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Anmeldelser af The Longlands Hotel

2.5 out of 5
The Longlands Hotel
293-295 Marton Road, Middlesbrough, England

Anmeldelser

5,8
Bedømmelse på 10 − Fremragende. 34 af i alt 120 anmeldelser" "
Bedømmelse på 8 − Udmærket. 18 af i alt 120 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 120 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 120 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 42 af i alt 120 anmeldelser" "

6,2/10

Rengøring

6,6/10

Service og personale

6,0/10

Faciliteter

5,4/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Benny

Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Peter Lund

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
småt men ikke godt
Der var ikke morgenmad, da indehaveren ikke lige var klar over at det var booket så han havde ikke noget købt ind det skulle være bestilt dagen før, området var ikke attraktivt og selv grunden var under større ombygning, meget små værelser, mit rum på 6 kvm blev betgenet som en suite med eget bad og toilet, nå ja så vil jeg nødig have set de andre værelser ikke et Hotel som Hotels.com burde samarbejde med, jeg skal ikke bo der igen
Overnattede 1 nat i maj 2017
Svar fra Barbara den 12. maj 2021
Hi, Peter! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 Forfærdeligt

margaret

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On arrival a little disappointed, did not look great or welcoming , however staff were well presented and polite. Shown to first room which had other peoples luggage in, thank god our room was changed as it smelt terrible. Second room not much better, if we could have found another hotel we would have !! The door actual did not fit the gap, we had a sink in the room which not only did the water trickle out but not hot. Refused to use the shower as unpleasant, only one towel for two people. The bed was comfortable and sheets clean but only pillow per person. Did have tea and coffee facilities but took 15 mins to fill kettle. Overall it was overpriced and awful, I doubt anyone would ever go back for another stay, so it works for the management. Best thing they could do is knock it down and start again smarten the rooms up !!!
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Paul

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed frame all stained. Sink in the room where when turned on the water just trickled out. Holes etc.. in the walls .Overall the hotel needs cleaning and updating and to be used just as a hotel and not as temporary accommodation for the homeless. A knock at the door in the early hours by another resident stating that they had used the shared toilet and did I have a cigarette for them !!! . Not something I would expect from a decent hotel. As previous reviews mentioned, I believe this hotel is being used as temporary accommodation for the homeless. We went down for breakfast ( not really expecting much due to the room condition) and we're disgusted at the state of the dining area and lack of food available. We left without eating anything due to the conditions in the dining area. Whilst our stay was cheap it certainly didn't reflect good value for money and we certainly won't be going back next time we're ever in the area
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mint night sleep
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Kevin

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mint
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spot on
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's Spot on
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was ok thanks you
Overnattede 2 nætter i maj 2024

10/10 Fremragende

KWAME

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alright
Overnattede 1 nat i maj 2024

10/10 Fremragende

Yiming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Kande, London

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff has been terrible. 10 mins before check out time someone came & knocked the door saying you need to go out. Very unprofessional called me bro. Very rude
Overnattede 1 nat i april 2024

6/10 Okay

Karan

Synes godt om: Service og personale
I liked the affordability. The gentleman on reception was also helpful.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Kate-Henry

Forretningsrejsende
Satisfying
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Darren

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Chris

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Very cold room heating not working mold on walls
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Michael

Overnattede 1 nat i januar 2024

8/10 Udmærket

SY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

SY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to town, takeaways and town
Overnattede 1 nat i januar 2024

10/10 Fremragende

SY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff, easy access to shops, town. and walking distance to takeways
Overnattede 1 nat i januar 2024

8/10 Udmærket

SY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service.
Overnattede 1 nat i januar 2024

10/10 Fremragende

SY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Accessibility to shopping areas, takeaways, friendly staff
Overnattede 1 nat i januar 2024

10/10 Fremragende

SY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Walking distance to bars, restaurants,takeout.
Overnattede 1 nat i december 2023

10/10 Fremragende

SY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to town, and other amenities
Overnattede 1 nat i december 2023

10/10 Fremragende

Mohammed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Mohammed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

SY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely staff and helpful. Spacious beds and big rooms.

