Hoteller i Militello in Val di Catania

"We would like to formally express our dissatisfaction with our recent stay at your hotel. Unfortunately, several issues prevented us from having the experience we expected from a 4-star establishment. Klaus Room: • The sheets were damp, and hot water heatet was not working upon arrival. Bo Room • The toilet door could not be closed; although the reception eventually fixed this, it should not have been an issue in the first place. • The showerhead was not functioning correctly, and the shower cabin was of very poor standard. • Our room was missing a luggage rack, which made the stay less comfortable. Restaurant (Dinner): • Extremely loud music made it impossible to have a proper conversation. • Despite having booked a table in advance, the staff were not prepared for our arrival. The restaurant was nearly empty, yet we were only given two menus for four people and had to ask for more. • The candle on our table was not lit. • The waiters appeared inattentive and unprofessional, with some walking around with their hands in their pockets. • We had purchased two bottles of wine, but when one of our guests ordered an additional glass of wine, it took 15 minutes to be served. • Overall, the level of service in the restaurant was extremely poor and far below the standard expected of a 4-star hotel. Breakfast: On a positive note, the breakfast service was excellent, and the lady attending the breakfast area was very kind and professional. Summary: Unfortunately disappointing"

"Hotellets beliggenhed er tæt på lufthavnen og stranden er lækker. Personalet er super søde og forstår sig på service. Hotellet er af ældre dato men rent og pænt. Til prisen er det et godt valg til en eller to overnatninger i forbindelse med ankomst eller afrejse fra Sicilien."

"Beautiful hotel and surroundings, but the staff is incompetent. They are nice and not rude, they are just plain incompetent. Almost every order at restaurants or bars gets messed up."

"Overraskende godt sted. Slet ikke så larmende område som frygtet. Bedre end forventet. Desværre ikke fortov hele vejen til lufthavnen, så det kan være lidt spændende at gå dertil pga. trafikken, men dejligt tæt på og bestemt i gåafstand. Der ligger i café lige overfor, dom ser ud til at have glimrende kaffe og bagværk, men nåede desværre ikke at afprøve det pga. meget tidlig udtjekning"

"Rigtig nem check in og transfer til lufthavn. Hotellet ligger et sted uden nogen butikker eller lign. Der er meget lydt på hotellet. Ingen mulighed for baby seng som ellers stod på hjemmesiden. "

"Fantastisk personale og afro bar på stranden er lige så fantastisk og og den runde meget flotte restaurant i midten af bungalows har autentisk siciliansk mad til rimelige priser "

"Vi boede i en bungalow direkte på stranden, fantastisk udsigt!"