På stranden, strandhytter (tillægsgebyr), liggestole, parasoller
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Anmeldelser af The Ritz-Carlton Key Biscayne, Miami

5 out of 5
The Ritz-Carlton Key Biscayne, Miami
455 Grand Bay Dr, Key Biscayne, FL

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 642 af i alt 917 anmeldelser" "
Bedømmelse på 8 − Udmærket. 165 af i alt 917 anmeldelser" "
Bedømmelse på 6 − Okay. 57 af i alt 917 anmeldelser" "
Bedømmelse på 4 − Dårligt. 35 af i alt 917 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 917 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,6/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Vassili

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i september 2023

8/10 Udmærket

Tony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice family hotel resort
Nice family hotel resort with the option to relax in adult designated pool and spa areas. Would expect a Hotel like the Ritz-Carlton to have a nice gourmet resteraunt focusing on adults.
Overnattede 2 nætter i april 2023

10/10 Fremragende

Dan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Så skønt!!
Rigtig skønt sted: God service, God stil, Dejlig mad, Skøn beliggenhed, Gode faciliteter... Havde dog betalt for morgenmad, som hotellet ikke mente var med i prisen. Efter en venlig og imødekommende snak og et tjek på hotels.com skulle vi dog ikke betale.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget smuk og rolig beliggenhed
Meget højt service niveau, virkelig lækre pools, meget rolige omgivelser, dejlige senge, pragtfuld morgen buffet og en fantastisk udsigt over Atlanterhavet :) Kan absolut anbefales :) :)

10/10 Fremragende

Kim, Bruxelles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family relaxation that is hard to find better
Stayed with my family. With its excellent location – away from Miami – right at the beach, and friendly and service minded staff made our 6 days stay – on a US East coast trip - an enjoyable and realizing vacation experience. My kids (between 9 and 11) voted this their favorite. I can only highly recommend this Hotel, – we will go back.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Jeremy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great time. Nice oceanfront hotel with great overall service.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Diane M

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very dissatisfied with my stay I have been to this property for over 20 years and the service was very disappointing was planning a group celebration but not sure now thanks Dr Diane Baker
Overnattede 1 nat i maj 2024

10/10 Fremragende

Yevhenii

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonder experience
Overnattede 3 nætter i maj 2024

8/10 Udmærket

maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
El hotel ya necesita remodelación
Overnattede 1 nat i maj 2024

10/10 Fremragende

David, Palmetto Bay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Lori

Overnattede 5 nætter i april 2024

8/10 Udmærket

Torsten, Cape Coral

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

8/10 Udmærket

FERNANDO

Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i april 2024

8/10 Udmærket

Farah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It would have been helpful to know in advance about the large conerence taking place during our time there as it took over the space in a pretty invasive way and on Monday, 4/15, there was only one place for our kids to eat at and we had just eaten dinner there the night before. Despite the restaurant saying it was closing at 1pm that day, it was not open at 12pm. Some open communication to the other guests about how the conference would have limited things would have been helpful. On the positive side, Guests Services were amazing in helping us to prepare for our daughter's 8th birthday, so thank you!
Overnattede 3 nætter i april 2024

10/10 Fremragende

Timothy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Roney

Overnattede 2 nætter i april 2024

10/10 Fremragende

Ottavia

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. We had a wonderful time. Staff was excellent
Overnattede 5 nætter i april 2024

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 1 nat i marts 2024

8/10 Udmærket

Marcin

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024

2/10 Forfærdeligt

MARIA

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Leslie

Synes godt om: Rengøring
Overnattede 1 nat i januar 2024

10/10 Fremragende

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We got in kind of late and left early due to a canceled flight, but the staff was very accommodating and kind. We got a great night’s sleep, hope to come back for a longer stay. We had an amazing view of the bay and the grounds were beautiful. This would definitely be a great place for a long weekend with all the amenities and dining options.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Andres

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Property is older and might need some up keeping to the exterior of the building. Dinning options are limited.
Overnattede 4 nætter i marts 2024

10/10 Fremragende

bruce

Synes godt om: Overnatningsstedets tilstand og faciliteter
Beach and pool view is incredible
Overnattede 1 nat i marts 2024

10/10 Fremragende

Kathy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful property. Great for families. Service is what you would expect from Ritz Carlton
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything about this hotel is beautiful
Overnattede 3 nætter i november 2023