10/10 Fremragende

SY

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to shops, walking distance to town. Lovely staff

2/10 Forfærdeligt

Stephanie

Synes ikke om: Service og personale
AVOID OYO HOTELS. TERRIBLE CUSTOMER SERVICE
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Morgan

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There’s not enough time to complain about what’s wrong with this property looks more like a crack den house than a hotel. How they’re advertised by Expedia is beyond me and it says a lot about Expedia The room was unclean toilet was broken, urine was left in the bowl. There was mould on the shower head and shower cubicle The shower cubicle had tape along the bottom of the door to act like I assume a seal I have photos and when challenged with this refused me a refund even tho I had to book somewhere else to stay Also even thought it’s down as a smoke free room the entire room smelled like stale smoke the minute I walked in, when I complained to the reception the staff seemed unbothered and said if I wanted a refund then call Expedia which when investigated claimed the room was “up to standard and no refund was due” Terrible service both from the property and Expedia
Overnattede 1 nat i december 2023

8/10 Udmærket

Mercy

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
I didn’t like having to go across the road to a different hotel for the included breakfast
Overnattede 2 nætter i november 2023

8/10 Udmærket

Abdoul kader

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023

10/10 Fremragende

Mohammed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was good place to be. Excellent service and friendly staff.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Johnson

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was my second time staying at this property. I would recommend this to anyone who’s looking for a place to stay in Middlesbrough as it is easily accessible with nearby restaurants, w-fi and parking facilities. The staff were friendly and helpful and I had no concerns and really enjoyed my stay.

10/10 Fremragende

Johnson

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a nice experience overall. Easy access to transport and shops

6/10 Okay

Femi

Overnattede 1 nat i oktober 2023
Svar fra Barbara den 6. nov. 2023
Hi, Femi! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Barbara

2/10 Forfærdeligt

Naveed

Rejste med familie og småbørn
Synes ikke om: Faciliteter
Horrible place I never seen before smell everywhere in room toilet is dirty all is rubbish bed is like stone horrible in this area outside I stay there only less then hour I left and sleep in my car
Overnattede 1 nat i august 2023
Svar fra Maria den 12. sep. 2023
We are sorry to hear about your experience, Naveed! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon, and we will ensure that you experience the comfort and hospitality we are known for. Regards, Maria

8/10 Udmærket

Edward

Overnattede 1 nat i august 2023

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My stay was very good
Overnattede 1 nat i august 2023

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was good thanks
Overnattede 1 nat i august 2023

4/10 Dårligt

Carol

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra Tim den 15. jul. 2023
Hi, Carol! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 Forfærdeligt

Diane

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Do not visit
Bed broken
Overnattede 2 nætter i februar 2023
Svar fra Lisa den 7. mar. 2023
Hi, Diane! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

6/10 Okay

Tony

Synes godt om: Rengøring, service og personale
Pass
Overnattede 7 nætter i januar 2023
Svar fra Eva den 7. feb. 2023
Hi, Tony! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

10/10 Fremragende

Wasiu Akan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i januar 2023

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lumpy mattress
Mattress was very lumpy and I could feel all of the springs!! It wasn't very clean and no towel was left in the room
Overnattede 1 nat i december 2022
Svar fra Eva den 4. jan. 2023
Hi, Guest! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva

2/10 Forfærdeligt

Richard

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Filthy and smelly.
Overnattede 1 nat i november 2022
Svar fra Ava den 13. jan. 2023
Hi, Richard! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

4/10 Dårligt

David

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
good parking to rear & lounge nice - twin room small - cold shower - no bacon or sausage for breakfast
Overnattede 1 nat i oktober 2022
Svar fra Ammy den 19. nov. 2022
Apologies for the problems you had faced, David! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

4/10 Dårligt

Alan

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking to rear excellent - stayed here before - it as slightly improved - but room small - breakfast no bacon or sausage - cold shower - quite warm in the room
Overnattede 1 nat i oktober 2022
Svar fra Ammy den 19. nov. 2022
Hi, Alan! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 Forfærdeligt

Gerald

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2022

10/10 Fremragende

Iain

Overnattede 1 nat i september 2022