Hoteller nær Merthyr Tydfil Leisure Centre

"En lampe på badeværelset virkede ikke (hen over spejlet), og vi fik af vide, at den ville blive skiftet, men pæren skulle først skaffes hjem, så den blev ikke skiftet under vores ophold. Den første morgen kunne personalet ikke finde ud af, at der var betalt for morgenmad for flere måneder siden. Og ved check ud var de ved at opkræve igen for morgenmaden. Personalet var søde og imødekommende, men man fik opfattelsen af, at de ikke havde styr på så meget."

"Very nice staff but the hotel is of extreeme poor standards. The rooms were sort of clean but carpets were very dirty. We had 2 rooms, 1 of standard room-size and 1 smaller than a closet. Breakfast options were small and we got offered just coffee or juice. Not both so we hade to decide. Everything about this hotel itself, the surroundings, the breakfast etc was so bad that se decided to leave the hotel after just 1 night allthough we had prepaid for 2 nights. Only positive to say about this hotel is the kind staff, but my recommendation is to avoid this hotel. I can’t believe how this hotel has the approval to be in the Best Western hotelgroup. "