Hi Timna, thank you for taking the time to leave an honest review. I am sorry to hear that you felt inconvenienced by our parking and restaurant staffing. We do offer valet to guests, if you decide to stay with us again and you do not feel safe parking in the back, let me know and I will give you complimentary valet. If you want to talk about your stay more please call the front desk and ask for me

Hi Robert, Thanks for leaving a review. I think we talked on your way out. I am sorry to hear your toilet was running. Our flappers deteriorate over time and it has since been replaced. As for the garbage truck, there is nothing we can do about nearby business trash pickups on our busy days. That being said, on less busy days and after our conversation I have been putting guests away from scheduled local trash pickups when I am able. Thanks again for your candor.

Hi Lindsay-Leigh, Thank you for leaving a review. I am glad that I could help you out and you were able to take advantage of the restaurant! We look forward to having you stay with us again.

Hi Richard, I appreciate you taking the time to leave a review. I would really like specifics so I know how we can do better next time. If you would like to talk to me about Jon's stay at all and how we can improve please call the front desk and ask for Mason

Hi Maycie, Thank you for leaving a review. I am sorry to hear that our staff was rude to you, I would appreciate it if you would give me a call so I know to whom you spoke. As for a microwave, we are not able to put them in guest rooms per the Middletown fire code but we do have one behind the front desk and we are happy to heat up items for guests. You can always book directly for the best rate. Again, I appreciate you leaving a review and if you ever want to talk about your stay please call the front desk and ask for Mason

Hello Bradford, thanks so much for your honesty. I always want to make sure that guests are welcomed and feel comfortable in our rooms. It disheartens me to hear that you found your room to be unclean. I will make sure that I talk to our housekeeping staff about this. If you want to talk about your stay at all please call the front desk and ask for Mason

Hi Carla, I am glad that you had a good time here. I hope you stay with us again sometime!

Hi Gail thank you so much for taking the time to leave a review. I will make sure that I talk with our executive team about making the second sign larger. We have a big one on the front of our building but it is high up so a lot of the time people do not notice it. Thanks again!

Hi Peter, thank you for taking the time to leave a review. I am happy that you enjoyed our location. If you decide to stay with us again and would like your room to be a little more special, we have amenities available to order. You can always call the front desk if you have any questions. Thanks again!

Hi David, I am happy that you found your room clean and was able to enjoy some of our amenities. I hope you can visit again sometime! Thanks so much!

Hi Xiao, Thanks for taking the time to review the Inn. I am glad that you had a good stay. Come visit any time!

Thanks so much for leaving a review Patrizia. I hope you stay with us again soon! We are happy to have you visit with us anytime.

Hi Miriam, Thank you for taking the time to leave us a review. I hope you come to stay again so we can make your stay perfect next time.

Hi Brian, thank you for leaving a review. I am glad that you enjoyed our restaurant. We have different specials every day so if you find yourself in Middletown again do not hesitate to stop by

Hello, Thank you so much for your honesty. I am happy that our staff was accommodating. If you have the time and would like to give me a call so we can talk about your stay, feel free. I am going to look into which room you stayed in for a possible update on the pillows and ac unit. Thanks and if you choose to call, just ask for Mason

Hi Cara, I appreciate your honesty. I am sorry to hear that your stay was not up to par. If you would like to talk about it at all, please give the front desk a call and ask for Mason. I would be happy to talk to you.

Hi Marion, thanks for leaving a review. I am glad you found our accommodations comfortable and enjoyed our location. On a nice fall day it is always good to take a walk to campus. Have a great day!

Hi John, I appreciate your time and your honesty in your review. It must have been frustrating to need assistance and not get it. Sometimes at the front desk we get saddled with other tasks that take us away from the desk or receive too many phone calls and are unable to respond immediately. Soon we are going to have a service help us with overflow calls. If you would like to talk about your stay at all, please call the front desk and ask for Mason

Hi Patrizia, thank you for taking the time to submit a review! I am glad you found our inn charming and a nice place to stay. I hope we see you the next time you're in town

Thanks for leaving this review Nichole. I am glad you enjoyed your room. Come visit anytime!

Hi Susan, Thank you for taking the time to leave a review. I am sorry to hear that there was no one at the desk upon check in, sometimes our duties take us away from the desk momentarily. If you would like to talk more about your stay, please call the front desk and ask for Mason. Thanks again

Hi Rebecca, I appreciate your honesty. We currently offer service upon request, however this does not make up for the state of your room upon arrival. If you would ever like to discuss your stay, please call the front desk and ask for Mason. Thank you.

Hi Beverly, I am happy to hear that you were able to enjoy some of what Middletown has to offer. Come back anytime!

Hi Martha, I am very sorry to hear that your stay did not go as well as it could have. I expect our staff to act with care and respect towards our guests. If you would like to talk about your stay please call the front desk and ask for Mason

Hi Leona, thank you so much for taking the time to leave a review! I am always happy to hear when our front desk staff go above and beyond for our guests. Come visit anytime!

Hi Gary, Thank you for leaving this review! Downtown Middletown has lots of great restaurants and things to do. We are happy to be right in the middle of everything.