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Hotel ina Great Location
A nice secluded location away from the hustle and bustle of Miami. We arrived a couple of days before a cruise and it was a great way to get into vacation mode and start relaxing. Plus just a short ride to the cruise terminal. Also it was close enough we went to both Biscayne and Everglades National Parks. The adult pool was a nice separate area away from the main pool. Service at the pool was good which I have found lacking at other resorts. We tried several of the restaurants and enjoyed them all. Be sure to stop at the Rum Bar. I loved the 3 one ounce rum tasting options. Really enjoyed sitting on the balcony and seeing the ocean. The full moon rising over the waves was a photo opportunity not to be missed. If I had to come up with a negative plot would be how narrow the beach was. Can’t really blame the hotel for that though. I would definitely recommend this property and would stay here again.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Teresa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Alessandra

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

4/10 Dårligt

Portia

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
There was nothing really to do at the hotel when it rained of was windy. There is also nothing to do at night except for dinner. The hotel needs upgrading it’s not modern and nothing really stood out - I expected more from a Ritz-Carlton. The staff members, however, were very attentive, friendly and helpful.
Overnattede 4 nætter i december 2023

10/10 Fremragende

Kenia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excelent stay

8/10 Udmærket

Janice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

6/10 Okay

Naida

Rejste med partner
Overnattede 2 nætter i december 2023

8/10 Udmærket

Andrew

Rejste med familie
Synes godt om: Rengøring
Lovely location. Service is only so so. Peloton's not on network, no staff in fitness room.
Overnattede 1 nat i december 2023

10/10 Fremragende

Marcella

Rejste med familie
Synes godt om: Rengøring, faciliteter
We had a great experience. The only negatives were the rooms were a little dated- the bathroom lights were so dim it was difficult or get ready and we he shower was really narrow so my sister went to the spa to get ready. Also the staff could be a little rude- some of them were somewhat lacking the customer service attitude. I called to reschedule a massage a few hours in advance and they told me I couldn’t do that I had to pay full price to cancel it and I said I didn’t wanna cancel just move it and they said I could do that it is in their policy… so I looked at their policy and it said you could do that you just have to pay a $50 fee which I would have happily paid. We had a few experiences like this with staff. Besides the negatives the food at the restaurants was outstanding. The property was quiet and easy to Uber into downtown Miami for dinner. The beach was a little short but directly in front of the property and easy to access. We would stay here again.

10/10 Fremragende

Kimberly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We absolutely loved everthing about this property. I want to especially communicate what makes this place special. Your staff that go above and beyond for their guests. Having witnessed numerous entitled people and their children,and the patience,kindness and professionalism displayed despite the obnoxiousness of some of the guests(mostly with children).As a parent myself I was horrified at the public display of careless,spoiled and no boundary behaviors of these people and their spawn. Yet your wonderful staff rose above with a smile and courteous care. Everyone from the front desk, to the pool to every resturant was pleasant and elegant. I especially would like to mention Jannus who was our waiter and Rolondo our breakfast waiter were so wonderful. The beds were so comfortable, the rooms were so cheerful and clean, Your housekeeping staff friendly and helpful.The front desk staff were amazing on every level. We can't wait to visit again!
Overnattede 3 nætter i november 2023

8/10 Udmærket

Rasha

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We got a really bad room that overlooked a garage roof! The rest of our stay was pleasant! The staff is very friendly and attentive.
Overnattede 1 nat i december 2023

6/10 Okay

Marc-Michael

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i november 2023

10/10 Fremragende

Kevin

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Top notch service. Friendly and welcoming.
Overnattede 5 nætter i november 2023

8/10 Udmærket

William

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i november 2023

10/10 Fremragende

Tucker

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

6/10 Okay

Angela

Rejste med familie
Synes godt om: Rengøring, service og personale
The staff were very friendly. The food was okay
Overnattede 2 nætter i november 2023

10/10 Fremragende

Karen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful grounds ! The staff was wonderful!
Overnattede 1 nat i november 2023

8/10 Udmærket

elaine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely setting Food was very average - tried all of the restaurants and they were all mediocre and disappointing
Overnattede 2 nætter i november 2023

10/10 Fremragende

Alex

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service was incredible
Overnattede 1 nat i november 2023

10/10 Fremragende

Lori

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were here for a last minute get away. First time at the property and we loved every minute. The staff was fantastic immediately upon check in with Antonio. Every staff member went above & beyond, including Robert, Concierge, and Zadi, David, server at the pool and Miguel. We look forward to our next trip!
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

David

Overnattede 2 nætter i oktober 2023