROOM all night long while we barely slept in those conditions. Talk about creepy.
Very unhappy with how this weekend turned out and the response I’ve received from Hotels.com and Count-Oakes Property Management. Would like a full refund for our stay as it was quite traumatic.
Verificeret rejsende
Overnattede 3 nætter i marts 2019
Verificeret
4/10 Ringe
Verificeret rejsende
28. feb. 2019
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was spacious, clean, well decorated, with a great view of the beach. I did not like the check-in process. There is not a lobby. A property manager has to be contacted and a meeting arranged. Cribs are available but you have to contact a 3rd party.
Verificeret rejsende
Overnattede 6 nætter i februar 2019
Verificeret
6/10 Okay
Verificeret rejsende
20. feb. 2019
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very good Location, had to meet mgmt to get packet to checkin, quite confusing, ther was no layout of Hi-Rise apts so difficult to find things, hot tub not working and room layout not very good
Verificeret rejsende
Overnattede 1 nat i februar 2019
Verificeret
2/10 Bundkarakter
Jessica
12. okt. 2018
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room looked like a college dorm room, smaller than a regular hotel room. There was no kitchenette or living area so I hardly call this a condo. Our tv went, they couldn’t fix it, brought another tv up and couldn’t get it to work then only discounted us $30 for the inconvenience. We will never stay there again nor will we recommend it to anyone.
Jessica
Overnattede 2 nætter i oktober 2018
Verificeret
2/10 Bundkarakter
Kellye
26. sep. 2018
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Extreme hidden fees, don’t do it!!
When we get to the place they charged both rooms an additional $430 +\- for “resort” fees they say you don’t see in the fine print on hotels.com. We were out of time and nowhere to go so we stayed the one night. We were also told we would get up to $250 per room back and 3 week’s later we haven’t seen the money. When I call them they give me excuses. A complete ripoff!
Kellye
Overnattede 1 nat i september 2018
Verificeret
2/10 Bundkarakter
Amanda
24. sep. 2018
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This is an older facility and not well kept. The elevators and hallways were HOT, everything felt a bit old & dirty. The condo itself was nicely furnished but the floors were dirty, there was mold in the shower & a drawer was broken in the kitchen. The staff was nice but charged an exhorbitant fee for an early check in when there wasn’t anyone there the night before. I will not stay here again.
Amanda
Overnattede 2 nætter i september 2018
Verificeret
8/10 Godt
Candy
23. sep. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel was not right on the beach as the pictures showed. Condo was very clean and comfortable. Not very well equipped in the kitchen
Candy
Overnattede 3 nætter i september 2018
Verificeret
6/10 Okay
Josh
4. sep. 2018
Standard hotel room, 5/10.
The room was clean and to a decent standard. The staff is friendly and helpful. The shower had terrible water pressure on the 15th floor and the bed was as hard as the floor. Be prepared to pay the extra taxes and resort fees upon arrival (outside of what is paid to hotels.com).
Josh
Overnattede 3 nætter i august 2018
Verificeret
6/10 Okay
Antwone
26. aug. 2018
Great location and views to beach, very spacious unit very outdated needs upgrades but outside of that for the price not bad at all
Antwone
Overnattede 2 nætter i august 2018
Verificeret
6/10 Okay
Ana
15. aug. 2018
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Close to the beach but very outdated
So we walk to find out we didn’t have a stove. Maybe I didn’t read the reservation so it was okay. Then later we discovered the trash can was broken , the sink was clogged up and there was a big punch on the wall. I took pictures just in case I was not to blame. But I have yet not received my deposit. But overall it was a nice beach.
Ana
Overnattede 2 nætter i august 2018
Verificeret
2/10 Bundkarakter
Verificeret rejsende
14. aug. 2018
Synes ikke om: Rengøring, service og personale, værelsets komfort
The room was extremely dirty. We had to buy supplies at 10 pm just to clean out bathroom. The sheets were dirty and the room was run down and unkept.
When we contacted the front desk we were told to leave a message. We did that for a week and no one returned our calls. I would never stay here again.
Verificeret rejsende
Overnattede 7 nætter i juli 2018
Verificeret
10/10 Fremragende
Verificeret rejsende
12. aug. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tons of space!
Tons of space, nicely decorated, family friendly!
We will be back!
Verificeret rejsende
Overnattede 3 nætter i august 2018
Verificeret
4/10 Ringe
Karla
8. aug. 2018
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
We have stayed at Surfside on and off for the past 25 years and have always been happy with the accommodations. This year was the exception. The owner of unit #405 has not reinvested in the property and the unit needs to be renovated.