Hoteller med pool i Metchosin

"We arrived and checked in only to find that every amenity was restricted. The bar was open for limited hours, the terrace/ bar was closed until July. The room balcony was not usable other than standing room only The General Manager lied to us when we asked him why the amenities were not as advertised blaming Expedia. For false advertising. I checked the hotel’s website it was no different from what Expedia advertised. When called on his lie he had the audacity to tell me that the amenity...

"The hotel is beautiful, and in a great location; the staff were all very friendly. We loved having a water view. We were VERY disappointed with housekeeping; they made the bed every day but left dirty glasses and did not refill the empty Kleenex box, even though we left it on the bed so it would be obvious. We had arranged for our luggage to be picked up by 10 AM on checkout day, as we had reservations for high tea to get to, but at 10:10, we had to call down. For the price we paid, I...